Fresno Motels

The manager, Jorge Ponce and staff member Karina absolutely do not care about guest safety! I understand that this site isn't on par with the likes of a Marriott or Hilton, but at the very least they should care about guest safety. I was in room 207 next door to a belligerent, raging guest. He carried on screaming and banging around on already thin walls/doors. I contacted the front desk where Karina claimed she would check for the disturbance. I have no way to verify whether or not she did. She did not follow up with me, not even to check to see if I was okay. I contacted Orbitz to see if a resolution could be had. I asked to change rooms, she claimed there were none. I asked for a refund, even partially. She and the manager said they could do no such thing. Jorge Ponce, the manager gave me a bogus phone number claiming it was to their corporate office. So I found the correct number myself. I am a travel nurse in the area who was solo and asked the manager Jorge if he would leave his mother/sister/aunt/daughter in such a predicament knowing it was unsafe. HE DOES NOT CARE. Needless to say, I left that dump quickly! It was a 1 night stay that unfortunately turned to 2, where there are transient/homeless people sleeping in the stairwells, people leaving the doors intended to be secured from non-guests propped open for anyone to roam through, front desk personnel with bad attitudes and no concern for safety. Only 1 guest is allowed in the front office where you check in so if you're there in the summer you'll be stuck outside in Fresno's horrible dry heat while the front desk personnel takes their precious time, instead of being considerate of other's well being and time. If you can afford to go elsewhere, do that. Don't let the pics fool you, they're cheap for a reason. THEY DON'T CARE.

They staff there are really friendly and they explained everything pretty good

I heard from customers that the surrounding area is not very safe, so I took everything in the car to the room. Actually, it was OK, nothing happened. The room is quite big.