To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Stephen
Deluxe Duplex Suite - 2-Room (1 living room)
Stayed in Jul 2023
Family
1 review
4.7/5
Amazing
Posted on Aug 13, 2023
Duplex service apartment. Perfect for family for long or short stay. The washing machine was convenient in this hot weather. I'm not sure if it was just out apartment but it could do with a mini fridge.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Deluxe Queen Room
Stayed in Aug 2023
Couples
1 review
2.2/5
Posted on Sep 17, 2023
The hygiene is very poor. Bugs and hair were found on the bed, on the floor, on the bedside table, and in the toilet. Cleaning was not done properly. There was dirt on the mirror and faucet. When we first entered the room, the toilet was wet and the shower was wet as well. I suspect someone has just taken a shower inside. We checked in at 9pm. If we had cleaned it during the day, there would have been no water stains at all at night (the water in the toilet had dried up within two hours after I took a shower, so~)
Original TextTranslated by Google
6/11
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
ZhousiYsadan
Featured Deluxe Duplex Room (Double Bed)
Stayed in Oct 2023
Family
1 review
2.7/5
Posted on Nov 14, 2023
The water in the toilet stopped midway, but the store didn't give any explanation.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
Guest User
Deluxe Duplex Suite - 2-Room (1 living room)
Stayed in Jul 2023
Other
2 review
1.0/5
Posted on Aug 13, 2023
One of the rooms has no air conditioning. There are many bugs in the room and the environment is poor.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
Guest User
Deluxe Duplex Suite - 2-Room (1 living room)
Stayed in Jul 2023
Family
9 review
1.7/5
Posted on Sep 25, 2023
Not too clean. The staff is polite. There is also maintenance work at the door, which affects your sleep a bit.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying here and taking the time to share your stay experience with us. We are sorry to bring you a bad experience during your stay. The hotel is constantly developing and the facilities you see will continue to be improved. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better services. Please believe that we want to do more for our guests. The hotel will have seasonal events in the near future and we look forward to your participation! We welcome you to stay again!
Guest User
Featured Deluxe Duplex Room (Double Bed)
Stayed in Jul 2023
Business travelers
3 review
1.0/5
Posted on Aug 3, 2023
There is only one towel. The bathroom is very small. Only one of the two rooms is available. Anyway, I will not stay here again next time. If I can, I will not stay here.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing us. Maybe this is fate, allowing you to have a beautiful encounter with us. As you mentioned that there is only one towel, we are equipped with two disposable towels and bath towels. For the size of the bathroom, you can see the picture in the room type to know the size. What you booked is a projection king bed room. The projection king bed room has only one big bed. If you want two beds, you can book a two-bedroom suite.
Guest User
Featured Deluxe Duplex Room (Double Bed)
Stayed in Jun 2023
Solo travelers
1 review
1.0/5
Posted on Jul 28, 2023
In a newly developed apartment, the corridor is full of mud and sand. It took more than an hour to find a room after parking the car before finding the elevator.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of our hotel and your experience during your stay at the hotel. We are deeply sorry. It is indeed a new property here. There is still some decoration dust in the corridor. Regarding the parking problem, there are more than a dozen buildings in the basement which are relatively large. There are signs inside. It is easier to find them by looking at the signs. If you don't understand, you can contact the hotel at any time. The front desk will give you instructions. I wish you a happy life
Guest User
Deluxe Duplex Suite - 2-Room (1 living room)
Stayed in Apr 2023
Other
2 review
1.0/5
Posted on May 15, 2023
Very unsafe and scary. Auntie can open the door and come in at will.
Original TextTranslated by Google
Response from Property: I'm very sorry for your unpleasant experience. The door can actually be locked from the inside. You need to click the round button below to lock it. You sent a message to the front desk to send tissues to the room. Auntie happened to be cleaning the next room. Then she came and knocked on the door. If there is no response when you knock on the door, the aunt will open the door directly and put the tissues in your room. The password lock separates the door password and the management password. Just like the room card, it has a single room room card and a master room card. As long as you lock it properly you won't have any problems!
Response from Property: 尊敬的賓客:您好,感謝您的入住和花時間和我們分享入住體驗。很抱歉在您入住期間給您帶來不好的體驗,酒店正在不斷發展中,你所看到的設施將會不斷完善。同時,我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,請相信我們想為客人做得更多。近期酒店有時令活動,期待您的參加!我們歡迎您再次入住!