Hotel near Centro Historico,Mexico City5.4% of visitors choose this area
KKAI-KING2025.03.07
The hotel room is big and there are many restaurants nearby, but the towels are not very clean and are black. The gym on the 6th floor is big and the swimming pool is open 24 hours a day. I stayed there for 6 days in total and it was safe to walk on the road at night.
Hotel near Reforma,Mexico City18.3% of visitors choose this area
GGuest User2023.10.07
This hotel was recommended to me by an American employee (from Mexico) who went on a business trip with me. It is said to be the most famous hotel. Breakfast is the best. I think the breakfast is the best I've ever had on an overseas business trip. In general, everything is satisfactory.
Hotel near Santa Fe,Mexico City5% of visitors choose this area
GGuest User2024.09.22
The hotel is only across the road from the exhibition hall, which is very convenient. The surrounding office buildings are relatively concentrated and the environment is better! The hotel service staff are very polite. Highly recommended for short-term business trips.
Hotel near Roma,Mexico City39.6% of visitors choose this area
GGuest User2019.11.08
Very old hotel, it looks like they don’t check the rooms properly before giving them to the customers, sink was clogged, doesn’t have heater, every time that somebody flush the toilet the lines makes a lot of noise, blanket was dirty or had stains, closet was dirty, I cleaned it with a wipe before putting my clothes and came very dirty, very basic amount of towels with only shampoo and conditioner. At the end of the day you get what you pay! Food was good at the restaurant, If you have a car, parking is free, free WiFi as well.
Hotel near Reforma,Mexico City18.3% of visitors choose this area
GGuest User2025.07.22
The location is very central, very close to the subway station, about 20 minutes from the airport, very convenient for travel, there are various restaurants downstairs of the hotel, very convenient for eating and shopping
Facilities: The hotel is fully equipped! Gym, restaurant are available!
Hygiene: The hotel is clean and tidy!
Environment: The hotel has an elegant environment, complete surrounding facilities, and convenient transportation!
Service: Hotel service is warm and thoughtful! Overall very satisfied! Will continue to consider staying!
Hotel near Reforma,Mexico City18.3% of visitors choose this area
서서연지연2024.08.20
Even though I arrived a little early, I checked in, and I was able to recover from long-term fatigue with a friendly and quick response.
Thank you very much to the hotel staff.
It was a very happy break because you assigned me to a room with a fantastic view.
Very Good
271 reviews
8.8/10
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INR 14,061
per night
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8.8/10
Very Good
서서연지연Even though I arrived a little early, I checked in, and I was able to recover from long-term fatigue with a friendly and quick response.
Thank you very much to the hotel staff.
It was a very happy break because you assigned me to a room with a fantastic view.
GGuest UserAs you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous.
We were upgraded to kingbed room.
Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered.
This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.
KkimberlytongThe location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.
BBraden TseExceptional experience ! Ultimate Ritz Carlton experience, would highly recommend if you travel to Mexico City!
Definitely get one of the best view in Mexico City from your room , it truly exceed my expectation of a Ritz Carlton hotel. Extremely good service and always address you by your name.
We encounter some problems within the room in the beginning, however the front office manager solve it very quickly which is excellent. We have stayed in the hotel for 2 nights and will definitely come back if we visit Mexico City again.
Became a fan of Ritz Carlton now
GGharibI booked room, for my sister and me. It was spacious, clean and tidy. The staff are friendly and amazing. I spent 10 days there, a week for a conference and 4 days to explore Mexico City. Loved it, highly recommend it, the place is in a very good location. A little thing about us, we are two Arab hijabi girls, so if you are a hijabi, don’t worry you won’t face racial discrimination against you.
GGuest UserThis hotel is situated in the Coyoacán Centro area. What a great area for so many reasons, coffee shops, restaurants and small cafes. This hotel, tho, is all you really need. Very beautiful, with high quality throughout. The staff were very friendly and professional. Our suite was gorgeous and well appointed. We didn’t have time to try out the breakfast menu but it looked very tasty.
I would definitely return for another stay without hesitation !
00xffffMuch more than expected. The room is large and very comfortable. The environment is very good. The front desk service is also good. The interior design of the hotel is remarkable. The price/performance ratio is good. It is surrounded by delicious food and is very convenient.
GGuest UserThe location is very central, very close to the subway station, about 20 minutes from the airport, very convenient for travel, there are various restaurants downstairs of the hotel, very convenient for eating and shopping
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