Zhongshan Qingzhiyun Hotel (Torch Development Zone) Reviews

Response from Property: 尊敬的賓客：您好！ 感謝您入住酒店並分享， 很高興酒店的每一個環節都得到您的認可， 通過您細緻入微的描述， 可以感受到這次旅程給您帶來的幸福感， 這是我們服務者一直追求的， 這也將成為我們繼續努力、不斷進取的動力， 期待下次為您服務！

Response from Property: Dear guest: Hello! Seeing your good comments, we are so happy. Thank you so much! We are very happy that you enjoyed your first stay so much. We have always cared about the quality of service. It is really a great sense of accomplishment that every service from the front desk to the restaurant can be recognized by you. You said that the deluxe twin room is just right for three adults, which also makes us feel that the room design is worth it. I look forward to your next visit. We will continue to work hard to give you a better accommodation experience!

Response from Property: Dear guests: Hello! Thank you for choosing Qingzhiyun Hotel (Torch Development Zone Head Office)! I am very glad that every aspect of the hotel has been recognized by you. I am very happy that this beautiful city and the enthusiastic Qingzhiyun Hotel people can leave you a wonderful memory. Looking forward to your next visit and wishing you all the best.

Response from Property: 尊敬的賓客：您好！非常感謝您選擇入住青之韻酒店（火炬開發區總店）並對我們酒店做出評價，有您的鼓勵我們會做的更好，期待您的下次光臨！祝您生活愉快！（Ps:如您對我們酒店滿意的話，評分是5分哦，謝謝！）

Response from Property: 尊敬的賓客：新年好！非常感謝您的好評！能讓您在春節期間感受到酒店房間的舒適和智能設備的便捷，我們十分欣慰。工作人員也很高興得到您的認可，這是對他們最大的鼓勵。大堂的景德鎮陶瓷展示是我們的特色之一，很高興能給您帶來新鮮體驗。關於早餐的中式茶建議，我們已經記錄，會盡快安排豐富品類，期待下次能為您提供更完美的用餐體驗。再次感謝您的入住，期待您的下次光臨，祝您蛇年萬事順遂，闔家幸福！

Response from Property: Dear guest: Hello! Thank you very much for choosing to stay at Qingzhiyun Hotel (Torch Development Zone) and taking the time to write such a detailed and sincere review for us. We are very happy to win your favor with its superior location, brand-new facilities and unique blue and white theme style. You have carefully praised the breakfast and service, which is a great encouragement to us. I am sorry that there is no black tea and coffee for breakfast. It is our negligence. We are already arranging purchases and will definitely meet your needs in the future. We look forward to your visit again. We will work hard to make your next stay experience as good as possible and give you a 5-point praise!

Response from Property: Dear guest: Hello! It is our honor to serve you many times! Your detailed praise makes us very happy. The recognition of convenient process, comfortable environment and high-quality service is the driving force for our continuous improvement. We sincerely apologize to you for the bad experience of smoking in the elevator. We have upgraded the control measures, arranged special personnel to conduct regular inspections, and increased the publicity of smoking ban. We sincerely hope that you will stay again, and you will definitely feel the full experience. We look forward to receiving your five-star praise next time!

Response from Property: Dear guest: Happy New Year, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your visit again.

Response from Property: 尊敬的賓客：您好！看到您的好評，我們心裏暖乎乎的！服務至上是我們的宗旨，我們會繼續保持，期待您再次光臨，祝您生活愉快！

Response from Property: Dear guest: Happy New Year! Seeing your evaluation, we are extremely guilty, and our hearts are full of self-blame and apology. Here, on behalf of the hotel, we would like to express our sincerest apologies to you. It is a serious mistake in our work that we failed to provide you with a comfortable stay experience. Regarding the problem of loud air-conditioning noise you mentioned, we have arranged a professional maintenance team to conduct a comprehensive inspection and maintenance of the air-conditioning equipment in all guest rooms. Each air-conditioning will undergo strict noise testing to ensure that the sound is controlled at a very low decibel during operation to create a quiet rest environment for you. At the same time, we will regularly maintain the air-conditioning equipment and replace aging parts in time to avoid similar problems from happening again. Regarding the situation that the bedside lamp cannot be turned off, this is indeed our negligence in our work. We will check the circuits and switches of all lamps in the guest room one by one to ensure the normal use of the lamps. In addition, we will establish a more complete guest room facility inspection system. In addition to daily inspections, before each guest checks in, we will arrange special personnel to conduct a comprehensive and detailed inspection of the room's lighting, electrical appliances and other facilities to prevent such problems from happening again. We are deeply sorry that we were unable to solve your problem in time that night and that you had to go through the hassle of changing rooms when you were tired. We will strengthen employee training, not only to improve employees' familiarity with various facilities and equipment, but also to strengthen emergency response capabilities and service awareness. We will ensure that every employee can quickly and accurately find solutions to guests' problems and provide guests with timely and effective help. We once again express our deepest apologies to you. We will take this opportunity to comprehensively improve the hotel's service quality and management level. We look forward to your visit again. I believe we will definitely bring you a completely different quality experience.

Response from Property: 尊貴的賓客：新年好！非常感謝您選擇青之韻酒店（火炬開發區店）並留下寶貴評價！能得到您對前台服務、房間空間和裝修的認可，我們特別開心。您提到的早餐問題，我們已經記下來啦。關於早餐，我們會立刻和廚師團隊溝通，豐富菜品選擇，適當增加一些當地特色美食，還會優化食材品質，確保每一口都更美味。我們一直致力於為客人打造獨特又舒適的住宿體驗，青花瓷主題也是我們精心設計的。未來，我們還會融入更多文化元素，讓您每次入住都有新驚喜。期待您下次光臨！

Response from Property: 尊敬的賓客：您好！衷心感謝您給出的全 5 分好評！您的反饋對我們十分重要，我們已留意到您提及的早餐種類問題我們也會與餐飲部門商議，爭取豐富選擇；我們致力於為客人提供高性價比的住宿體驗，會努力改進不足，期待您的下次光臨，見證我們的進步。

Response from Property: 尊敬的賓客：您好！衷心感謝您的評價！您的反饋是我們前進的動力。水果是我們想為您旅途添的甜，服務熱情是員工的準則。房間有聲響實在抱歉，已安排排查。期待您下次光臨！

Response from Property: Dear guest: Hello! Thank you very much for your love and affirmation of the porcelain decoration features of Qingzhiyun Hotel (Torch Development Zone), and also thank you for your breakfast feedback. We have recorded the problem of untimely replenishment of milk and soy milk, and will immediately communicate with the catering department to strengthen the management and supervision of breakfast supply, and will ensure a steady supply of drinks in the future. We are very pleased to provide you with a rich variety of breakfast options that can fill your stomach. We will work hard to improve our shortcomings and welcome you again with more comprehensive services. We look forward to receiving your full score evaluation and spending a more perfect hotel time with you!