Vantu·ANNICA Tourism Resort (Zhangjiajie National Forest Park)

Staff: they all were very friendly and helpful. They seem to make long hours. They were always there at breakfast (at 07.30h) and were still there after dinner (at 21h). Our host spoke decent English but not good enough to fully help us. Luckily, we used a translator to communicate back and forth which worked great. 5 stars for the staff!! Facility: didn't live up to our expectations. We had the basic room which was weirdly structured and didn't look as good as on the photos. We then got an upgrade, thanks to the staff, to a much nicer room. But even here the upkeep and quality was nothing close to what you expect from a 5 star hotel (or for the money you pay for a room). Examples: parts of the wall were painted in a different color, the door to the balcony had a small hole where insects could creep into, the matrass lay on the ground. The walls are very thin, so you hear lots of noise from outside. Breakfast was fairly basic. Decent enough to fill your stomach but not much too it. Location: super close to one of the entrances (a 4 min walk). From there shuttles are going to another location in the park. This worked very well. The village itself was (obviously) small and calm. There was a good coffee spot on walking distance (might not look like much but had great coffee). The scenery in and around the village is great. Beautiful mountains, some 'farm land' and seeing locals go about there business was nice. Conclusion: a bit disappointed on the quality for value ratio. Hopefully the staff doesn't get 'punished' for this review as this was definitely not their fault. They did everything to make it a pleasant stay for us

Big thanks to Fan for all her help with planning etc! very nice hotel in an amazing environment