海底捞火锅(神木万众广场店)

On the evening of October 1st, seven of us sat down, but before our meals were served, a waiter-like figure came to our table and asked us to pay first. So we scanned our bill and handed it to him. He looked familiar with a chubby waiter, seemingly a colleague. We asked him why he was paying before we even finished our meal, and he said he didn't know him. He then added up and charged us over ten bucks. We were about to call the police, but then a scammer showed up in the restaurant. He later refunded us the extra ten bucks and called it a day. Even more infuriating was that after our meal, three dishes were still missing. When we asked for them, the waiter had no idea. This kind of service not only makes consumers unhappy, but also their safety is at risk. It's unbelievable. Bad review, bad review, and I'm going to complain.