Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)
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1 room, 2 adults, 0 children
All properties in Zhangjiajie
Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)
Opened in 2025
100 meters southeast of Guanliping Middle School, Airport Road, Nanzhuangping Sub-district, Yongding District, Zhangjiajie, Hunan Province, China, Yongding District, Zhangjiajie, Hunan, China
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Last booked 7 hrs ago












Amenities
Hiking
Gym
Private parkingFree
Priority airport pick-up
24-hour front desk
Luggage storageFree
Library
Tea room
All amenities
Property Description
Where the clouds are deep, there is a fairyland. Xuyuan Hotel near Tianmen Mountain in Zhangjiajie. It is very close to the Tianmen Mountain Cableway Company. The drive only takes 3 to 4 minutes, and you can be embraced by the three thousand strange peaks. The 35 guest rooms, each with its own unique features, can all be controlled by the "xiaodu" smart voice system for curtains, window screens and TVS. The rooms are filled with harmonious light, creating a sense of "living in the mountains but not separated by the hustle and bustle of the world".When you climb to the rooftop of the hotel, you will realize that there is a whole new world. The winding corridor, with flowers and willows swaying, leads visitors to the fairyland in the clouds. The rippling blue waves reflect the image of the Heavenly Gate, as if it were a vast and illusory realm. Standing by the railing and looking into the distance, the Heavenly gate is wide open, and the misty mountains are shrouded in mist, just like a slowly unfolding painting. In the morning, one can swim bathed in the rosy glow of the dawn; in the evening, it is advisable to brew tea with the stars and the moon. The scenery varies with the four seasons, and so does the morning and evening.The butler treats guests as if they were old friends. All their needs and requests can be integrated into the poetic beauty of mountains and waters. The benevolent love mountains, and the wise love water. Xu Garden not only embodies the essence of mountains and waters but also offers the convenience of intelligence. It is truly a place suitable for both immortals and mortals.
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9.4/10
It was great experience; the hotel is close by many attractions ! We enjoyed the stay very much !
All 51 reviews
Surroundings
Airport: Zhangjiajie Hehua Airport
(3.5 km)
Train: Zhangjiajie Railway Station
(2.0 km)
Train: Zhangjiajie West Station
(8.9 km)
Landmarks: Dacheng Mountain Water · Wellness Center
(510m)
Landmarks: Four Seasons Water World
(550m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

4
Huaping Yaoguang Courtyard Double Bed Room · Tub · Washing Machine · Xiaodu Smart Control
1 Queen bed
35-45m² | Floor: 4
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability

6
Twin Room With Distant Mountain View (Washing Machine, Spacious Area, Xiaodu Smart Control)
2 Double bed
30-45m² | Floor: 2-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability

5
Yinlu Songtao Double Bed Room · Xiaodu Smart Voice Control
1 Queen bed
28-38m² | Floor: 1-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability

5
Qingluan Diecui Twin Room · Xiaodu Smart Voice Control
2 Double bed
28-38m² | Floor: 2-3
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability

5
Zhiqu Tianlun Duplex Family Room · Xiaodu Smart Control
2 Queen bed
38-48m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Outstanding
51 reviews

- Cleanliness9.4
- Amenities9.3
- Location9.4
- Service9.4
Average for similar properties in Zhangjiajie

Guest User
August 2, 2025
Service was perfect but we had some issues. Swimming pool is not available on July-August ‘25 and wit was important for us. Need to say that they tried to compensate and I really appreciate it. Not the cleanest hotel but good enough. If you don’t ask for it, they don’t clean the room every day and neither change towels. Another important thing is that in family rooms, air conditioning is just above kids bed; so not ideal at all. Again they were super nice.

Guest User
August 2, 2025
酒店離天門山索道很近很方便,家電很智能,房間很乾凈,早餐味道不錯,老闆親自送我們去高鐵站,服務非常到位,五星好評強烈推薦。
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Guest User
July 25, 2025
房間入住很滿意,早餐好吃,服務熱情,幫忙拿行李,很貼心。推薦大家入住。
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Guest User
July 25, 2025
環境:複式二樓裝修別緻
服務:免費接送機服務,太給力啦
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Guest User
July 23, 2025
Bon accueil du propriétaire et des réceptionnistes. Petit déjeuner correct et petites variations d’un jour à l’autre. Cuisinière sympa. Bon expresso. Emplacement pratique pour marcher 10 mn vers les câbles. Super roof top avec vue sur montagnes Tianmen. Chambre propre pas pratique pour parents ado car pas de porte de séparation avec la salle de bain et toilettes intelligents. Ménage aléatoire. Pas de vue sur Tianmen.
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Anonymous User
July 18, 2025
乾淨,簡約
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Guest User
July 18, 2025
It was great experience; the hotel is close by many attractions ! We enjoyed the stay very much !

Guest User
July 14, 2025
I was very angry and gave a bad review for the first time. This kind of service is not worthy of the price. First, the hygiene is not done well. There is a lot of dust and hair on the sheets. Second, there is nothing to eat for breakfast and it is too hot. The so-called reading area is also fake books. Really, this price and this kind of service is just a rip-off! It is not as good as more than 200 yuan. Bad review, bad review
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Guest User
July 13, 2025
It's not easy to find a suitable hotel when traveling with 2 children. This is a duplex room. Two adolescent children live on the second floor and parents live on the first floor, which protects privacy and feels safer than booking 2 rooms. The room is clean and tidy, the bathroom is very clean, and there is a flusher. The front desk receptionist is very considerate. We have two large luggages, which are not convenient to bring to Furong Town, so we leave them in the hotel. We came back to Furong Town to pick up the luggage the next day, and they helped us to eat at a nearby restaurant and the airport for free. 5-star praise
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Services & Amenities
Most Popular Amenities
Hiking
Off-site
Gym
Private parking
Free
Priority airport pick-up
24-hour front desk
Luggage storage
Free
Library
Tea room
Cardroom
Free
Restaurant
Cafe
Karaoke
Additional charge
Priority airport drop-off
Additional charge
Taxi booking service
Car rentals
Station pick-up service
Free
Currency exchange
Conference room
Additional charge
Business center
Secretarial services
Children's pool
Playground
Free
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Free

Gym

Tea room

Restaurant

Cafe

Karaoke

Conference room

Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Priority airport pick-up
Priority airport drop-off
Additional charge
Station pick-up service
Free
Front Desk Services
24-hour front desk
Translation tools available
Lockers available
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Luggage storage
Free
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
Chinese (Mandarin)
Food & Drink
Cafe
Lobby bar
Room service
Health & Wellness
Gym
Hiking
Off-site
Activities
Karaoke
Additional charge
Cardroom
Free
Eco tours
Off-site
Home theater
Tea room
Planting and picking fruit and vegetables
Fishing
Off-site
Public Areas
PA and sound system
Executive floor
Non-smoking floor
Elevator
Shared kitchen
Additional charge
No smoking in public areas
Outdoor furniture
Smoking area
Garden
Library
Cleaning Services
Laundry service (off-site)
Laundry detergent
Laundry room
Free
Facilities for Children
Children's bathrobes
Children's slippers
Children's toothbrushes
Playground
Free
Children's pool
Business Services
Secretarial services
Multimedia display system
Coworking spaces
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Free
Accessibility
Handrails on stairs
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 13:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern, Chinese, Asian
StyleA la carte, Buffet
Opening hours[Mon - Sun] 07:00-09:00 Open
Age | Fee |
---|---|
Children 12 years old and under | Free |
Children 13–17 years old | CNY 15.00 (approx. PHP 121.32) per person |
Adult | Buffet:CNY 28.00 (approx. PHP 226.45) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2025
- Number of Rooms: 35
Where the clouds are deep, there is a fairyland. Xuyuan Hotel near Tianmen Mountain in Zhangjiajie. It is very close to the Tianmen Mountain Cableway Company. The drive only takes 3 to 4 minutes, and you can be embraced by the three thousand strange peaks. The 35 guest rooms, each with its own unique features, can all be controlled by the "xiaodu" smart voice system for curtains, window screens and TVS. The rooms are filled with harmonious light, creating a sense of "living in the mountains but not separated by the hustle and bustle of the world".When you climb to the rooftop of the hotel, you will realize that there is a whole new world. The winding corridor, with flowers and willows swaying, leads visitors to the fairyland in the clouds. The rippling blue waves reflect the image of the Heavenly Gate, as if it were a vast and illusory realm. Standing by the railing and looking into the distance, the Heavenly gate is wide open, and the misty mountains are shrouded in mist, just like a slowly unfolding painting. In the morning, one can swim bathed in the rosy glow of the dawn; in the evening, it is advisable to brew tea with the stars and the moon. The scenery varies with the four seasons, and so does the morning and evening.The butler treats guests as if they were old friends. All their needs and requests can be integrated into the poetic beauty of mountains and waters. The benevolent love mountains, and the wise love water. Xu Garden not only embodies the essence of mountains and waters but also offers the convenience of intelligence. It is truly a place suitable for both immortals and mortals.
Frequently Asked Questions
What is the cancellation policy for Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)?
The cancellation policy for Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) varies depending on the type of room and booking conditions.What is the cancellation policy for Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)?
What are the check-in and check-out times at Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)?
Standard check-in time at Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) is 13:00 and check-out time is 12:00.What are the check-in and check-out times at Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)?
Does Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) provide breakfast?
Yes, Breakfast is offered at Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store). Breakfast option(s): Western, Chinese, Asian. Does Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) provide breakfast?
Can I bring my pet inside the Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)?
As much as we love pets, unfortunately, we are unable to accommodate them in Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store).Can I bring my pet inside the Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store)?
How far is the Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) from the closest airport?
The closest airport is Zhangjiajie Hehua Airport, and it is about 9 mins from hotel by car (3.5 km).How far is the Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) from the closest airport?
Is airport shuttle service offered by Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) ?
Yes, at Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store), an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Zhangjiajie Xuyuan Hotel (Tianmen Mountain Forest Park Store) ?
About This Property
Nearest Airport | Zhangjiajie Airport |
---|---|
Distance to Airport | 3.45KM |
Nearest Train Station | Zhangjiajie Railway Station |
Distance to Train Station | 2.05KM |
Average Price From | PHP6383 |
Hotel Star Rating | 4 |