Xuanhua Hotel

Xuanhua Hotel Reviews

Xuanhua Hotel

No. 59 Xuanfu Street, Xuanhua District, Zhangjiakou, Hebei, 075100, ChinaView Hotel Details
Xuanhua Hotel
Xuanhua HotelXuanhua HotelXuanhua Hotel
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Xuanhua Hotel Guest Reviews

4.5/5
Good
770 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(770)
Positive reviews(750)
Reviews with photos/video(124)
Convenient parking(83)
Near shopping area(52)
Convenient for shopping(41)
Tasty food(21)
Well decorated(18)
Tasty restaurant(13)
Friendly front desk staff(11)
Stayed multiple times(9)
Negative reviews(20)
ShaunsTravelTips
Business Standard Room (Building C)
Stayed in Dec 2022
Business travelers
8 review
4.5/5
Great
Posted on Jan 20, 2023
Pretty good hotel with excellent service. Rooms comfortable. Breakfast could be improved. Wifi is pretty horrible and needs a complete replacement.
Response from Property: 尊敬的貴賓,您好!感謝您對酒店的肯定,我們會再接再厲,您提的寶貴意見,我們會盡快改善,歡迎您的再次光臨。與您同行,隨緣而聚,祝您事事如意
Changxiang
Business Standard Room (Building C)
Stayed in Sep 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Dec 25, 2023
很是OK OK OK OK OK
Response from Property: 尊敬的貴賓,您好!歡迎您下榻宣化賓館,您的滿意是我們前進的動力,感謝您給予的好評並分享您入住的體驗。為每一位顧客提供最優質的住宿環境,讓顧客感受到家一般的温馨是我們的服務目標,酒店地處中心位置,周邊很繁華,是您探親訪友,商務洽談首選酒店,期待您的再次光臨,祝您生活愉快!
Guest User
Budget Standard Room (Building b)
Stayed in Jul 2024
Family
2 review
2.5/5
Posted on Aug 13, 2024
Cockroaches were found on the quilt in the room, which was really disgusting. The sound insulation effect is too poor. After 12 o'clock at night, people talking in the corridor are just like talking in their own rooms.
Original TextTranslated by Google
Response from Property: Thank you very much for giving us feedback when you checked in. We are very sorry for the unpleasant stay experience. We have conducted a detailed investigation into this issue with housekeeping and have taken prompt measures. We are guest-centered and have always been committed to providing the best hotel experience. In the future, we will work harder to provide every guest with meticulous service. Looking forward to your visit again
Anonymous User
Business Standard Room (Building C)
Stayed in Jul 2024
Couples
8 review
1.0/5
Posted on Aug 19, 2024
It feels average and the smell is quite strong. There are no cleaning towels in the toilet.
Original TextTranslated by Google
Response from Property: Dear guest: Your review content and pictures are inconsistent with this hotel. Our hotel is an independent courtyard, not facing the street. It is located in the center of the city. There is no hospital next to it. The photos you used do not belong to this hotel. content.
wenwenxh
Deluxe Standard Room
Stayed in Feb 2024
Couples
57 review
4.5/5
Great
Posted on Apr 1, 2024
The location is very good, the service is friendly, we stayed in Building D, it was very clean and good, close to all the attractions
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6/19
Response from Property: Dear distinguished guest, hello! Thank you for choosing Xuanhua Hotel and sharing the photos of your stay experience. We feel extremely honored to receive your affirmation. We will continue to work hard to provide the most sincere and enthusiastic service to make every customer live comfortably, at ease and satisfied. The hotel is located in the bustling area of ​​the city with convenient transportation. It is your first choice for shopping, visiting friends and business negotiations. We look forward to your visit again and wish you a happy life!
Guest User
Budget Standard Room (Building b)
Stayed in Mar 2024
Solo travelers
2 review
4.5/5
Great
Posted on Apr 16, 2024
Although the standard room is not big, it is very quiet. Overall, it is good and the management service is formal.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Xuanhua Hotel and bringing you a pleasant accommodation experience. We feel extremely honored to receive your affirmation. We will continue to work hard and use the most sincere and enthusiastic service to make every customer live comfortably, at ease and satisfied. The hotel is located in the prosperous area of ​​the city with convenient transportation. It is your first choice for shopping, visiting friends and business negotiations. We look forward to your visit again and wish you a happy life!
Guest User
Budget Standard Room (Building b)
Stayed in Mar 2024
Family
25 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The room is not bad. It should be a better hotel in Xuanhua. The location is excellent and it is convenient to go anywhere.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Xuanhua Hotel and bringing you a pleasant accommodation experience. We feel extremely honored to receive your affirmation. We will continue to work hard and use the most sincere and enthusiastic service to make every customer live comfortably, at ease and satisfied. The hotel is located in the prosperous area of ​​the city with convenient transportation. It is your first choice for shopping, visiting friends and business negotiations. We look forward to your visit again and wish you a happy life!
Santiagoshengdiyage
Deluxe Standard Room
Stayed in Mar 2024
Other
25 review
4.5/5
Great
Posted on Apr 7, 2024
Whenever I come to Xuanhua, I basically stay at the Xuanhua Hotel, but due to the epidemic, I haven’t been here for almost four years. It was a surprise to stay at the Xuanhua Hotel this time. The hotel has been renovated. The rooms are spacious, bright and full of experience. They are better than the rooms in the old five-star hotels. They are full of modernity. The curtains can be opened and closed directly. When you go to the bathroom at night, the night light can be switched on and off by induction. , very in place. The food in the hotel restaurant is delicious, cheap and large. It is very convenient to enjoy delicious food without leaving the hotel. The parking lot is relatively large and parking is convenient, but the management of charging parking spaces needs to be strengthened. In terms of breakfast, it may be a little chaotic due to the large number of people. The management level needs to be improved, and the food quality also needs to be slightly improved.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Xuanhua Hotel and bringing you a pleasant accommodation experience. We are extremely honored to receive your recognition. We will continue to work hard to provide every customer with the most sincere and enthusiastic service to make every customer feel comfortable and rest assured. Satisfactory stay. The hotel is located in the bustling area of ​​the city with convenient transportation. It is your first choice hotel for shopping, visiting friends, and business negotiations. We look forward to your visit again and wish you a happy life!
Guest User
Budget Standard Room (Building b)
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel has a parking lot, Xuanhua Hotel has a good service attitude 👍The room is clean and suitable for temporary residence during travel
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Xuanhua Hotel and bringing you a pleasant accommodation experience. We feel extremely honored to receive your affirmation. We will continue to work hard and use the most sincere and enthusiastic service to make every customer live comfortably, at ease and satisfied. The hotel is located in the prosperous area of ​​the city with convenient transportation. It is your first choice for shopping, visiting friends and business negotiations. We look forward to your visit again and wish you a happy life!
Shiwenzheng
Deluxe Standard Room
Stayed in Feb 2024
Family
65 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The location is very good. There is Xuanhua Museum right outside the door. There is no entrance fee for the museum. There is also a church here. I booked a room with breakfast. The breakfast was not very rich. There was only one meat dish and the rest were vegetarian dishes, but the taste was okay. I walked to the old restaurant for lunch and passed by the Nine Dragon Wall. The most different thing is that the hand-free disinfectant is free to try, see the last picture.
Original TextTranslated by Google
6/11
Response from Property: Dear distinguished guest, hello! Thank you for choosing Xuanhua Hotel and sharing the photos of your stay experience. We feel extremely honored to receive your affirmation. We will continue to work hard to provide the most sincere and enthusiastic service to make every customer live comfortably, at ease and satisfied. The hotel is located in the bustling area of ​​the city with convenient transportation. It is your first choice for shopping, visiting friends and business negotiations. We look forward to your visit again and wish you a happy life!
Williamyangds
Budget Standard Room (Building b)
Stayed in Feb 2024
Family
15 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Recommended hotels for self-driving. The location of the hotel is extremely advantageous. It is a state-owned hotel that should be of four-star standard. It has its own independent yard and parking lot. It is located in the core and prosperous area of ​​Xuanhua District, opposite the Catholic Church and Xuanhua Museum, and 50 minutes away from the Muslim Chaoyang Tower Hotel (Breakfast). Chinese food is available), Chaoyang Shopping Center and Commercial Pedestrian Street are 300 to 400 meters away, and 3 ancient city towers including the Drum Tower are within about 1 kilometer. We live in Building B, which should be an old building renovated. The room size is okay, the bedding, towels, and bath towels are all new. The shower has both fixed overhead shower heads and handheld shower heads. The texture of the body wash and shampoo is also very good. good. The hotel lobby is in Tower C, and the price of rooms in Tower C is higher. The service staff at the hotel were very kind and friendly, and the overall stay was great.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for choosing Xuanhua Hotel and bringing you a pleasant accommodation experience. We are extremely honored to receive your recognition. We will continue to work hard to provide every customer with the most sincere and enthusiastic service to make every customer feel comfortable and rest assured. Satisfactory stay. The hotel is located in the bustling area of ​​the city with convenient transportation. It is your first choice hotel for shopping, visiting friends, and business negotiations. We look forward to your visit again and wish you a happy life!
Guest User
Business Standard Room (Building C)
Stayed in Sep 2024
Business travelers
11 review
2.7/5
Posted on Oct 25, 2024
The staff service is okay. The hotel equipment is too old and worn out to be easy to use.
Original TextTranslated by Google
Response from Property: Dear guest, welcome to Xuanhua Hotel. Thank you for sharing your stay. If you have any questions about the room during your stay, please call the main service desk and we will solve it for you as soon as possible. We sincerely apologize for this imperfect experience. We will continue to work hard to ensure that you come as scheduled and return with satisfaction, and create the most cost-effective and warm hotel. We look forward to your visit again and wish you a happy life!
Guest User
Business Standard Room (Building C)
Stayed in Jul 2024
Family
3 review
2.5/5
Posted on Aug 26, 2024
It's too old. It has no advantages other than the strategic location. I don’t know how the internet celebrity’s braised pork became famous, and why they didn’t tell the truth.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay and feedback. We are sorry that your stay did not fully meet your expectations. Regarding every valuable comment you mentioned, we will share it with the hotel's management. We sincerely apologize that the braised pork you mentioned did not meet your taste. We are always pursuing to create a perfect stay experience for our guests. We believe that you will have a new experience when you stay next time. We sincerely invite you to come again.
Madingludegongbao
Business Standard Room (Building C)
Stayed in Jan 2024
Couples
47 review
5.0/5
Outstanding
Posted on Feb 16, 2024
It should be regarded as the best hotel in Xuanhua, with rooms of different standards in four buildings. The hotel is located near the core tourist shopping area, making it super convenient for travel, shopping and dining. Across the road are the Catholic Church and Xuanhua Museum. Two hundred meters to the east are the famous restaurants Deyue Tower and Chaoyang Tower. Another hundred meters away is the shopping pedestrian street Qingyuan Road, which connects three famous historical buildings from the north to the south. The visible area of ​​the room is very clean, the bed is comfortable and tidy, and the bathroom is separated into wet and dry areas, which is very comfortable. The buffet breakfast is 21 from 7 to 9 o'clock. The variety is not very rich but it is not bad.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Welcome to Xuanhua Hotel. Your satisfaction is our driving force. Thank you for your praise and sharing your stay experience. It is our service goal to provide every customer with the best quality accommodation environment and make them feel the warmth of home. The hotel is located in a central location and the surrounding area is very prosperous. It is your first choice for visiting relatives and friends, and for business negotiations. We look forward to seeing you again. Come and wish you a happy life!
flywithewind
Deluxe Standard Room
Stayed in Jul 2024
Travel with friends
17 review
3.1/5
Posted on Aug 16, 2024
advantage The location is good, you can reach everywhere in the ancient city on foot The room is newly decorated and relatively clean and tidy Own parking lot, convenient parking Friendly staff shortcoming There was a wedding the next morning. The front desk did not inform us when we checked in, nor did we arrange a room far away from the stairwell. Instead, we arranged it diagonally opposite the wedding room. The noise and noise in the stairwell started at five or six in the morning, which seriously affected our rest! ! ! I hope the hotel can strengthen training in the future, take the initiative to inform guests of relevant information and arrange rooms reasonably when encountering similar situations.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret that we did not bring you a pleasant stay experience. There are many guests in the summer, and the front desk did not consider it well when arranging rooms. We are very sorry that our service did not meet your expectations. We will strengthen the improvement of the hotel service quality. It is us who want you to come as scheduled and leave satisfied. The service purpose of the hotel. We look forward to your visit again and wish you a happy life!