Heng Qin Qian Yuan Hotel

Heng Qin Qian Yuan Hotel - Photo Gallery

Heng Qin Qian Yuan HotelTrip.BestNo.9 of Premium Hotels in Hengqin Island
横琴乾元酒店（珠海横琴口岸店）
No.1699 Gang'ao, Avenue, Hengqin New Area, Xiangzhou District, Zhuhai, Guangdong, China
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Public Areas (44)

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Guest Reviews

9.2/10
Very Good
2054 review
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.3
fafahanfafa
Cozy Room (2 beds)
Stayed in May 2025
Family
14 review
6.0/10
Posted on Jul 23, 2025
A short 1 night stay there. Everything is average and kind of expected. Staff is courteous and eager to help. Breakfast was ok.
Response from Property: 尊敬的貴賓, 感謝您近期選擇入住珠海橫琴乾元酒店，並且佔用寶貴時間與我們分享您的入住體驗。本次入住未能達到您的期望，我們深表遺憾。感謝您給我們提出的寶貴意見，我們將積極改進！期待您能夠再次入住橫琴乾元酒店見證我們的進步。祝您生活愉快！
DonB
Cozy Queen Room
Stayed in Feb 2025
Couple
10 review
9.0/10
Great
Posted on Apr 22, 2025
Big room, staffs are friendly and helpful. Location is slightly remote and the closet mall is 5 mins by car. Quiet neighborhood. Will consider to stay again next visit
Response from Property: 尊敬的賓客您好，很榮幸您能選擇橫琴乾元酒店作為您旅行中的一站。能夠為您提供服務是我們的榮幸，能夠獲得您的認可我們也非常開心。我們也會繼續努力，持續為您和客人提供更加温馨和舒適的服務。期待您的下次光臨，也希望乾元酒店能陪您度過在珠海的每一個日出日落。祝您身體健康、闔家歡樂！
Delion
Cozy Queen Room
Stayed in Apr 2024
Traveling with friends
16 review
10/10
Outstanding
Posted on Jun 3, 2024
It was really great. They gave me the top floor and free breakfast. I love it and I am definitely going back. The gym was amazing and the top view as well.
Response from Property: Thanks for your feedback. We appreciate your words and looking forward to your next visit. Enjoy the journey ahead to the fullest .
Edward Tan
Cozy Queen Room
Stayed in Sep 2023
Couple
4 review
8.5/10
Very Good
Posted on Oct 12, 2023
The location does not have any shops or food. However, the staff are very professional and provided a free upgrade. The room is big with a tub and nice toliet. Bed and room temp is very nice The hotel booking only give 1 breakfast voucher which should have been two. Overall, the room is a very nice stay.
Response from Property: Thanks for your feedback. We appreciate your words and looking forward to your next visit.
Guest User
Cozy Queen Room
Stayed in Jul 2023
Couple
49 review
8.0/10
Very Good
Posted on Aug 20, 2023
Room is decent and large with good fixtures and furniture. Service good overall.
Response from Property: Thanks for your feedback. We appreciate your words and looking forward to your next visit. Have a good time in Hengqin!
Cecilia Cheng
Cozy Queen Room
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 17, 2025
The hotel is very comfortable as soon as you enter The room is also very spacious clean and comfortable The staff are friendly However, there are not many nearby shopping malls You must take a taxi out to have a place to eat and play
Original TextTranslated by Google
6/8
Response from Property: 尊敬的賓客您好，非常感謝您對橫琴乾元酒店的青睞與喜愛，看到您在百忙之中給予我們好評，我們感到非常榮幸與温暖。我們一直在追求精益求精的服務，極力體現以賓客需求為中心，讓每一位入住的賓客滿意，並留下一段愉快的回憶，期待您能陪伴我們一路成長，我們會不斷努力將更好的橫琴乾元酒店呈現給您！祝您身體健康、生活愉快！
Anonymous User
Cozy Queen Room
Stayed in Mar 2025
Traveling with friends
13 review
9.0/10
Great
Posted on Apr 20, 2025
Second stay, and write a review again pro: 1. Hong Kong car north to Zhuhai Changlong Show is close; parking is convenient, 🤓 Good CP value, facilities with swimming pool, suitable for summer☺️ 3. Room is wide, plug 🔌 has been improved than the first stay, Siemens USB and British style, iron ironing board, shoe drawer shoe brush, safe full 👍🏻 4. Toto washbasin, Kohler bathtub with bath bag is still carefully arranged, bathrobe is more star hotel service 👍🏻 5. The buffet breakfast is acceptable, but there is still no sausage and bacon 🥓 available, but the price has reflected reasonableness. 缺点： 1. Remote location, prefer quiet environment is good 2. Restaurants are lacking, finding food is not easy; ** takeaway suitable Looking forward to better progress next time
Original TextTranslated by Google
6/13
Response from Property: 尊敬的賓客您好，非常感謝您對橫琴乾元酒店的青睞與喜愛，看到您在百忙之中給予我們好評，我們感到非常榮幸與温暖。我們一直在追求精益求精的服務，極力體現以賓客需求為中心，讓每一位入住的賓客滿意，並留下一段愉快的回憶。非常感謝您的反饋，我們將竭盡所能去完善我們的服務。期待您能陪伴我們一路成長，我們會不斷努力將更好的橫琴乾元酒店呈現給您！祝您身體健康、生活愉快！
Guest User
Cozy Queen Room
Stayed in Apr 2025
Couple
2 review
6.5/10
Posted on May 4, 2025
There were double eyelid tapes on the mirror, yellow stains on the pillow, and stains on the toilet. I sprayed it with alcohol five or six times before I dared to put the toilet seat. I couldn't believe that I stayed in such a hotel in Zhuhai for 700-800 yuan... Even in Macau and Hong Kong, the hygiene conditions would not be as bad...
Original TextTranslated by Google
Response from Property: 尊敬的貴賓, 感謝您近期選擇入住珠海橫琴乾元酒店。您本次不愉快的住宿體驗酒店高度關注, 酒店已認知到問題的嚴重性，酒店一定會及時改善服務細節。對於您所提及的問題，部門經理已知悉並實施額外的專項培訓，進一步提升員工在相關領域的服務水平。給您本次入住帶來的不便請接受我們最真誠的歉意。再次感謝您的反饋，我們期待您能夠再次入住橫琴乾元酒店。祝您生活愉快！
Guest User
Cozy Queen Room
Stayed in Apr 2025
Traveling with friends
55 review
10/10
Outstanding
Posted on May 5, 2025
The hotel is located in the middle of Hengqin Island. The room is large, clean and tidy, with complete facilities and convenient transportation. There are still staff on duty at the front desk in the second half of the night, which is worth a thumbs up.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for choosing to stay at Zhuhai Hengqin Qianyuan Hotel. Your satisfaction is the best feedback we have received. It is our honor to serve you. We will definitely bring you more satisfactory services. We have conveyed your affirmation of our hotel's hygiene standards to the relevant departments. We will continue to maintain high standards and strictly require ourselves. Thank you again for sharing. I believe that with your support and encouragement, the hotel will develop and improve better and better. I look forward to your visit again and wish you a happy life!
Anonymous User
Cozy Queen Room
Stayed in Apr 2025
Family
25 review
1.5/10
Posted on May 4, 2025
The hardware and service of a Haiyou Hotel at 300 yuan is better than this hotel. From beginning to end, no waiter had any honorifics, and they were too lazy to even smile. You have to ask for the WIFI password. The hair dryer is as loud as a tractor, and the wind is weaker than the mouth. The TV is difficult to use. You don’t know how to use the remote control without a little IQ. Most movies are charged and very expensive. The mattress support is also problematic. If you turn over, the whole bed shakes. I don’t know how it got a five-star rating on Ctrip. I was completely deceived by Ctrip.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you for choosing to stay at Zhuhai Hengqin Qianyuan Hotel recently and taking your precious time to share your stay experience with us. The hotel is highly concerned about your unpleasant stay experience. Regarding the problems such as hair dryers and mattresses, the hotel has recognized the seriousness of the problems and will definitely improve the service details in a timely manner. For the problems you mentioned, the department manager has been informed and implemented additional special training to further improve the service level of employees in related areas. Please accept our most sincere apologies for the inconvenience caused to you during your stay. Thank you again for your feedback, we look forward to your stay at Hengqin Qianyuan Hotel again. I wish you a happy life!