Country Garden Phoenix Hotel
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1 room, 2 adults, 0 children
All properties in Zhangjiajie
Country Garden Phoenix Hotel
No.1 of Gourmet Hotels in Zhangjiajie
NO.1 Bigui Garden Banping village, Shati township, Yongding District, Zhangjiajie, Hunan, 427000, China
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Last booked 1 hr ago
Highlights
Delicious breakfast
Superb views
Free parking
Lots to do
Pets welcomeAmenities
Outdoor swimming poolFree
Indoor swimming poolFree
Hiking
Massage room
Executive lounge
GymFree
Private parkingFree
EV charging station
All amenities
Property Description
Hotel architecture combines eastern and western culture essence, the
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9.2/10
Clean, tidy and beautiful hotel
All 1,871 reviews
Surroundings
Airport: Zhangjiajie Hehua Airport
(21.5 km)
Train: Zhangjiajie West Station
(12.8 km)
Train: Zhangjiajie Railway Station
(21.7 km)
Landmarks: Zhangjiajie Country Garden International Tourism Resort
(<100m)
Landmarks: Zhangjiajie Longcheng Live Ammunition Outdoor Shooting Range
(2.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Forest Suite - With View (2 Beds)
1 Double bed and 1 King bed
70-90m² | Floor: 2-8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Presidential Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
620m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Room (2 Beds) (Terrace)
2 Double bed
45-50m² | Floor: 2-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Cute Family Room
1 Double bed and 1 Queen bed
55-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Deluxe Room (Double Bed) (Terrace)
1 King bed
40-50m² | Floor: 2-11
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Comfy Family Room
3 Single bed
55-60m² | Floor: 1-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
8
Family Suite
2 Double bed and 1 King bed
80-90m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Royal Suite
Bedroom 1:1 King bed ● Bedroom 2:1 King bed
150m² | Floor: 9-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Forest Suite - With View
1 King bed
70-90m² | Floor: 2-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior 2-bed Room
2 Double bed
40-50m² | Floor: 2-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Forest Room - With View (Double Bed) (Balcony)
1 King bed
55-65m² | Floor: 3-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
9.2/10
Very Good
1,871 reviews
Verified Reviews- Cleanliness9.3
- Amenities9.1
- Location9.3
- Service9.3
Average for similar properties in Zhangjiajie
zhouyiyi0628
August 2, 2025
房間很大，喜歡泳池
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Guest User
August 1, 2025
Very nice hotel, the air is particularly good, the front desk staff are enthusiastic, and the travel routes they shared are very practical. I will choose this hotel again next time. It's great
Original TextTranslation provided by Google
Guest User
July 31, 2025
The hotel environment is very beautiful, it is very convenient to get a taxi, the room is relatively clean and the air conditioning works well. It is very comfortable to swim at night because there are not many people. The housekeeper's guide is very detailed and the recommended restaurant is also very delicious.
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Guest User
July 31, 2025
Before we checked in, the housekeeper contacted us in advance and informed us of the precautions and check-in requirements. The service was very enthusiastic, the room was clean and tidy, and it made us feel thoughtful from check-in to check-out. I highly recommend it! !
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Guest User
July 31, 2025
I booked a double room and didn't expect to be upgraded. I was so lucky. The housekeeper contacted me in advance. If needed, they could arrange a pick-up at the station. The meals and tours were well arranged. I didn't have any troubles with the unplanned trip. So I must give a good review to support it.
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Guest User
July 31, 2025
隨機挑選沒踩雷，太棒了服務設備都沒得説，彌補了位置的缺陷，但問題不大，大小朋友都很滿意，
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Guest User
July 31, 2025
旅行最後一天訂了他們家，還不錯，前台辦入住的妹子很熱情，還幫忙預約了第二天的送站，晚上去了泳池，室外的也挺好。早上睡到自然醒，休息的很好
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Dongdongzizi
July 31, 2025
環境不錯，有游泳池，停車也很方便，管家有問必答，比較負責，門衞熱情，給主送開門，拿行李，大堂氣派，早餐需要提高，目前品質一般，讓人提不起食慾。
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Yindanqing1122
July 31, 2025
房間寬敞，佈局合理，乾淨衞生，帶的小陽台每天早上都可以看到美美的景色，推薦！
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Free
Indoor swimming pool
Free
Hiking
Off-site
Massage room
Executive lounge
Gym
Free
Private parking
Free
EV charging station
Priority airport pick-up
Free
Car rentals
Library
Billiards room
Table tennis room
Cardroom
Additional charge
2 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Free
Conference room
Additional charge
Multi-function room
Business center
Secretarial services
Children's pool
Playground
Free
Kids' club
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Laundry room
Additional charge
Outdoor swimming pool
Indoor swimming pool
Gym
Billiards room
Table tennis room
Cardroom
2 Restaurants
Cafe
Conference room
Multi-function room
Playground
Kids' club
2 Restaurants
碧桂园布兰卡西餐厅
Business hours: [Mon - Sun] 06:00-02:00 the next day
张家界碧桂园凤凰酒店·凤凰轩中餐厅
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:00
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Outdoor swimming poolFree
Pool with view
Towels
Pool umbrellas
Pool toys
No restrictions
Opening times
Business hours
Notice
Indoor swimming poolFree
Pool with view
Towels
Pool toys
Pool lounge
No restrictions
Opening times
Business hours
Notice
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Valet parking
Free
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Priority airport pick-up
Free
Priority airport drop-off
Additional charge
Station pick-up service
Free
Front Desk Services
24-hour front desk
Translation tools available
Lockers available
Concierge service
VIP check-in service
Electronic ID reader for check-in
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Tour and ticket booking service
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Snack bar
Convenience store/kiosk
Cafe
Lobby bar
Halal meals provided
Room service
Health & Wellness
Billiards room
Table tennis room
Gym
Free
Massage room
Mountain climbing
Off-site
Foot bath
Hiking
Off-site
Activities
Cardroom
Additional charge
Fishing
Off-site
Public Areas
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Elevator
Ventilation system
Vending machines
BBQ
Additional charge
No smoking in public areas
Picnic area
Outdoor furniture
Garden
Smoking area
Library
Cleaning Services
Clothes dryer
Clothes steamer
Laundry detergent
Laundry room
Additional charge
Dry cleaning
Additional charge
Ironing service
Free
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toys
Children's toothbrushes
Playground
Free
Kids' board games/puzzles
Kids' club
Children's pool
Business Services
Multi-function room
Secretarial services
Multimedia display system
Coworking spaces
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Accessibility
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 12:00
Front desk hours: 24/7
The host or staff will greet you upon arrival
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Extra crib: Free |
Children 2 years old and over | CNY 200.00 (approx. PHP 1,617.47) per person per night |
Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.5m in height | CNY 45.00 (approx. PHP 363.94) per person |
Children over 1.5m in height | CNY 88.00 (approx. PHP 711.69) per person |
Adult | Buffet:CNY 88.00 (approx. PHP 711.69) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of CNY 300.00 (approx. PHP 2,426.21) is charged.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestFree
Types of pets allowed: dogs, cats, other pets (contact the property for details)
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2015
- Renovated: 2019
- Number of Rooms: 1026
Hotel architecture combines eastern and western culture essence, the
lobby with European construction style, circular dome hand-painted wallPainted the Sistine arcade, luxurious and elegant, noble style, highlight the noble qualities of the five-star
lobby with European construction style, circular dome hand-painted wallPainted the Sistine arcade, luxurious and elegant, noble style, highlight the noble qualities of the five-star
Frequently Asked Questions
What is the cancellation policy for Country Garden Phoenix Hotel?
The cancellation policy for Country Garden Phoenix Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Country Garden Phoenix Hotel?
What are the check-in and check-out times at Country Garden Phoenix Hotel?
Standard check-in time at Country Garden Phoenix Hotel is 12:00 and check-out time is 12:00.What are the check-in and check-out times at Country Garden Phoenix Hotel?
Does Country Garden Phoenix Hotel provide breakfast?
Yes, Breakfast is offered at Country Garden Phoenix Hotel. Breakfast option(s): Western, Chinese. Does Country Garden Phoenix Hotel provide breakfast?
Can I bring my pet inside the Country Garden Phoenix Hotel?
Pets are allowed on request at Country Garden Phoenix Hotel. Charges may be applicable.Can I bring my pet inside the Country Garden Phoenix Hotel?
Is there a restaurant at Country Garden Phoenix Hotel?
Yes, Country Garden Phoenix Hotel offers on-site dining. You can enjoy a variety of Chinese, Cantonese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Country Garden Phoenix Hotel?
How far is the Country Garden Phoenix Hotel from the closest airport?
The closest airport is Zhangjiajie Hehua Airport, and it is about 29 mins from hotel by car (21.5 km).How far is the Country Garden Phoenix Hotel from the closest airport?
Is airport shuttle service offered by Country Garden Phoenix Hotel ?
Yes, at Country Garden Phoenix Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Country Garden Phoenix Hotel ?
About This Property
| Nearest Airport | Zhangjiajie Airport |
|---|---|
| Distance to Airport | 22.14KM |
| Nearest Train Station | Zhangjiajie West Station |
| Distance to Train Station | 12.81KM |
| Average Price From | PHP10728 |
| Hotel Star Rating | 5 |