Country Garden Phoenix Suites Hotel
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1 room, 2 adults, 0 children
All properties in Zhangjiajie
Country Garden Phoenix Suites Hotel
No.14 of Premium Hotels in Zhangjiajie
Area A-C, Country Garden International Tourist Resort, Banping Village, Yongding District, Zhangjiajie, Hunan, 427000, China
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Last booked 4 hrs ago
Highlights
Delicious breakfast
Cozy rooms
Free parking
Ideal location
Pets welcomeShow more
Amenities
Hiking
Massage room
Executive lounge
GymFree
Private parkingFree
EV charging station
Priority airport pick-upFree
Car rentals
All amenities
Property Description
Hotel architecture combines eastern and western culture essence, the lobby with European construction style, circular dome hand-painted wallPainted the Sistine arcade, luxurious and elegant, noble style,highlight the noble qualities of the five-star.
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9.4/10
Wendy was very nice to us, and the place was very beautiful!
All 387 reviews
Surroundings
Airport: Zhangjiajie Hehua Airport
(21.5 km)
Train: Zhangjiajie West Station
(12.8 km)
Train: Zhangjiajie Railway Station
(21.7 km)
Landmarks: Zhangjiajie Country Garden International Tourism Resort
(<100m)
Landmarks: Zhangjiajie National Forest Park South Gate Qianli Hanshe
(4.2 km)
Landmarks: Tujia Brocade Cultural&Creative Park
(5.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Superior 2-bed Room
2 Double bed
50m² | Floor: 2-6
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Oxygen-Enriched Twin Room
2 Double bed
50-55m² | Floor: 1-13
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Family Suite
Bedroom 1:2 Double bed ● Bedroom 2:1 King bed
90-100m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Oxygen-Enriched Double Bed Room
1 King bed
50-55m² | Floor: 2-11
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Oxygen-Enriched Double Bed Suite
1 King bed
80-100m² | Floor: 2-10
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Deluxe Triple Room
3 Single bed
55-60m² | Floor: 1-10
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Royal Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
200m² | Floor: 9-10
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Panoramic Double Room (With Balcony)
1 King bed
55-60m² | Floor: 3-9
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Oxygen-Enriched Twin Suite
1 King bed and 1 Double bed
80-100m² | Floor: 2-8
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Panoramic Balcony Twin Room
2 Double bed
55-60m² | Floor: 2-11
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
620m² | Floor: 10
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.4/10
Outstanding
387 reviews
Verified Reviews- Cleanliness9.4
- Amenities9.2
- Location9.5
- Service9.5
Average for similar properties in Zhangjiajie
Guest User
September 11, 2025
和朋友一起出來玩，在店期間酒店服務非常棒，整體印象滿分。
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Guest User
September 5, 2025
酒店房間很大，工作人員服務很好，提供張家界旅遊攻略，服務超耐心，五星好評
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SALIM AL DARII
September 4, 2025
I recently stayed at Country Garden Hotel and it was truly a wonderful experience. The hotel, simply put, is absolutely beautiful, clean, and well-organized—highly recommended.
I would like to especially mention Wendy, who was extremely kind and helpful, making our stay even more pleasant and comfortable.
We definitely have a strong intention to book again in the near future and are looking forward to enjoying the hotel’s services once more.
Guest User
September 4, 2025
攜程五鑽酒店，值得推薦。定了親子房，入住酒店，就送了伴手禮，幫忙提送行李，給酒店小哥點贊。房間也非常大，乾淨，早餐也非常給力。就是離景區比較遠。
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Guest User
September 2, 2025
房間特別漂亮，寬敞大氣，客房服務員耐心有素質，因帶了一個小朋友，還多配送了1套小朋友的洗漱用品和拖鞋，前台辦理入住井井有條，本次入住體驗感很好！
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Guest User
August 30, 2025
Wendy was very nice to us, and the place was very beautiful!
Guest User
August 28, 2025
環境特別好，酒店很漂亮，游泳池的水被曬得像温泉，特別舒服，孩子玩的很開心，工作人員都很有禮貌。
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Guest User
August 28, 2025
房間非常乾淨舒適，下次還會再來
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Sumiaty
August 27, 2025
We booked room for 2nights, from our arrival until our last day, the service was excellent especially the manager Andy, who took care of our requests like booking for attractions and even lent me a power bank. And always ready when we need him. Such a lovely experience in this hotel. Highly recommended.
Services & Amenities
Most Popular Amenities
Hiking
Off-site
Massage room
Executive lounge
Gym
Free
Private parking
Free
EV charging station
Priority airport pick-up
Free
Car rentals
Library
Billiards room
Table tennis room
Cardroom
Additional charge
2 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Free
Conference room
Additional charge
Multi-function room
Business center
Secretarial services
Children's pool
Playground
Free
Kids' club
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Gym
Billiards room
Table tennis room
Cardroom
2 Restaurants
Cafe
Conference room
Multi-function room
Playground
Kids' club
2 Restaurants
凤仪轩中餐厅
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Dining options: Reservations available
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:00
布蓝卡西餐厅
Style: Buffet
Open for: Breakfast, Afternoon tea, Cocktails
Dining options: Reservations available
Business hours: [Mon - Sun] 06:00-10:00
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
No restrictions
Opening times
Business hours
Notice
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet parking
Free
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Priority airport pick-up
Free
Priority airport drop-off
Additional charge
Station pick-up service
Free
Business services
Multi-function room
Secretarial services
Multimedia display system
Coworking spaces
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Front desk services
24-hour front desk
Translation tools available
Lockers available
Concierge service
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Tour and ticket booking service
Languages spoken
English
Chinese (Mandarin)
Food & drink
Snack bar
Convenience store/kiosk
Cafe
Lobby bar
Halal meals provided
Room service
Public areas
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Elevator
Ventilation system
Vending machines
BBQ
Additional charge
Picnic area
No smoking in public areas
Outdoor furniture
Smoking area
Garden
Library
Health & wellness
Billiards room
Table tennis room
Gym
Free
Massage room
Mountain climbing
Off-site
Foot bath
Hiking
Off-site
Activities
Cardroom
Additional charge
Cleaning services
Clothes dryer
Clothes steamer
Laundry detergent
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Playground
Free
Kids' board games/puzzles
Kids' club
Children's pool
Accessibility
Handrails on stairs
Stair-free main entrance
Accessible rooms available
Safety & security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 12:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Extra crib: Free |
Children 2 years old and over | CNY 200.00 (approx. MXN$523.09) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.5m in height | CNY 45.00 (approx. MXN$117.7) per person |
Children over 1.5m in height | CNY 88.00 (approx. MXN$230.16) per person |
Adult | Buffet:CNY 88.00 (approx. MXN$230.16) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 300.00 (approx. MXN$784.63) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestFree
Types of pets allowed: dogs, cats, other pets (contact the property for details)
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2016
- Renovated: 2019
- Number of Rooms: 117
Phone:+86-744-8608888
Hotel architecture combines eastern and western culture essence, the lobby with European construction style, circular dome hand-painted wallPainted the Sistine arcade, luxurious and elegant, noble style,highlight the noble qualities of the five-star.
Frequently Asked Questions
What is the cancellation policy for Country Garden Phoenix Suites Hotel?
The cancellation policy for Country Garden Phoenix Suites Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Country Garden Phoenix Suites Hotel?
What are the check-in and check-out times at Country Garden Phoenix Suites Hotel?
Standard check-in time at Country Garden Phoenix Suites Hotel is 12:00 and check-out time is 12:00.What are the check-in and check-out times at Country Garden Phoenix Suites Hotel?
Does Country Garden Phoenix Suites Hotel provide breakfast?
Yes, Breakfast is offered at Country Garden Phoenix Suites Hotel. Breakfast option(s): Western, Chinese. Does Country Garden Phoenix Suites Hotel provide breakfast?
Can I bring my pet inside the Country Garden Phoenix Suites Hotel?
Pets are allowed on request at Country Garden Phoenix Suites Hotel. Charges may be applicable.Can I bring my pet inside the Country Garden Phoenix Suites Hotel?
Is there a restaurant at Country Garden Phoenix Suites Hotel?
Yes, Country Garden Phoenix Suites Hotel offers on-site dining. You can enjoy a variety of Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Country Garden Phoenix Suites Hotel?
How far is the Country Garden Phoenix Suites Hotel from the closest airport?
The closest airport is Zhangjiajie Hehua Airport, and it is about 28 mins from hotel by car (21.5 km).How far is the Country Garden Phoenix Suites Hotel from the closest airport?
Is airport shuttle service offered by Country Garden Phoenix Suites Hotel ?
Yes, at Country Garden Phoenix Suites Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Country Garden Phoenix Suites Hotel ?
About This Property
| Nearest Airport | Zhangjiajie Airport |
|---|---|
| Distance to Airport | 21.76KM |
| Nearest Train Station | Zhangjiajie West Station |
| Distance to Train Station | 12.78KM |
| Average Price From | MXN2495 |
| Hotel Star Rating | 5 |