Le Bijou Lintheschergasse / Zurich HB

The staff is responsive and helpful, ensuring a clean and comfortable stay. The central location offers easy access while maintaining a quiet environment. The well-equipped kitchen and spacious rooms provide a pleasant experience.

Avoid this property at all costs. It is under some kind of legal investigation as per their manager and we have been waiting for over a month for our refund. “Unfortunately, our company, our holding company, and the investment company that raised funds for us are currently under administrative investigation by FINMA (the Swiss Financial Market Supervisory Authority; equivalent to the SEC in the USA). As a result, we are only authorized to register new wire transfer payments, but not to approve them while the investigation is ongoing. Only a designated FINMA lawyer has the authority to approve payments” Please avoid staying at this property. As expensive as it is, the apartments are suffering from major plumping issues. Shower will overflow on the rooms. The bathtub is held together with duct take. For the rate per night, they use duct tape to quick fix plumbing issues. We had to leave the property early as it was not livable and we requested and got approved for a refund. However to date we have not received our refund. We had to find last minute accommodation. So much of a headache while paying a lot of money for what one hoped to be a comfortable stay.

DO NOT STAY HERE It was bad, we reached the property, waited for 1 hour in the cold, we tried calling the property but they didn't pick up their phone (even though it was shown on the property). Called 3 times with no answer. We had to book another hotel to stay the night as we waited for more than an hour in front of the locked property with 2 children from 8-9pm. Apart from this new cost of booking another hotel, Le Bijou only decided to refund us 3 out of 4 nights we had booked with them. And I still have not received the refund. From not receiving us as guests, to not picking up their phone, to not informing us how to get into the property, it was all a bad experience.