Western Grand Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Zhangjiajie
Western Grand Hotel
North of Dayongqiao Park, Ziwu West Road, Yongding District, Zhangjiajie, Hunan, 427000, China
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Last booked 55 mins ago
Highlights
Free parking
Varied breakfast
Cozy rooms
Superb views
Lots to doAmenities
Sauna
Spa
Massage room
ParkingFree
24-hour front desk
Luggage storage
Billiards room
Table tennis room
All amenities
Property Description
Located in Yongding district, Zhangjiajie, the Best West Grand Hotel sits on the banks of the Lishui River and faces Dayongqiao Park. With the beautiful scenery of Tianmen Mountain, a 5A level scenic spot, nearby and the Tujia Folk Customs park on the other side of the river, guests will find plenty to see and do.
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9.3/10
Very GoodIn a word, very good, the environment and hygiene are very good.
All 3,048 reviews
Surroundings
Airport: Zhangjiajie Hehua Airport
(5.1 km)
Train: Zhangjiajie Railway Station
(5.3 km)
Train: Zhangjiajie West Station
(5.9 km)
Landmarks: Dayongqiao Park
(230m)
Landmarks: Zhangjiajie Museum
(530m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Superior Executive Suite Room
1 Queen bed
55.8m² | Floor: 25
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Family Suite
2 Queen bed
50-56m² | Floor: 25-26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Triple Room
3 Single bed
40m² | Floor: 5-24
Bay window
Free Wi-Fi
Air conditioning
Private bathroom
Minibar
Tea bags
Check Availability
7
Deluxe Executive Suite Room
1 Queen bed
114m² | Floor: 26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe River-view Queen Room
1 Queen bed
36m² | Floor: 5-24
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Deluxe City View Twin Room
2 Single bed
40m² | Floor: 5-24
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe Panoramic Queen Room
1 Queen bed
36.5m² | Floor: 5-24
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior 2-bed Room
2 Single bed
25m² | Floor: 5-24
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Superior Queen Room
1 Queen bed
23.6m² | Floor: 5-24
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Deluxe Family Friendly Room - With View
1 Single bed and 1 Double bed
40m² | Floor: 10-12
Bay window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Tianmen Mountain View King Room
1 Queen bed
25m² | Floor: 8-24
Bay window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Family Suite
1 Double bed and 2 Queen bed
108m² | Floor: 26
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Tianmen Mountain View Twin Room
2 Single bed
25m² | Floor: 1-10
Bay window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
River View Giant Screen Video Room (VIP Video Member + One-click Screen Projection)
1 Queen bed
36m² | Floor: 7-9
Has window
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
9.3/10
Very Good
3048 reviews
- Cleanliness9.3
- Amenities9.2
- Location9.3
- Service9.4
Average for similar properties in Zhangjiajie
Review summary
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Room Size and Cleanliness: Rooms are described as spacious, clean, and well-equipped, with notable views of Tianmen Mountain or city landscapes. Many users praised the comfort and hygiene standards.(based on 542 reviews)
Guest User
July 27, 2025
房間很大，離七十二奇樓很近
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Guest User
July 24, 2025
Superbe hôtel et petit déjeuner très complet.
ATTENTION : Le nom de cet hôtel pour l'application Didi est "Best Western" !
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Guest User
July 23, 2025
房間寬大，設施齊全，早餐豐富，服務到位。
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Guest User
July 23, 2025
The room is very big and clean. The bed is quite comfortable. The ceiling is grid-like, which is rare. It felt weird lying on the bed. My child and I didn't sleep well at night. We always felt something was wrong. We were scared. Maybe we were too tired from playing!
Original TextTranslation provided by Google
Guest User
July 20, 2025
I don't recommend this hotel; it was the worst hotel we stayed at during our trip. The hotel is old and needs a complete renovation. The breakfast is very poor and there's very little to choose from. When there are a lot of guests, there's not even fruit. The worst part is the cigarette smell throughout the hotel. Everything in the room reeks of cigarettes.
Guest User
July 19, 2025
房間服務較好。
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Anonymous User
July 16, 2025
交通便利 服務態度不錯 早餐挺好吃的
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Guest User
July 16, 2025
酒店乾淨，舒適，寬敞明亮，前台2個小妹妹服務態度也很好，感謝的話還是要説的，謝謝這幾天的熱情款待，陌生的城市因為有你們而感到親切！
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Services & Amenities
Most Popular Amenities
Sauna
Spa
Massage room
Parking
Free
24-hour front desk
Luggage storage
Billiards room
Table tennis room
Tea room
Cardroom
Restaurant
Priority airport drop-off
Additional charge
Taxi booking service
Conference room
Secretarial services
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Spa
Restaurant
Conference room
Restaurant
Restaurant
Cuisine: Chinese
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Valet parking
Transportation
Taxi booking service
Priority airport drop-off
Additional charge
Business Services
Multi-function room
Secretarial services
Multimedia display system
Conference room
Postal service
Fax/copying service
Wedding service
Front Desk Services
24-hour front desk
Lockers available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Tour and ticket booking service
Food & Drink
Lobby bar
Room service
Public Areas
Gift shop
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Elevator
Ventilation system
BBQ
No smoking in public areas
Smoking area
ATM
Health & Wellness
Billiards room
Table tennis room
Massage room
Sauna
Foot bath
Spa
Activities
Cardroom
Tea room
Cleaning Services
Laundry service (off-site)
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Facilities for Children
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:00-09:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.5m in height | CNY 28.00 (approx. PHP 227.00) per person |
Children over 1.5m in height | CNY 38.00 (approx. PHP 308.07) per person |
Adult | Buffet:CNY 38.00 (approx. PHP 308.07) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2013
- Renovated: 2017
- Number of Rooms: 317
Located in Yongding district, Zhangjiajie, the Best West Grand Hotel sits on the banks of the Lishui River and faces Dayongqiao Park. With the beautiful scenery of Tianmen Mountain, a 5A level scenic spot, nearby and the Tujia Folk Customs park on the other side of the river, guests will find plenty to see and do.
This Zhangjiajie hotel offers a number of free services and facilities including ticket reservation, parking, laundry and room service, multilingual staff, currency exchange, disabled access, free parking and Wi-Fi ensuring guests have a carefree and comfortable stay.
The on-site restaurant serves an assortment of delicacies for Chinese and Western palates, and a coffee shop serves an assortment of snacks and beverages.
The hotel's business center provides many services to meet guests’ needs. A concierge service, wedding service, dry cleaning, secretarial and translation services and a host of other services mean that guests are free to relax and allow the hotel to shoulder their burdens.
After a workout in the on-site bar, guests can head to the spa for a massage or sauna.
This Zhangjiajie hotel offers a number of free services and facilities including ticket reservation, parking, laundry and room service, multilingual staff, currency exchange, disabled access, free parking and Wi-Fi ensuring guests have a carefree and comfortable stay.
The on-site restaurant serves an assortment of delicacies for Chinese and Western palates, and a coffee shop serves an assortment of snacks and beverages.
The hotel's business center provides many services to meet guests’ needs. A concierge service, wedding service, dry cleaning, secretarial and translation services and a host of other services mean that guests are free to relax and allow the hotel to shoulder their burdens.
After a workout in the on-site bar, guests can head to the spa for a massage or sauna.