Trip.com Group Country Retreats (Zhang Jiajie Manson Joint Resort）

This is my first time to comment. Normally, I would not comment and would default to a positive comment. But this time it was different. 1. Overall 2 points (actually 3 points, no merits or demerits, but at this price, merits are assumed 😂) 2. It's not a resort, it's a farm. The farm may be big, but the space for activities is very small, really small, and it's boring at night. The special hotels I stayed in before would arrange some activities at night. 3. In fact, I think it would be best if the hotel could arrange a car for the passengers to travel, otherwise it would be too difficult to get a taxi. It would cost 20 yuan to get a taxi to the South Gate, and it was a "stinky car"; of course, the hotel can pick up and drop off at the Central Gate 4. The accommodation feels like an ordinary hotel, the room is small, the ceiling is low, and the maximum cost is 800, including the scenic area. 5. The service staff are polite, but still have a sense of introversion. They need to be more enthusiastic. 6. The farm doesn't consider customers very much. You have to ask for some things yourself. For example, there is a pick-up service, but no drop-off service. In the end, it should be the store manager who helped to send us to the high-speed rail station. 7. No, no, this is really the worst hotel I've ever stayed in at this price. I'm a little angry. I still give it 1 point. The store manager asked before if the accommodation was okay? The store manager seemed nice, so I agreed with him, but it really didn't work, and it was even a bit shocking 🤦

The hotel is newly opened, so the facilities are very new. Each room has a terrace and a bathtub. However, according to the hotel introduction, there are various flower fields in the hotel. But when we arrived on April 16-19, there was no flower. I don't know if the flowering period has passed or the flower fields are being renovated. The hotel is located on the hillside near Wuling District. It takes 20 minutes to drive to the East Gate. The hotel service is very thoughtful. Before checking in, the service staff will tell you what to pay attention to on WeChat. There are not many types of breakfast. The hotel coffee is good. I will come again next time if I have the chance.

It has just opened, the team is very attentive, Doudou housekeeper is great and explains the hotel and Zhangjiajie route very carefully, and also gives us beer, super mellow fresh beer, coffee, and catch fish.

It snowed a little when I arrived on the first day, which was a pleasant surprise. The hotel environment is very beautiful, but as a resort hotel, it needs to be improved. The breakfast is very simple and does not match the price (but the coffee is delicious). The room facilities are OK (there is a Dyson hair dryer), but not user-friendly, there is no luggage rack, the lighting is not easy to adjust locally, there are not enough shelves and plugs, and there are no hooks in the bathroom. The housekeeper's service is very good, and most of the high scores this time are based on his service. The location is close to the middle door, and the other doors are far away and need to be opened by yourself. There is nothing around, and the hotel's own catering is expensive.

We booked two rooms and stayed for two nights. Overall, it was pretty good. From the initial butler meeting to the final check-out, the hotel environment is nice and quiet. It is very convenient to go to Zhongmen and there is a car to pick up. The hotel dinner is good. We ate there for two consecutive nights. I will continue to consider staying here in the future. Some details need to be improved: the water for bathing is hot and cold, which will cause cold in winter. It needs to be improved. Some places are under repair or renovation. I hope there will be a sign. My son slipped and fell on his face in there. Fortunately, it was not a big problem. No TV in the room

The hotel is very close to Zhangjiajie National Forest Park. The room is very nice and quiet. The housekeeper is very considerate and has been helping us with the travel guide since we were picked up at the station. I will stay here again next time I have the chance to come to Zhangjiajie.