Hotels With Spa in Riau Islands, Indonesia

We had great service from the front desk, Sri and stayed in the 1-bedroom suite with our 1 YO toddler. Room was clean and spacious, and the bed was very comfy even for our baby. The kids club was spacious enough for the little one to crawl and have fun. Just a word of caution to parents of crawlers, to perhaps let your LO wear dark coloured clothes, as the friction from crawling might rub off some colours from the soft floor mats. We love the pools as well. Breakfast spread was good, balanced between some western and local food. Location wise, it is quiet enough and away from the busy roads, but still very accessible via grab/taxis. Service was also great throughout our stay. We will be back!

Montigo Nongsa Resort is a must go for a relaxing retreat in Batam to rest and recharge from the daily rush of City life. Just by simply being there, immersed in the beauty of white washed villas by the sea, you will feel like you're in Greece. Soaking in the scenic view all around you everywhere you go and vibes of a slower pace of life, all the stress slips away. In the resort, commuting is done using a buggy, or you can have a delightful walk discovering paths and scenic places not covered by the buggy. The villa is my beautiful cozy home for the retreat with its own Infinity pool giving me all time access to the magnificent sea view, sunset and cloudy skies overhead. I can lounge on the poolside bench for a sunbath watching the ferries and sea activities or admire the broad expanse of the dark cloudy skies overhead with planes flying above at night truly quietens one's spirit down in an amazing life by the sea. Adding sparks and highlights to the already perfect life here in Montigo Resort is the abundance of daily breakfast at Tadd's Restaurant. The staff here (including Sara and another gentleman staff whom I didn't ask for the name) are amazingly friendly and helpful, ensuring a pleasant breakfast experience for you. If you have booked recreation activities in advance, you would be pleasantly delighted that staff from the Recreation Club would be there at Tadd's before you come for breakfast to meet you and assure they will bring you to the Recreation activity after breakfast! Wow! What a seamless experience to make you feel so welcome and well taken care of! Thanks to Chyntia, Coco, Yoga, Wahid and Bruhan from the Recreation Club. Chyntia has thoughtfully planned the sequence of the activities when I booked several activities over a few days without fixed dates and time to allow easier booking depending on tidal conditions and other guests' bookings. You can try your hands at the Airsoft Gun. Coco from Recreation Club will guide you on the shooting techniques. As a first timer with Airsoft guns, I'm certainly pleased to have hit 2 targets using 30 pellets. Next is the kayaking. Yoga from Recreation Club will brief you on using the paddle and take photos and videos for you from the shore. Just paddle out to the peaceful sea and take in the entire landscape of Montigo Resort from the kayak. I'm also amazed at the opportunity to see a tiny flat crab clutching onto a floating cardboard raising one leg at me at sea! Another exciting adventure is the ATV! Wahid from the Recreation Club will help you get familiar to the ATV in no time and guide you on a tour to the dirt track and the nearby farm in the ATV if you choose the one hour session! Along the way, he will help take photos and videos to capture your memorable ATV journey. Lastly, you can opt for a 2 hour bike tour to 2 kampungs! Guided by Bruhan from Recreation Club, you will see the captivating rustic local life scenes, the nature and beach along the way. You will also see the mangrove village where paintball activity takes place. Bruhan will also take photos and videos for you when we pause for breaks. Thankfully, Bruhan brought along a bottle of mineral water for me for regular hydration during the tour! It totally skipped my mind to consider bringing water along! To ease the muscle soreness, end the day with a blissful soak in the Infinity pool or warm bathtub with an essential oil bath bomb. Breathe in the aromatic scent and relax. So much wonderful memories and delightful experiences at Montigo Nongsa Resort leaves me looking forward to more!

We had a wonderful stay at Swiss-Belhotel Batam. The Deluxe Room was large, clean, and very spacious, which made our trip very comfortable. A big thank you to Tesa, who was extremely kind and thoughtful. She helped us prearrange an anniversary surprise with a beautiful flower setup in the room. Her warm hospitality really made our stay memorable. Highly recommended for anyone looking for comfort and great service in Batam!

This resort stands out as one of the best I've experienced in recent memory! It boasts a beautiful environment and rooms that are both aesthetically pleasing and well-appointed. The staff consistently provided helpful and polite service. I particularly appreciated the complimentary bicycles for convenient travel within the resort. The food quality was also impressive. What solidified my positive experience was their outstanding service recovery: upon discovering a minor termite issue in my first room, they promptly upgraded me to a Seaview suite. This impeccable service ensures I'll be back for another retreat!

I would like to extend my sincere appreciation for the wonderful service I received during my recent stay at Harris Batam Centre Hotel From 27Jul till 29Jul2025. From the moment I arrived, the staff was warm, welcoming, and attentive to every detail. The room was spotless, the facilities were excellent, and every request I made was handled with professionalism and genuine care. Special thanks to all your staff especially to your GRO Ms Trestha for going above and beyond to ensure my comfort. It’s clear that all your teams efforts (Fauzi, Lily, Rios, JoJo, Michael) is committed to delivering outstanding hospitality. I will not hesitate to recommend Harris Batam Centre again to others and look forward to returning in the future. Thank you once again for a truly memorable experience. Sincerely, Haron Hussin In 27 July 2025, Out 29 July 2025 Room Number – 515

Great first stay at Harris Resort Barelang! We were warmly welcomed by the staff. The kids had so much fun, especially in the foam pool — a big hit! The resort has a beautiful view and is very kid-friendly, with plenty of activities and space for families. Highly recommended for a relaxing family getaway. Will definitely come back!

I had a bad experience during my stay. I booked two Triple Deluxe Rooms under my name — one through Agoda and the other through Trip.com. Upon check-in at 3pm, I provided six passports and was told we would be given connecting rooms, but one room was not ready and would be available in the next 30 minutes. That was fine with us, and all six of us went up to Room 1228. However, when we entered, it was a Double Room with only one bed. We immediately went back to the reception to ask why we were given a Double instead of a Triple Room. The staff said they would add an extra bed, but I made it clear that I expected a proper Triple Room with one double bed and one single bed, as shown in the booking. If I had known it was an add-on bed arrangement, I would not have booked this hotel. Only after my feedback did they change our room to 1718, which we were satisfied with. At around 3:45pm, three of us went down to collect the key for the second room, but were told it was still not ready. When I asked when it would be available, the staff replied they were not sure — maybe another hour. I was very disappointed. It was already close to 4pm and the room should have been ready by now. I expressed my dissatisfaction, and only then did they suddenly say the room was ready, and gave us Room 1716. It left me questioning the service quality of the hotel. On Day 2, after returning from a half-day trip around 6pm, none of our room cards worked at the lift. Both rooms’ cards were invalid. We had no choice but to go back to the reception and were told it was a card error. New cards were reissued to us. Overall, this was a disappointing experience for me, and I would not recommend this hotel. Service and room arrangements were not up to standard.

All the staff are friendly and accomodating. Wasn't able to get all their names including those who are in Xana Bar but they are all welcoming! Driver Bhuraman and Stella at the main counter are very kind and professional. They were the first two staff who welcome us warmly :) The place is perfect for relaxing. We love the style and the homey vibes of their room. We appreciate that they offer us to check in early with no extra charges. We really enjoyed the infinity pool and the fine-sand beach. Glad that we have experienced the sea turtle release activity which made the stay more meaningful. We just wish we spent more time to relax while having drinks at Xana Bar but the rain came along with us. Food prices were reasonable and taste absolutely delicious! We enjoyed the buffet breakfast especially their local dishes. The location is not nearby to go to places but very accessible with grab (which they launched only last May around the area). They have free shuttle service from Ferry terminal so it's also hassle free. Will definitely book this hotel again. Highly recommended for lowkey stays. :)

A very nice and peaceful resort. Direct access to the beach, clean and spacious rooms too. Super excellent customer service from the staff. The location maybe a bit far from the city but do you know what is the best about this resort? They have a standby nurse even at night! We had an emergency situation on our first night staying here but the staffs were really helpful. Shoutout to Nurse Alfani, Manager Pak Maxi, Security Zamdoni, and Driver Adioni. I am forever grateful for their service and efforts in helping my father from hotel to the hospital. They even packed us the breakfast the morning after as we were rushed back home. We were really touched by their hospitality. I never feel so secure and happy in a hotel just like how I felt in Turi Beach Resort. 100% recommended and will definitely come back

Overall, extremely pleasant experience. Location was near Nagoya Hill area with many essentials stores nearby that were accessible by a designated pathway that leads out from the hotel lobby lift area. There’s also a Starbucks cafe downstairs at the lobby of the hotel that comes with a pool table. Room was great. Service was excellent and even satisfied my extra requirement of having a birthday cake surprise for my partner which was greatly appreciated. Room amenities were all alright. Toiletries were more than adequate which was really great! Comes with a bathtub big enough for two. TV was big enough and comes with Netflix. Breakfast had a widespread of cuisines and pool and gym amenities were really satisfactory. E-hailing services such as Grab and Gojek were easily booked from the hotel lobby. Security assuring and tight with every car entering the hotel premises being subjected to a security check. Hotel doorman was extremely friendly and helpful.Room service was extraordinary and was very good and relatively cheap! Some areas for improvement include: - Some of the light switches in the room were either not functioning or it was difficult to switch the light on or off probably due to the electrical contact issue. - The peephole was loose and was not functioning properly. Overall, a very pleasant and satisfactory experience. Definitely recommend!!! :)