Our room was quiet at night even though it was facing road and Mt Pilatus. The hotel has a very good sound proof windows installed.
Hotel was near a bus stop and journey to main train station was about 20 mins.
The hotel is clean and nice, however the location is far away from Lucerne and we can not reach the hotel with public transportation, we need to arrange a taxi/uber from station to hotel by ourselves. It will be better if the hotel can provide shuttle to the nearest train station or help customers to arrange taxi pick up from the train station because there is no taxi at the train station and it is hard to find uber because very few uber available in that area. The breakfast is great with various choices including fresh fruits.
The hotel is quite a distance away from the train station moreover google maps is not updated as there is road under construction and it took some time for us to look for the correct way to the hotel. We arrived 30 mins earlier but the hotel wasn’t flexible and thoughtful and wanted to charge us $10 for early check-in. When we asked if can drop off luggage at their place, the hotel again wanted to charge $3 per piece. No hair dryer was provided in the room and we wanted to borrow from the front desk but it wasn’t available and asked to come back the next morning. We did so and they wanted to collect $20 as deposit. It’s additional hassle to use international adapter to plug in the hair dryer before able to use it.
Very good hotel, winter is definitely not as perfect as summer, but I am already amazing, the pool water is hot, there are small hot springs, steaming ice room is complete, la prairie free trial after bath, breakfast You can order the Michelin plate, and the taste is quite good. I called to eat in the room at night, it was delicious! I also gave wine and helped decorate the room! Will come again if I have a chance
There was no electric kettle in the room, and after I replied to their questionnaire in the email, they immediately delivered one to my room the next day. I did not know how to operate the coffee machine. The service man also came to show us how. The safe battery was low, and the safe gave out a beeping sound and blinking light. I informed the reception that night and the service man came the next day to fix it.
Host are all friendly, room amenities are at minimal, you need to go down to lobby if you want to get a cup
of coffee. Kettle available upon request
plus point is breakfast is included.
First of all, the scenery in Lucerne exceeded my expectations! The hotel is right on the edge of Lake Lucerne, and you can see the scenery when you step out. You can sit downstairs for an afternoon✅
🗺️ Location:
Turn right at the Weggis Pier for 50 meters. There is a bus stop downstairs from the hotel. Go out the hotel front desk and go up the slope to the Rigi cable car. It takes about 8 minutes to climb, so the transportation is very, very convenient!
🏠 Environmental facilities:
The hotel is relatively traditional, not a star-rated hotel. It provides breakfast and has its own restaurant. The rooms are not big and some have terraces, facing Lake Lucerne. It is clean and hygienic.
✅Service attitude:
The boss personally helped to carry the luggage🧳, thank you very much; the sister at the front desk was super nice, check-in was very smooth, and she gave Rigi's travel guide and introduced it in detail, including several routes up the mountain and how long it takes to walk. When I was leaving, I saw my earrings and complimented them on how beautiful they looked. It made me feel good for the day!
Very convenient , just 2 bus stop away from Train station with few minute walk . Staff were all friendly . Provide us maps of places to see . Lion Monument is just 5 min away . We did not get breakfast but were allowed to get water and coffee from dining room.
Awesome hotel! There is a lake view outside the window. The hotel has its own lawn where you can lie down and enjoy the lake view and sauna. The hotel staff are very friendly and helped us with the reservation. There is a No. 24 bus at the hotel entrance that goes directly to the train station entrance. There is a bus every 10 minutes, and the transportation is very convenient (the hotel provides free bus tickets). Highly recommended!
Amazing
143 reviews
9.5/10
Price from
PHP 37,671
per night
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8.5/10
Very Good
TToronto TouristVery convenient , just 2 bus stop away from Train station with few minute walk . Staff were all friendly . Provide us maps of places to see . Lion Monument is just 5 min away . We did not get breakfast but were allowed to get water and coffee from dining room.
KKomal SomaniExcellent stay with my family.
I was upgraded as well and the room was very spacious
Staff at the reception was very helpful and cooperative.
We all had a very good stay for 2 nights
PPENGThe pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
GGuest UserI recently stayed at the Cascada Hotel for 5 days and 4 nights, and it was a fantastic experience. The hotel is conveniently located very near the train station, just a 5-7 minute walk away, making it an ideal choice for travelers looking to avoid the hustle and bustle of the city center.
The service at the hotel was exceptional. The staff were incredibly helpful, even lending me an adaptor for my phone charger when I needed one. The amenities were also impressive, with complimentary use of the hotel minibar, including tea, water, coke, iced tea, and more—something most hotels do not offer.
The hotel is surrounded by a variety of shops and restaurants, adding to the convenience of the location. There's also an on-site restaurant known for its Spanish menu, which is definitely worth a visit.
My room was kept clean every day, ensuring a comfortable and pleasant stay. Overall, I truly enjoyed my time at the Cascada Hotel and would highly recommend it to anyone looking for great service, excellent amenities, and a peaceful yet convenient location.
MMsia travellerThe hotel is quite a distance away from the train station moreover google maps is not updated as there is road under construction and it took some time for us to look for the correct way to the hotel. We arrived 30 mins earlier but the hotel wasn’t flexible and thoughtful and wanted to charge us $10 for early check-in. When we asked if can drop off luggage at their place, the hotel again wanted to charge $3 per piece. No hair dryer was provided in the room and we wanted to borrow from the front desk but it wasn’t available and asked to come back the next morning. We did so and they wanted to collect $20 as deposit. It’s additional hassle to use international adapter to plug in the hair dryer before able to use it.
SSusukangIs very near the train station and convenient with supermarket and restaurant nearby. Walkable distance to the lake. Clean room and friendly staff.
SShih Yuin ChewOne of the cheapest hostel options in Luzern, yet also the best.
Beautiful common area aside, the bed capsule is one of the comfiest of my 46-day Europe trip. Free huge luggage storage. And the shower facilities are as well-equipped/designed as many Japanese hostel. Location-wise, it’s 1min walk away from bus stop (and few minutes from an awesome glacial museum), super convenient.
The only weird thing was the electronic luggage storage failed on me two times, like I couldn’t open it after closing it with the electronic key. One of the times happened past midnight (receptionist had left), leaving me with no toothbrush/facial care to use before sleeping. Not sure what went wrong.
But overall I totally enjoyed my stay here. An accommodation option I’d prioritize next time I’m back to Luzern.
GGuest UserI only stayed for one night as a stopover, but the hotel is very close to the station, and I have already arrived when I got off the bus and crossed the road. There is no air-conditioning in winter, but opening the windows is good enough! The room as a whole is so clean! The staff at the front desk are very kind and answer all questions! And the hotel is 5 miles away from the scenic spots, just walking distance! Moreover, a small supermarket is opposite the hotel, and it only takes a few steps to buy snacks! And there is a D restaurant on the lower floor of the subway station! Overall, it is highly recommended for travelers who want to catch the train the next day.
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