OODIEWe booked a Deluxe Cabin and a King Cabin for two nights, traveling as a family of four plus two elders. Upon check-in, we discovered they offered a butler-like service, which wasn't mentioned on Ctrip but was a pleasant surprise. Requests were responded to very quickly, almost instantly. The twin beds in the Deluxe Cabin could be combined to form a super king bed, perfect for families. Right outside our cabin door was sand, which the kids absolutely loved and played in all the time. Shared sand-digging tools were also available. Golf carts were provided for transfers within the resort, which was very convenient.
There are two restaurants: the 'Panorama Restaurant' on the second floor in Zone A, offering dune views, and the 'Star Restaurant' in Zone B. Breakfast, dinner, and late-night snacks were all complimentary. The Panorama Restaurant served a Chinese and Western buffet for dinner, while the Star Restaurant offered mini hot pot. It seemed the Panorama Restaurant was exclusively for guests who booked higher-category rooms; guests in other room types needed to pay an extra fee. Personally, however, I preferred the mini hot pot at the Star Restaurant and felt no need to visit the Panorama Restaurant, but that's a matter of personal preference. The late-night snack was noodles, which could even be delivered to our room – a very thoughtful touch that showed great hospitality. These complimentary dinner and late-night snack benefits were also not listed on Ctrip but were indeed provided.
The hotel offered shuttle service to and from the activity zone, though a transfer at Star Coffee was required. Stargazing at night was also fantastic, but since I visited in early September, it was still a bit chilly in the evenings, so I recommend wearing a long coat.
The only downsides were that some golf cart drivers weren't very friendly, perhaps due to heavy workloads. Also, the complimentary amenities in each room varied. One room had neck gaiters, arm sleeves, and shoe covers, while the other lacked arm sleeves but had raincoats and umbrellas, which I found a bit confusing. Moreover, for extended stays, these amenities are supposed to be replenished daily, but ours were not refilled. However, we could pick them up at Star Coffee for free.
Overall, I still highly recommend this place. It's definitely worth bringing children here for a unique experience. Special thanks to our two butlers, Li Peixin and Zhou Jinxin, for their thoughtful service. Five-star rating!
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