Geya Hotel (Zhuhai High-tech Zone University Town) Reviews
Geya Hotel (Zhuhai High-tech Zone University Town)
Building 1, No. 99 Xingang Road, Tangjiawan Town, Guangdong/Zhuhai/Xiangzhou District, China, Xiangzhou District, Zhuhai, Guangdong, ChinaView Hotel Details
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Geya Hotel (Zhuhai High-tech Zone University Town) Guest Reviews
4.7/5
Outstanding
799 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(799)
Positive reviews(787)
Reviews with photos/video(124)
Awesome amenities(69)
Classy environment(61)
Friendly front desk staff(48)
Convenient parking(22)
Delicious breakfast(20)
Average sound insulation(18)
Perfect for business trips(13)
Close to train station(7)
Negative reviews(12)
Kk good
Superior Room (Double bed)
Stayed in May 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Staff are very polite,good place ,very well , Convenient transportation
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Clean and nice
Response from Property: 尊敬的賓客:您好!感謝您對格雅酒店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝:萬事如意!
Guest User
Superior Room (Double bed)
Stayed in Jan 2024
Family
5 review
4.5/5
Great
Posted on Feb 17, 2024
The hotel is very new, the facilities and equipment are very good, and the front desk service is excellent. The room space is also large.
The only drawback is: the sound insulation is very poor. Before twelve o'clock in the evening and starting at eight o'clock in the morning, I don't know whether it is the sound from upstairs or the sewer. It is very noisy!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at our hotel and taking the time to give us a low rating. We deeply regret that your experience did not meet your expectations. We will attach great importance to your feedback and will communicate with the relevant departments to improve the issues you mentioned. We sincerely thank you for your valuable opinions on our facilities.
Duduruige
Superior Room (Double bed)
Stayed in Jan 2024
Family
6 review
3.2/5
Posted on Feb 22, 2024
This is my first time to leave a review. I booked a hotel before the Spring Festival. I came to stay for three days and booked two rooms. When we arrived, we were given two rooms. It seemed that we had been deceived. I asked the front desk and I booked a high-end room. The big bed is the one in the photo in Picture 2, but I was given an ordinary big bed. The space in Picture 1 can be compared (really pitiful). I ordered a room with more than 30 square meters and was given a room with 20 square meters. Then I called the front desk to change it. , they said there were no rooms and they were all booked, so I went down to look for them in person. They said they could cancel if they were not satisfied. It’s the Spring Festival, and you have such an attitude with me, young and old? Then a little brother with a very good personality took me to see a few rooms. I said that since they couldn’t give me the room type, I would refund the price difference, which was several hundred yuan. The little brother expressed his understanding and said that he also I can't make the decision, so I need to tell the company, but there is no follow-up. He didn’t withdraw from me either. But it turns out that a lot of their rooms are empty, but they didn’t give me the room type I ordered. To be honest, it’s a bummer and I’m very dissatisfied. But considering the Spring Festival, I’m traveling with my children and I’m also New Year’s Eve, so I don’t want to I let my family immerse themselves in unhappy things, so I swallowed the matter in my stomach, but I still want to remind my friends to make sure to check it carefully when booking a room. Don't be fooled or deceived.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! First of all, I would like to sincerely apologize for the trouble that has caused you. We have read your feedback here: Due to the busy schedule during the Chinese New Year, we are deeply sorry for not being able to provide you with thoughtful service in a timely manner. We will check it for you in the background here. Your room type is indeed a superior king bed. The management asked the staff on duty for feedback: The front office guy also took you to select several rooms, and they were all superior king beds. You did not change them in the end. No matter what the result was, indeed It is our hotel's dereliction of duty. We will pay attention to the improvement of service quality and further strengthen the business training of employees. We hope to give you a perfect stay experience next time!
Guest User
Guestroom (2 beds)
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 11, 2024
The room must have just been renovated and is very new. Complete dry and wet separation, separate sink, separate toilet, and separate shower room. The whole house is smart and very convenient. It is very convenient to do everything while lying down. The surrounding area of the hotel is very quiet, and during the Chinese New Year, it is not far from the scenic spots by car. The front desk answered all questions and was very welcoming. Also, the breakfast is quite rich and tastes good. All in all, a very pleasant stay. recommend
Original TextTranslated by Google
Response from Property: Thank you for your compliments on our hotel. We will continue to improve our service quality and take your satisfaction as our biggest goal to make your next stay more comfortable!
Guest User
Superior Room (Double bed)
Stayed in Dec 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 10, 2024
The room is very big. It's very convenient near the high-speed rail station. The girl who works the morning shift at the front desk has a very good service attitude!
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. We will continue to work hard to provide you with more attentive service and better facilities during your next stay.
Guest User
Superior Room (Double bed)
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 3, 2024
This is my first time staying at the hotel. The location is very good. Tangjiawan Station is within one kilometer, which is convenient for travel. The facilities are very new and complete. There are robots that deliver food. There are also Xiaodu smart home devices in the guest rooms, which are easy to use. It's hygienic and clean, the air in the room is fresh, and the cleaning is timely. The front desk service is also very attentive and the lady is very enthusiastic. I will come back next time!
Original TextTranslated by Google
Response from Property: Thank you very much for the good review from Little Fairy! The gold and silver awards are not as good as your praise, and the gold and silver cups are not as good as your reputation. The editor is surrounded by your happiness in front of the computer! I wish you all the best
Anonymous User
Guestroom (2 beds)
Stayed in Jan 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Feb 26, 2024
The hotel environment is elegant and comfortable, with green trees and fresh air, making people feel relaxed and happy. The interior decoration is exquisite and the facilities are complete, creating the warmth of a comfortable home. The service attitude is good, the waiters are warm and thoughtful, and provide friendly service. The rooms are spacious and bright, the restaurant provides a variety of delicious dishes, and the entertainment facilities are complete, creating a joyful entertainment atmosphere. Strict safety measures and attentive cleaning services ensure a comfortable environment. The price is affordable, more favorable than surrounding hotels, and there are a variety of promotions and payment methods, which are convenient and fast. The overall stay experience was great and very impressive. I hope the hotel will continue to provide excellent services.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! By chance, we met you. By chance, you chose us. There are too many choices in life. Every choice you make is a kind of fate. Thank you for your thoughtfulness. , your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
James
Guestroom (Double bed)
Stayed in Jan 2024
Couples
13 review
3.7/5
Posted on Feb 4, 2024
The hotel is brand new. The waiter said that the hotel has only been open for about a month, so it can be seen that all the equipment in the room is new and complete. The room and bed are big. There is just one shortcoming that is difficult to change. Isolation is like a racing track, and the sound of sports cars can be heard constantly after 9:30 in the morning.
Original TextTranslated by Google
Response from Property: We are very sorry for the inconvenience caused to you. We will use your valuable suggestions as an important basis for improvement and will work hard to ensure that all guests can enjoy a quiet and comfortable stay!