Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)
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1 room, 2 adults, 0 children
All properties in Zhangjiajie

Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)

Opened in 2025
100 meters southeast of Guanliping Middle School, Airport Road, Nanzhuangping Sub-district, Yongding District, Zhangjiajie, Hunan Province, China, Yongding District, Zhangjiajie, Hunan, China
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hotel overview picture
Last booked 7 hrs ago
Highlights
Newly renovated
Free parking
Ideal location
Newly opened
Lots to do
Amenities
Hiking
Gym
Private parkingFree
Priority airport pick-up
24-hour front desk
Luggage storageFree
Library
Tea room
All amenities
Property Description
Where the clouds are deep, there is a fairyland. Xuyuan Hotel near Tianmen Mountain in Zhangjiajie. It is very close to the Tianmen Mountain Cableway Company. The drive only takes 3 to 4 minutes, and you can be embraced by the three thousand strange peaks. The 35 guest rooms, each with its own unique features, can all be controlled by the "xiaodu" smart voice system for curtains, window screens and TVS. The rooms are filled with harmonious light, creating a sense of "living in the mountains but not separated by the hustle and bustle of the world".When you climb to the rooftop of the hotel, you will realize that there is a whole new world. The winding corridor, with flowers and willows swaying, leads visitors to the fairyland in the clouds. The rippling blue waves reflect the image of the Heavenly Gate, as if it were a vast and illusory realm. Standing by the railing and looking into the distance, the Heavenly gate is wide open, and the misty mountains are shrouded in mist, just like a slowly unfolding painting. In the morning, one can swim bathed in the rosy glow of the dawn; in the evening, it is advisable to brew tea with the stars and the moon. The scenery varies with the four seasons, and so does the morning and evening.The butler treats guests as if they were old friends. All their needs and requests can be integrated into the poetic beauty of mountains and waters. The benevolent love mountains, and the wise love water. Xu Garden not only embodies the essence of mountains and waters but also offers the convenience of intelligence. It is truly a place suitable for both immortals and mortals.
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9.4/10
Outstanding
It was great experience; the hotel is close by many attractions ! We enjoyed the stay very much !
All 51 reviews
Surroundings
Airport: Zhangjiajie Hehua Airport
(3.5 km)
Train: Zhangjiajie Railway Station
(2.0 km)
Train: Zhangjiajie West Station
(8.9 km)
Landmarks: Dacheng Mountain Water · Wellness Center
(510m)
Landmarks: Four Seasons Water World
(550m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Huaping Yaoguang Courtyard Double Bed Room · Tub · Washing Machine · Xiaodu Smart Control
4

Huaping Yaoguang Courtyard Double Bed Room · Tub · Washing Machine · Xiaodu Smart Control

1 Queen bed
35-45m² | Floor: 4
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Twin Room With Distant Mountain View (Washing Machine, Spacious Area, Xiaodu Smart Control)
6

Twin Room With Distant Mountain View (Washing Machine, Spacious Area, Xiaodu Smart Control)

2 Double bed
30-45m² | Floor: 2-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Yinlu Songtao Double Bed Room · Xiaodu Smart Voice Control
5

Yinlu Songtao Double Bed Room · Xiaodu Smart Voice Control

1 Queen bed
28-38m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Qingluan Diecui Twin Room · Xiaodu Smart Voice Control
5

Qingluan Diecui Twin Room · Xiaodu Smart Voice Control

2 Double bed
28-38m² | Floor: 2-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
Check Availability
Zhiqu Tianlun Duplex Family Room · Xiaodu Smart Control
5

Zhiqu Tianlun Duplex Family Room · Xiaodu Smart Control

2 Queen bed
38-48m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Room Details
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Guest Reviews

9.4/10
Outstanding
51 reviews
Verified Reviews
  • Cleanliness9.4
  • Amenities9.3
  • Location9.4
  • Service9.4
Average for similar properties in Zhangjiajie
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
Service was perfect but we had some issues. Swimming pool is not available on July-August ‘25 and wit was important for us. Need to say that they tried to compensate and I really appreciate it. Not the cleanest hotel but good enough. If you don’t ask for it, they don’t clean the room every day and neither change towels. Another important thing is that in family rooms, air conditioning is just above kids bed; so not ideal at all. Again they were super nice.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 2, 2025
酒店離天門山索道很近很方便,家電很智能,房間很乾凈,早餐味道不錯,老闆親自送我們去高鐵站,服務非常到位,五星好評強烈推薦。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 25, 2025
房間入住很滿意,早餐好吃,服務熱情,幫忙拿行李,很貼心。推薦大家入住。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 25, 2025
環境:複式二樓裝修別緻 服務:免費接送機服務,太給力啦
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2025
Bon accueil du propriétaire et des réceptionnistes. Petit déjeuner correct et petites variations d’un jour à l’autre. Cuisinière sympa. Bon expresso. Emplacement pratique pour marcher 10 mn vers les câbles. Super roof top avec vue sur montagnes Tianmen. Chambre propre pas pratique pour parents ado car pas de porte de séparation avec la salle de bain et toilettes intelligents. Ménage aléatoire. Pas de vue sur Tianmen.
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
July 18, 2025
乾淨,簡約
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 18, 2025
It was great experience; the hotel is close by many attractions ! We enjoyed the stay very much !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 14, 2025
I was very angry and gave a bad review for the first time. This kind of service is not worthy of the price. First, the hygiene is not done well. There is a lot of dust and hair on the sheets. Second, there is nothing to eat for breakfast and it is too hot. The so-called reading area is also fake books. Really, this price and this kind of service is just a rip-off! It is not as good as more than 200 yuan. Bad review, bad review
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 13, 2025
It's not easy to find a suitable hotel when traveling with 2 children. This is a duplex room. Two adolescent children live on the second floor and parents live on the first floor, which protects privacy and feels safer than booking 2 rooms. The room is clean and tidy, the bathroom is very clean, and there is a flusher. The front desk receptionist is very considerate. We have two large luggages, which are not convenient to bring to Furong Town, so we leave them in the hotel. We came back to Furong Town to pick up the luggage the next day, and they helped us to eat at a nearby restaurant and the airport for free. 5-star praise
Original TextTranslation provided by Google

Services & Amenities

Gym
Tea room
Restaurant
Cafe
Karaoke
Conference room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 13:00
Check-out: Before 12:00

Front desk hours: 24/7

The host or staff will greet you upon arrival

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeWestern, Chinese, Asian
StyleA la carte, Buffet
Opening hours[Mon - Sun] 07:00-09:00 Open
AgeFee
Children 12 years old and under
Free
Children 13–17 years old
CNY 15.00 (approx. PHP 121.32) per person
Adult
Buffet:CNY 28.00 (approx. PHP 226.45) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2025
  • Number of Rooms: 35
Where the clouds are deep, there is a fairyland. Xuyuan Hotel near Tianmen Mountain in Zhangjiajie. It is very close to the Tianmen Mountain Cableway Company. The drive only takes 3 to 4 minutes, and you can be embraced by the three thousand strange peaks. The 35 guest rooms, each with its own unique features, can all be controlled by the "xiaodu" smart voice system for curtains, window screens and TVS. The rooms are filled with harmonious light, creating a sense of "living in the mountains but not separated by the hustle and bustle of the world".When you climb to the rooftop of the hotel, you will realize that there is a whole new world. The winding corridor, with flowers and willows swaying, leads visitors to the fairyland in the clouds. The rippling blue waves reflect the image of the Heavenly Gate, as if it were a vast and illusory realm. Standing by the railing and looking into the distance, the Heavenly gate is wide open, and the misty mountains are shrouded in mist, just like a slowly unfolding painting. In the morning, one can swim bathed in the rosy glow of the dawn; in the evening, it is advisable to brew tea with the stars and the moon. The scenery varies with the four seasons, and so does the morning and evening.The butler treats guests as if they were old friends. All their needs and requests can be integrated into the poetic beauty of mountains and waters. The benevolent love mountains, and the wise love water. Xu Garden not only embodies the essence of mountains and waters but also offers the convenience of intelligence. It is truly a place suitable for both immortals and mortals.

Frequently Asked Questions

What is the cancellation policy for Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)?

The cancellation policy for Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)?

Standard check-in time at Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) is 13:00 and check-out time is 12:00.

Does Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) provide breakfast?

Yes, Breakfast is offered at Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store). Breakfast option(s): Western, Chinese, Asian.

Can I bring my pet inside the Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)?

As much as we love pets, unfortunately, we are unable to accommodate them in Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store).

How far is the Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) from the closest airport?

The closest airport is Zhangjiajie Hehua Airport, and it is about 9 mins from hotel by car (3.5 km).

Is airport shuttle service offered by Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) ?

Yes, at Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store), an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportZhangjiajie Airport
Distance to Airport3.45KM
Nearest Train StationZhangjiajie Railway Station
Distance to Train Station2.05KM
Average Price FromPHP6383
Hotel Star Rating4