https://ph.trip.com/moments/detail/trincomalee-21505-129483362
CharlotteFraser42United States

A hotel so good you'll want to stay again and again.

Upon arrival, the doormen warmly greeted me and helped with my luggage. Their professionalism and friendly demeanor instantly made me feel at home. Stepping into the lobby, the front desk staff processed my check-in with remarkable efficiency. While I waited, they offered me a refreshing welcome drink, a thoughtful gesture that eased my travel fatigue. Notably, the hotel seemed to have a remarkable ability to remember faces. Throughout my stay, no matter where I encountered staff members, they greeted me with warm smiles and kind words, making me feel genuinely valued and cared for. ## II. Room Experience Entering my room, I was immediately struck by the clean and tidy environment. The room was exquisitely decorated and inviting, with no unpleasant odors. A welcome letter from the Director of Housekeeping, Executive Lounge Manager, and General Manager awaited me on the bed. The letter expressed sincere warmth and hospitality, a delightful and unexpected touch. The room was fully equipped with everything I needed, and the bedding was incredibly soft and comfortable, making it hard to leave the bed. The bathroom was clean and bright, stocked with high-quality toiletries, and the hot water supply was plentiful and consistent. Moreover, the housekeeping staff diligently cleaned the room daily, replenishing necessary items and ensuring a consistently clean and comfortable environment. ## III. Dining Experience The dining at Tobyco Hotel is exceptional. The breakfast buffet offered a wide variety of fresh ingredients, catering to diverse palates with both Chinese and Western options, from dim sum and porridge to bread and ham. Each dish was meticulously prepared and delicious, providing a perfect start to the day. Dining at the hotel restaurant brought even more delightful surprises. After ordering, in 90% of cases, we received complimentary dishes, ranging from delicate appetizers to delectable desserts, and even a steaming bowl of soup or a pot of fragrant tea. These thoughtful extras not only enhanced our dining experience but also showcased the hotel's generosity and attentiveness. ## IV. Leisure and Entertainment The hotel's leisure facilities are equally impressive. The fitness center is spacious, bright, and well-equipped with a variety of machines for both cardio and strength training. The swimming pool is pristine and maintained at a comfortable temperature, offering a refreshing escape during a busy trip. Additionally, the hotel features a spa, providing a range of professional massages and treatments to help guests unwind and rejuvenate after a tiring day of travel. ## V. Check-out Service On the day of my departure, the front desk staff efficiently processed my check-out, ensuring accurate billing and promptly crediting my loyalty points. The hotel also thoughtfully arranged transportation to my destination, demonstrating their commitment to providing seamless and attentive service. In conclusion, Tobyco Hotel provides an unforgettable experience with its comprehensive, high-quality service, comfortable accommodations, delicious dining, and excellent leisure facilities. It's more than just a place to stay; it's a warm and welcoming home away from home where you can truly relax and recharge.
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Posted: Feb 22, 2025
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Near Uppuveli Beach|Uppuveli Beach, Trincomalee
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