Barranquilla Apartments

This was the first of 3 hotels we stayed at over 6 nights. It is an older hotel but has been maintained. Only complaint we were not able to control the a/c unit in the room. They staff does speak English and are friendly and knowledgeable. They have an excellent Breakfast buffest each morning with was included in our rate. The roof top looks like they might be doing some work on. but is accessible , provides a view of Barranquilla *( best to see at night the city lights) . The pool is on the 3rd level with a bar area also ( not sure of the hours for the bar) is a decent size.

The credit card was stolen the second time after check-in. I was told that I bought the ticket online. It was probably taken by the front desk when I checked in. Keep your eyes on the credit card when you check in!

Una servicio impecable desde que llegas te reciben cálidamente, en un ambiente elegante, la comida es excepcional! Habitaciones cómodas y las áreas comunes limpias/ it was a very impeccable service, upon you arrive at the hotel you are able to feel comfortable and homie, the customer service is exceptional, the rooms are great clean and spacious, the amenities areas are always clean, main dishes are great highly recommended the picada del sol ( fried pork, fried plantains!

The hotel is older. The shower room in the picture room is open, and the absence of a door causes too much moisture. The whole room was sprinted with moist odor, which was unpleasant in the long run. Do not really look at the so-called Ctrip, booking star standards. Many of the five-star hotels are pits! !! !! !! The rating is also pit! !! !! When choosing a hotel, you still have to choose a relatively new one, as well as a big brand hotel chain, at least not worse. The hotel barranqilla plaza next door is even worse, not even a few dozen yuan hotel. Booking is actually rated five stars, rated 8.4-9.1! !! !! Super invincible pit! !! Because it is not convenient to travel with products on a business trip, I stayed at the barranqilla plaza for one night and moved to this hotel next door. It is a little better but really not so good! !! Worst experience on a business trip. Please choose a new hotel, new! !!

Thank you for the good service, we had lunch and everything was excellent well-trained staff to be kind and always with a smile, the doorman was very diligent and attentive to us¨¨ Gracias por la buena atención, almorzamos y todo estuvo excelente, personal bien capacitado para ser amables y siempre con una sonrisa, el señor de la portería super esmerado y pendiente de nosotros¨¨

The hotel is located a couple of block from a very nice shopping center with plenty of restaurants and shops. The hotel is very nice as you would expect a HGI to be. I would say it is even nicer than the same hotel brand in the US. The price was very reasonable. The hotel staff was very professional and courteous. The breakfast was very good. You can order eggs any style you like. It offers some items from the typical food from the region although that would be the one aspect I would say the hotel could increase its wow factor. I definitely would recommend this hotel and would return when I travel to Barranquilla.

Excellent. New room, good sofa, cotton and bedroom. Large and secure parking. We liked the existence of a wifi equipment only for our room. The blackout and the good temperature gave us the scene to sleep very well ...It was better than expected.

Saturday September 16 - Receptionist was extremely rude questioning why I was in the country and my documentation. I asked about my reservation, my family member needed a place to stay for two nights. Since one of my initial reservations was two queen beds I asked if that was easier or just adding the room. My reservation was for 1 person, with a king sized bed. The receptionist said I had to pay in full at once for my 1 person, with a king sized bed room. Come to find she charged me an additional $500 from the original reservation. I was stuck paying for a double room for 8 nights at $500 more than any reservation I already had. When I questioned the cost, that they had already charged to my accounts, I was told I needed to contact the third party company I had booked through or could leave but there are no refunds. Last year when I visited this hotel we were treated with kindness and respect, which is why I chose to return. This time I was treated like a criminal. Once to our room, there was a lizard in the room!!! Running around!!! Extremely frustrated and scared, I returned to the reception to share my findings for them to roll their eyes and change my room. They said lizards are native to the land and very common. At dinner - The waiter dropped waters on my aunt, then forgot my other aunts meal, then the manager came to argue about tips because my mom wanted to confirm the tip went to our waiter after over hearing the manager shout at the employee. The manager said he gets his cuts and the tips are distributed through the entire staff whether she likes it or not. Friday September 22 - During my breakfast I was not acknowledged by any employees. As I almost finished my meal..There were cockroaches crawling around the tables .. At the end of the night, as I arrived to the hotel room, I asked for toiletries as the given quantities are minimal and so with this heat I find myself showering at least twice/day - Then the attendant asked why I was using so many toiletries. September 22 - I sent 3 clothing items to the laundry - My bodysuit (blouse) was ruined. It was returned with yellow bleach stains all over the straps. This is absolutely the worst experience I’ve ever experienced at any hotel in my entire life.

I cannot say anything nice or anything bad about this place overall. The air-conditioning feels like it is not working well. The desk staff doesn’t appear overly helpful but not necessarily rude. Just mainly indifferent to us. The “revolving” restaurant is only open four hours a day and you must make a reservation, the desk cannot do it. I have stayed practically everywhere in this area when we come to see my in-laws. I was surprised at how mediocre it is. The housekeeping staff is friendly, we always leave a propeno. There was a university having a recruiting event here. I have stayed at better but was always told this hotel was the premier. The location would be its biggest selling point to me, we have family two blocks over. If the service was better and the restaurant was open later I would call it 4 star, it is not five star.

This hotel is really good, the location is OK, the service is good, the hotel rooms are large and spacious, very clean, and the price is very affordable, it is highly recommended.