Zetland Hotels with Wifi

Spent 5 nights in this hotel during NYE to New Year. Location is close to train station, just 2 min walk from Green Square train station, from which you can access to city conveniently. There's a McDonald's right next door, so you can get food even during public holidays. There is Woolworths supermarket right across the street and a couple of restaurants, mostly Asian cuisines. Room was quiet and clean and the facilities (air conditioning with heat and cold functions, microwave oven, expresso machine, washer and dryer) are good quality items and easy to use. The sleeping duck mattress was comfy, and pillows are just normal soft and firm pillows; however I wish the hotel can provide mattress topper because I prefer firm mattresses. Even though I brought my own contour pillow with me, I still got headache with neck pain for the last 3 days of stay due to mattress. Also there was a sudden emergency evacuation alarm on the morning of 30th Dec. and all hotel guests were asked to evacuate immediately. The alarm occurred 2 times that morning and I woke up suddenly so I couldn't sleep well that day. Overall this hotel is good for stay and I wish to return to this hotel again if they provide firm mattresses or mattress toppers next time.

Booked 10 nights for a business trip. Suite is huge and equipped with sufficient amenities for long stays (e.g., kitchen, gym). However, service can be improved. My room phone didn’t work since the first day. Reception came up and said it has to be fixed by the service provider. When asked when it’ll be fixed, the staff said he’s unsure as he has to wait for the service provider to update him. One day, my duvet sheets came off and made me noticed that the duvet was stained. I was grossed out by it so requested for a change, twice. They mentioned that housekeeping missed my request the first time, but after the second notification, they apparently still missed it. Till the last day, the duvet was still unchanged. Hairdryer was really old which emitted a strange whirring motor sound when I used it, but it was still usable. On the second last night, smoke started emitting from the hairdryer. This, the staff manage to rectify the next day…. Overall stay was ok, but service could really be improved.