Geya Hotel (Zhuhai High-tech Zone University Town)

Geya Hotel (Zhuhai High-tech Zone University Town) Reviews

Geya Hotel (Zhuhai High-tech Zone University Town)

Building 1, No. 99 Xingang Road, Tangjiawan Town, Guangdong/Zhuhai/Xiangzhou District, China, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
Geya Hotel (Zhuhai High-tech Zone University Town)
Geya Hotel (Zhuhai High-tech Zone University Town)Geya Hotel (Zhuhai High-tech Zone University Town)Geya Hotel (Zhuhai High-tech Zone University Town)
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Geya Hotel (Zhuhai High-tech Zone University Town) Guest Reviews

4.7/5
Outstanding
799 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(799)
Positive reviews(787)
Reviews with photos/video(124)
Awesome amenities(69)
Classy environment(61)
Friendly front desk staff(48)
Convenient parking(22)
Delicious breakfast(20)
Average sound insulation(18)
Perfect for business trips(13)
Close to train station(7)
Negative reviews(12)
Kk good
Superior Room (Double bed)
Stayed in May 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Staff are very polite,good place ,very well , Convenient transportation
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Clean and nice
Response from Property: 尊敬的賓客:您好!感謝您對格雅酒店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝:萬事如意!
Guest User
Superior Room (Double bed)
Stayed in Jan 2024
Family
5 review
4.5/5
Great
Posted on Feb 17, 2024
The hotel is very new, the facilities and equipment are very good, and the front desk service is excellent. The room space is also large. The only drawback is: the sound insulation is very poor. Before twelve o'clock in the evening and starting at eight o'clock in the morning, I don't know whether it is the sound from upstairs or the sewer. It is very noisy!
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Response from Property: Dear guest, thank you for choosing to stay at our hotel and taking the time to give us a low rating. We deeply regret that your experience did not meet your expectations. We will attach great importance to your feedback and will communicate with the relevant departments to improve the issues you mentioned. We sincerely thank you for your valuable opinions on our facilities.
Duduruige
Superior Room (Double bed)
Stayed in Jan 2024
Family
6 review
3.2/5
Posted on Feb 22, 2024
This is my first time to leave a review. I booked a hotel before the Spring Festival. I came to stay for three days and booked two rooms. When we arrived, we were given two rooms. It seemed that we had been deceived. I asked the front desk and I booked a high-end room. The big bed is the one in the photo in Picture 2, but I was given an ordinary big bed. The space in Picture 1 can be compared (really pitiful). I ordered a room with more than 30 square meters and was given a room with 20 square meters. Then I called the front desk to change it. , they said there were no rooms and they were all booked, so I went down to look for them in person. They said they could cancel if they were not satisfied. It’s the Spring Festival, and you have such an attitude with me, young and old? Then a little brother with a very good personality took me to see a few rooms. I said that since they couldn’t give me the room type, I would refund the price difference, which was several hundred yuan. The little brother expressed his understanding and said that he also I can't make the decision, so I need to tell the company, but there is no follow-up. He didn’t withdraw from me either. But it turns out that a lot of their rooms are empty, but they didn’t give me the room type I ordered. To be honest, it’s a bummer and I’m very dissatisfied. But considering the Spring Festival, I’m traveling with my children and I’m also New Year’s Eve, so I don’t want to I let my family immerse themselves in unhappy things, so I swallowed the matter in my stomach, but I still want to remind my friends to make sure to check it carefully when booking a room. Don't be fooled or deceived.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, I would like to sincerely apologize for the trouble that has caused you. We have read your feedback here: Due to the busy schedule during the Chinese New Year, we are deeply sorry for not being able to provide you with thoughtful service in a timely manner. We will check it for you in the background here. Your room type is indeed a superior king bed. The management asked the staff on duty for feedback: The front office guy also took you to select several rooms, and they were all superior king beds. You did not change them in the end. No matter what the result was, indeed It is our hotel's dereliction of duty. We will pay attention to the improvement of service quality and further strengthen the business training of employees. We hope to give you a perfect stay experience next time!
Guest User
Guestroom (2 beds)
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The room must have just been renovated and is very new. Complete dry and wet separation, separate sink, separate toilet, and separate shower room. The whole house is smart and very convenient. It is very convenient to do everything while lying down. The surrounding area of ​​the hotel is very quiet, and during the Chinese New Year, it is not far from the scenic spots by car. The front desk answered all questions and was very welcoming. Also, the breakfast is quite rich and tastes good. All in all, a very pleasant stay. recommend
Original TextTranslated by Google
Response from Property: Thank you for your compliments on our hotel. We will continue to improve our service quality and take your satisfaction as our biggest goal to make your next stay more comfortable!
Guest User
Superior Room (Double bed)
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 10, 2024
The room is very big. It's very convenient near the high-speed rail station. The girl who works the morning shift at the front desk has a very good service attitude!
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. We will continue to work hard to provide you with more attentive service and better facilities during your next stay.
Guest User
Superior Room (Double bed)
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 3, 2024
This is my first time staying at the hotel. The location is very good. Tangjiawan Station is within one kilometer, which is convenient for travel. The facilities are very new and complete. There are robots that deliver food. There are also Xiaodu smart home devices in the guest rooms, which are easy to use. It's hygienic and clean, the air in the room is fresh, and the cleaning is timely. The front desk service is also very attentive and the lady is very enthusiastic. I will come back next time!
Original TextTranslated by Google
Response from Property: Thank you very much for the good review from Little Fairy! The gold and silver awards are not as good as your praise, and the gold and silver cups are not as good as your reputation. The editor is surrounded by your happiness in front of the computer! I wish you all the best
Anonymous User
Guestroom (2 beds)
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The hotel environment is elegant and comfortable, with green trees and fresh air, making people feel relaxed and happy. The interior decoration is exquisite and the facilities are complete, creating the warmth of a comfortable home. The service attitude is good, the waiters are warm and thoughtful, and provide friendly service. The rooms are spacious and bright, the restaurant provides a variety of delicious dishes, and the entertainment facilities are complete, creating a joyful entertainment atmosphere. Strict safety measures and attentive cleaning services ensure a comfortable environment. The price is affordable, more favorable than surrounding hotels, and there are a variety of promotions and payment methods, which are convenient and fast. The overall stay experience was great and very impressive. I hope the hotel will continue to provide excellent services.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
James
Guestroom (Double bed)
Stayed in Jan 2024
Couples
13 review
3.7/5
Posted on Feb 4, 2024
The hotel is brand new. The waiter said that the hotel has only been open for about a month, so it can be seen that all the equipment in the room is new and complete. The room and bed are big. There is just one shortcoming that is difficult to change. Isolation is like a racing track, and the sound of sports cars can be heard constantly after 9:30 in the morning.
Original TextTranslated by Google
Response from Property: We are very sorry for the inconvenience caused to you. We will use your valuable suggestions as an important basis for improvement and will work hard to ensure that all guests can enjoy a quiet and comfortable stay!
PongL
Featured Smart Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
前台服務主動周到,耐心處理提問;酒店地理位置不錯,地方整潔,浴室乾濕分離,房間投影設備新,性價比不錯。下次會再入住
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Response from Property: 尊敬的貴賓:我們一直努力,就是想讓奔波在外的旅人,能在陌生的城市裡,找到一處安心的港灣。就像那夜晚的明燈,雖微弱卻能照亮您前行的路,也想成為您疲憊時温暖的依靠。
Anonymous User
Guestroom (Double bed)
Stayed in Aug 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Sep 22, 2024
來北理珠考試訂的這家酒店,非常滿意。設備小度智能,交通便利,服務熱情99999,距離考點騎單車5分鐘,距離附近的商場騎車15分鐘左右,算是附近連鎖酒店裡物美價廉的選擇了 8
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Response from Property: 感謝客官的表揚,您的鼓勵是我們前進的動力,我們會一如既往做好服務,給您驚喜!
thomas830
Guestroom (2 beds)
Stayed in Oct 2024
Business travelers
153 review
5.0/5
Outstanding
Posted on Nov 13, 2024
航展期間房間緊張,入住了這裏,還可以吧。就是房間味道大,可能新裝修的原因吧。但願以後會好一點,把味道去掉。
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Response from Property: 尊敬的賓客:您好!感謝您給予五星評價!每座城市都有令人懷念之處,每個季節都有美麗的風景,每家酒店都留存着甜蜜温馨的回憶。希望格雅酒店能成為您回憶中最温馨獨特的一處!期待您常來祝一切安好!
Guest User
Guestroom (Double bed)
Stayed in Nov 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 29, 2024
衞生乾淨 設施先進 一號服務員小姐姐態度好 點贊
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Response from Property: 親親小主:人生就是一張答卷,它上面有選擇題,填空題,判斷題和問答題,希望格雅酒店會是您最簡單的選擇,最滿意的答案!歡迎再回來!
Guest User
Superior Room (2 beds)
Stayed in Sep 2024
Other
5 review
5.0/5
Outstanding
Posted on Oct 31, 2024
距離北理工近,定了一個房間,服務很好前台笑的可熱情了,還有幫忙拖行李走的時候送了礦泉水,房間明亮乾淨。對了最重要有充電樁
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Response from Property: 尊敬的顧客:非常感謝您對格雅酒店的認可,茫茫人海中能與您相遇,真是一種緣分,格雅酒店的一路成長離不開您的支持,期待您的再次光臨~
Anonymous User
Superior Room (2 beds)
Stayed in Jul 2024
Family
3 review
1.7/5
Posted on Aug 11, 2024
第一次住酒店給別人差評,一再強調我個人對噪音非常敏感,入住前先電話確認留一間安靜的房間,答應了説不吵,去到後給的房間對着輕軌很吵,我下樓再次確認我對聲音很敏感,問是不是23點後沒有車次,服務員告訴我早上九點才開車,我想這不影響我睡覺就沒要求換房,結果12點多睡下五點多就被吵醒幾分鐘就一趟,搞到一整天頭痛。
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Response from Property: 尊敬的客官,我們深感遺憾您的體驗未達到您的期望。我們會非常重視您的反饋,並會針對您提到的問題,與員工進行溝通並進行培訓和改善,真誠的感謝您對我們的設施提出寶貴意見。