Name: Zhangjiajie Four Seasons Lai · Riverside Resort Hotel (Baofeng Lake Scenic Area)
Address: Wulingyuan District, Zhangjiajie, Hunan, China, Mainland, China
Rating: 4.8

Linda Sendjaja

Xipan Mountain-View Double Bed Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Chaise Lounge

Stayed in 2024年12月

Couples

4 review

5.0/5

Outstanding

Posted on 2024年12月10日

We stayed for 2 nights and our room was upgraded. It is very pleasant to stay there. They always greet us warmly. We booked our ticket to national forest with lower price and help us for itinerary inside the forest. The itinerary was perfect. We enjoy very much. Without the itinerary, of course we will lost. We also booked ticket for romance show from the hotel. In the lobby, they have snacks and hot tea. Mineral water also provided full.

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Saf727

Xipan Superior Double Bed Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Tub

Stayed in 2024年12月

Couples

3 review

4.2/5

Very Good

Posted on 2024年12月5日

Travel dates: Nov last week Weather: Cold and foggy The hotel is located close to national park with free shuttle. Ms.Lily was fantastic host and helped us all through our 3 days. Whether it's bookings or food, she made sure our trip went smoothly The hotel was good and value for money. Laundry room, pool and gym available. 15min walk to market.

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Guest User

Xipan Superior Double Bed Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Tub

Stayed in 2024年11月

Couples

2 review

4.5/5

Great

Posted on 2024年12月3日

Great, quiet location being only 10min away from the forest by drive. Room was clean and staff was very attentive. Free breakfast downstairs as well, though it is only open from 6-9AM.

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Srini.mys

Xipan Superior Twin Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Chaise Lounge

Stayed in 2024年11月

Family

2 review

5.0/5

Outstanding

Posted on 2024年12月4日

Room was very clean and spacious. They were kind to accommodate our kids request and gave room upgrade as well. Very nice location and near to Baofeng Lake.

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Explorer ●○●

Xipan Superior Double Bed Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Tub

Stayed in 2024年11月

Couples

5 review

4.2/5

Very Good

Posted on 2024年11月28日

The staff is very helpful in guiding you through the map of the Zhangjiajie national forest Park and the Grand canyon. They provide free drop-off and pick up to the east gate of the Zhangjiajie national forest park. The rooms are spacious and modern. Recommend if you are looking for a stress-free trip to the Zhangjiajie national forest park.

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Nyan Soe

Xipan Superior Double Bed Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Tub

Stayed in 2024年11月

Travel with friends

7 review

5.0/5

Outstanding

Posted on 2024年11月25日

Perfect 10/10 stay - nice quiet location, great hotel amenities and extremely helpful and lovely staff.

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Lok Fai Joyce

Xipan Superior Double Bed Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Tub

Stayed in 2024年11月

Travel with friends

2 review

5.0/5

Outstanding

Posted on 2024年11月16日

Hotel staff are friendly and helpful . Hotel is new and clean. Hotel room is big and very comfortable . Highly recommend

6/7

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Guest User

Xipan Superior Double Bed Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Tub

Stayed in 2024年10月

Family

10 review

4.7/5

Amazing

Posted on 2024年11月13日

Located just beside 宝峰湖. Got discounted entrance tickets. Staffs were extremely helpful and patience with explanation of ticket, routes, discounts etc. We were extremely tired and lazy to go out for meals, staff help us order food delivery. This was extremely helpful for foreigners that do not have local no. we really appreciate. Hot food delivered to our rooms while we can enjoy the spacious room and comfortable bed. Free shuttle service to East gate makes visiting 张家界森林公园 even more convenient

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Anonymous User

Tiantian Mimi Tranquil Comfortable Sleep Family Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Chaise Lounge

Stayed in 2024年10月

Family

15 review

5.0/5

Outstanding

Posted on 2024年11月7日

New hotel that is clean and rooms are spacious. Offers free pick up and shuttle to “east” gate area. Also can help to buy the attraction tickets. Friendly reception. Helped to receive taobao parcels on behalf as well. Not related to hotel: For free and easy family will highly reco go to east gate at 7am as 9plus onwards the q were horrendous throughout the day.

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Guest User

Xipan Mountain-View Double Bed Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Chaise Lounge

Stayed in 2024年11月

Couples

14 review

5.0/5

Outstanding

Posted on 2024年11月29日

Same review as the latest one from Thailand. (Same group booked separate room)

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

king of travels

Xipan Superior Twin Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Chaise Lounge

Stayed in 2024年10月

Travel with friends

188 review

5.0/5

Outstanding

Posted on 2024年10月10日

One of the best hotel ib town.. I really love it Very freindly staff.. Very nice room Very nice location.. Perfect

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Guest User

Xipan Superior Twin Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Chaise Lounge

Stayed in 2024年9月

Solo travelers

6 review

5.0/5

Outstanding

Posted on 2024年9月23日

Great hotel with very friendly & helpful staff. They offer a free shuttle service to the east gate of Zhangjiajie national park. The rooms are very modern and have smart technology, also they will place a little basket with local fruits in your room every day. If you need anything from the hotel and are not able to speak Chinese, just write them via WeChat- they will help you!

Response from Property: ❤️Near the entrance of the sign gate scenic spot❤️Afternoon tea with a view at the poolside bar☕️❤️🆓Free minibar🧃drinks❤️Customized travel guide❤️Booking tickets🎫Discount❤️Infinity pool check-in🏊Dear Four Seasons family: Thank you for staying at Four Seasons• Xipan Resort Hotel, the hotel is located near the entrance of the Wulingyuan Sign Gate of the National Forest Park, a few minutes' drive away. There is a particularly beautiful small stream at the entrance of the hotel. There is also an infinity pool where Internet celebrities can take photos and check in. Special restaurants and dining discounts are available nearby. It is a few minutes drive from Wulingyuan Bus Station and 5 minutes drive from Charming Xiangxi Theater. There are also night markets, banks, pharmacies, supermarkets, specialty shops, clothing stores, barber shops, etc. nearby. It is very convenient to travel. The butler 🉑️ can book discount tickets on your behalf 🎫 We provide audio and text tour guides so that your family can travel in scenic spots without worries. Choose Sijilai Xipan Resort Hotel to let your family have happy and beautiful memories in Zhangjiajie. We welcome you to stay and experience it again if you have the opportunity. Special thanks🙏

leejamie

Xipan Superior Double Bed Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Tub

Stayed in 2024年9月

Travel with friends

3 review

4.7/5

Amazing

Posted on 2024年10月1日

Room was great! It was modern and big with all the amenities that a 5 star hotel have. Would really love to compliment about the the great service that the staff offered. We went there with not a clear itinerary in mind they were very knowledgeable and could provide us with a better itinerary that could cater to our needs. Every staff there were extremely helpful and friendly. I could not recommend this hotel enough and will definitely stay in this place if i am in zhangjiajie again. A big thank you to all the staff there for making our stay so memorable and pleasant. A downside will be that this hotel is located away from the city area however, if you are looking to relax and wind down aaway from the hustling and bustling city life. I would say definitely go for this hotel! My only minor feedback was that the hotel breakfast could offer scramble eggs as well instead of just sunny side ups.

Response from Property: Dear Sijilai family: Thank you for your visit. We sincerely hope you have a pleasant trip at Sijilai. We have been working hard for this. One comment after another of recognition and support is our simple Satisfied and touched, grateful. With your support and love along the way, we will do better and better, continue to uphold high quality standards, and insist on providing the best service and the most comfortable stay experience for our VIP guests. Once again Thank you for coming and we sincerely look forward to your choosing and staying at Sijilai Hotel next time💗

Enric Khan

Tranquil Forest Modern Wabi-Sabi Double Bed Room With Automatic Curtains, Mini Fridge, Chaise Lounge, And Tatami Tea Area

Stayed in 2024年9月

Family

2 review

4.2/5

Very Good

Posted on 2024年9月21日

Location/ 酒店位置；☞ 85％ Depends on the traffic 10-15mins from the east gate & 20-30 mins（￥40） from south gate .Food shops are along the road to the hotel but the road is a steady slop isn't flat. Taxis are rear but the view around is perfect.到景区东门10-15分钟，到南门20-30分钟（￥40自费）楼下路边有吃饭的一些小饭店但走路不平，一直是个上坡。有好多洗脚的。便利店也有。出租几乎没有,得打滴滴。环境倒是特别好。两边都是山，安静，干净 Room房间； Clean卫生 ☞ 90% Bathroom洗手间 ☞ 100% A/C 空调 ☞ 100% Net网速 ☞ 100% Breakfast早餐 ☞ 90% Service 服务 ☞ 95％ (good room services with free fruits delivery & tea) Disappointments遗憾； There's a kind of irritating smell in the hallways & rooms. No free drinks were there in the fridge which were free.走廊和房间里有一种味道不知道是哪来的但确实不香。本来冰箱里应该有免费的饮料，住3天了但一直没放。

6/9

Response from Property: Hotel reply content: ❤️Near the landmark gate scenic area entrance❤️Poolside bar viewing afternoon tea☕️❤️🆓Free mini bar🧃drinks❤️Travel guide customization❤️Ticket booking🎫Discount❤️Infinity pool check-in🏊Dear Four Seasons family: Thank you for staying at Four Seasons • Streamside Resort Hotel. The hotel is near the landmark gate entrance of Wulingyuan National Forest Park, a few minutes drive🉑️ away. There is a very beautiful stream at the entrance of the hotel, and there is also🈶️infinity pool for Internet celebrities to take photos and check in, and the surrounding🈶️ Special dining, dining 🉑️ discounts, a few minutes drive from Wulingyuan Bus Station, 5 minutes drive from Charming Xiangxi Theater, nearby there are night markets, banks 🏦 drug stores, supermarkets, specialty stores, clothing stores, barber shops, etc., travel is very convenient, housekeeper 🉑️ book discounted tickets 🎫 provide voice and text guides, so that family travel in the scenic area without worry, choose Four Seasons Riverside Resort Hotel, let your family have a happy and beautiful memory in Zhangjiajie, have the opportunity to welcome you to stay again to experience, special thanks 🙏

Guest User

Xipan Mountain-View Double Bed Room With Mini Fridge, Automatic Curtains, Smart Toilet, And Chaise Lounge

Stayed in 2024年12月

Solo travelers

1 review

3.5/5

Posted on 2024年12月13日

Overall it was okay. Cons: Heavy smell of smoke in the hallways, not a great breakfast because things aren’t labeled, the WiFi in the room barely works, and they have 3 washers but only 1 dryer that takes 2+hrs to dry a half load of laundry. Pros: Location is pretty decent, rooms are super clean and don’t smell of smoke, but by far the best part is the front desk who was super helpful in assisting me set up my stops at the various parks, and order food locally.

Response from Property: Dear Four Seasons family hello: Thank you for your patronage, we sincerely hope you have a happy journey in the four seasons, we have been working tirelessly for this, one after another recognition and support comments, is our simple satisfaction and moved, grateful, along the way with your support and love, we will do better and better, will continue to uphold high quality standards, We will continue to provide our guests with the best quality service and the most comfortable stay experience. Thank you again for your visit. We sincerely look forward to your next stay at 💗

Zhangjiajie Four Seasons Lai · Riverside Resort Hotel (Baofeng Lake Scenic Area) Reviews

Zhangjiajie Four Seasons Lai · Riverside Resort Hotel (Baofeng Lake Scenic Area)

Zhangjiajie Four Seasons Lai · Riverside Resort Hotel (Baofeng Lake Scenic Area) Guest Reviews

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