Hotels near Sunnegga, Zermatt

Great hotel Don’t expect luxury but given the price point you know this already The rooms are small but functional with everything you need for your stay including a great coffee machine that’s topped up daily. Breakfast is well beyond what I was expecting and had cereals, meats, yoghurts, breads, cheeses, sausages, eggs and probably much more! Plus more really good coffee! Located 5 minutes walk to Bayard ski rental, and an additional 1 minute to the Gornergrat railway taking you up onto the slopes From the hotel, you can be on the train in under 10 minutes. Staff are really helpful and allowed us to keep our bags there on the last day even though we’d checked out. There’s a quick lift to all floors. I would highly recommend the hotel if your plans are to ski all day, go out on an evening and use it as a place to sleep. Would certainly return

I was charged for an additional 288 Swiss FR for “additional guest”. when I checked out. only because I did not put My Son’s name when I did the booking, but I booked a twin room and my son naturally stay with me. not to mention he’s my 13 year old son. they can charge me for additional breakfast. That’s totally OK. but additional person for twin room?really? And Main thing I was not told I will be charged when I checked in. That is not fair I will reflect this to Swiss tourism office. Btw. The staff are 100% good. Very friendly but I am sickened by the strange policy.

We stayed here in late May of 2024. It's a great location, just a block off the main street and a short walk from the train station. When we arrived, there was a sign on the door instructing us to check in at the Continental Hotel, a couple of doors down. Due to it being off season (even though in late May, Zermatt is packed with visitors), the front desk at the Alphubel was totally shut down. Not a huge deal, but when you need something from the front desk (couldn't get the phone in the room to work at all) and it's raining out, it's kind of annoying. The rooms are comfortable enough. Everything is pretty dated, looks like it's right out of the 1970s. The bathroom is tiny and the shower looks to be about 3 x 3 feet! None of this was an issue for us. The problem was that the wifi in the room was pretty much nonfunctional, about as fast as dial-up if you are lucky enough to connect at all. Wifi was very important to me on this trip so I went next door to the front desk to talk about it. The lack of wifi seemed to be news to them. I asked if anyone had ever complained about it in the past and they said no, which I find very hard to believe. They said I could always come to the lobby and use the wifi there. Not very practical at 11 pm when you're in your PJs. They need to upgrade their wifi if they are going to advertise as having internet service, especially at Swiss prices!

My wife have grown quite fond of mountaintop lodgings for our ski holidays and they don’t come much more emblematic than 3100 Kulmhotel Gornergrat. Perched atop a peak facing the iconic Matterhorn, it exemplifies the panoramic views and towering location that we adore. Make no mistake, despite my issues raised below, this is a truly magical property. But it isn’t cheap and it comes with a number of limitations that you should be aware of marooned in the middle of nowhere. • COMFORTABLE ROOMS WITH STUNNING VIEWS – Especially the Matterhorn view rooms where the image of this iconic promontory fills your window. • NICELY PRESENTED FOOD – Not quite gourmet, but a clever effort to dress it up with alluring ingredients and garnishes. But the food is tasty and the portions are ample. HINT - GETTING THERE IS VERY COMPLICATED – Do not just put the hotel in your satnav as it will not be able to help you and you will hit lot of problems. Here is a step-by-step guide to getting there: • AVOID THE CAR-TRAIN: The satnavs will give you the fastest route that takes you on a route where you load your car onto a train to be transported through a shortcut tunnel, BUT that train runs very irregularly. So you end of up waiting an hour for a train that saves you 30 minutes of driving time. • GO TO TASCH, SWITZERLAND: Tasch is where you park your car. In fact, I think that the town’s sole purpose in life is to be a giant parking lot for Zermatt. You see Zermatt itself is CAR FREE. So you have to park in Tasch and take a 12 minute shuttle train into Zermatt. I recommend the underground parking lot just to the left of the train station (facing it) which had reasonable prices (12 euros/day), plenty of spaces, but most importantly was the shortest walk to the station (very important when lugging luggage full of ski equipment). • RENT SKI GEAR AT BAYARD – Unlike most ski resorts, the ski rental shops are not obvious. We had to ask to find one. Several people recommended Bayard and they gave us great service. Most importantly, they are on the block adjacent to the train station again minimizing lugging distance. LIMITATIONS - It is a stunning, bucket-list worthy property, but its pricey rack-rates also command a bit of discernment… • OBSERVATORY NOT AVAILABLE – When you read about the place, one of the first things that gets mentioned is its observatory heritage which includes still operational telescopes available for public use. HOWEVER, the observatory is run by a separate company and viewings are only available by prior and separate arrangements. This situation could be better communicated and coordinated. • LOUNGE NOT AVAILABLE – Unfortunately, the hotel doesn’t yet have a common area lounge where you can relax and have drink. You can go down to the dining room and sit at one of the tables with the view of the Matterhorn, but nothing more comfortable. So it is either a table or your room. They are in the process of remodeling the facility and h

I had been to Zermatt more than 25 times before discovering this gem. All I can say is ”better late than never.” Situated at the foot of the majestic Matterhorn, Hotel Schwarzee offers the ability to set off at sunrise and be the first skier on the slopes in the morning. The views are astounding, and the meals absolutely delicious. And- incredibly affordable when staying in the dorm. This place is probably the closest place to heaven you can get while still alive. Great service, amazing views.

A very disappointing trip. We paid just short of a fortune for the trip and the four rooms but it was not worth the money for many reasons - the facilities, the staff were rude (apart from a lovely man called Fabio), the food, the service, the awful hotel set up. A terrible part was once past 7pm they charge 10 euros per person to take people into town which is a 2 minute max journey down a very steep dangerous hill to walk with no pavement! They will come back on this message and no doubt say 'yes, but it is complimentary service during the day'.. yes, but that is the bare minimum for the price people pay. It is an additional 15 euros if you'd like anything delivered to the room - which is astonishing and something I have never ever seen in a hotel around the world. A request for milk to be delivered for a cup of tea nearly cost me 20 euros with the additional charge. The spa - be warned again, you only get 1 hour in the spa a day per person. Therefore, if you are not a big skier you will be stung by this. The receptionist's are so rude. On arrival you are requested to put down a card for the deposit which is completely normal. On day 2 of our trip we requested to swap cards and the first one be refunded. 6 working days later, we are still waiting on the first card to be refunded - they completely ignore me and batted me off when I said we were still waiting. I have sent a strongly worded email now back in the UK but no response. They are currently holding £3,732.28 worth of deposits from us - even though they said the money should 100% be back with us by Monday 6th January - it is now Wednesday 8th January. One of our party broke their leg on NYE, after calling and calling the hotel to come collect us from town, they never sent someone down and left us stranded to find a way back up the hill. The only saving grace for this trip was a driver called Fabio who gave the injured party member his number and took him where needed, whenever he needed - a life saver. There is a lot more I could comment on but I hope that gives an honest flavour for the hotel, staff and service.

Thanks to the staff for upgrading the room for us, we can enjoy the beautiful view of Matterhorn from the terrace, which is very happy. The room is spacious, has a self-service dining area, and is fully equipped with stoves and cooking utensils. It is very suitable for skiers. The bathroom is very clean, there is a bathtub for soaking, and there is also a public swimming pool and spa. It's a pity that I didn't check-in earlier. I must come earlier next time to enjoy it. The location is excellent, only 4 minutes away from the train station, and it's easy to walk with your suitcase. It is walking distance from Gornergrat and Sunnegga stations, and there is a bus stop at the door to the Metterhorn Glacier Paradise cable car station. Breakfast is very rich and delicious. This stay is really worth the money👍🏼

A pleasant and clean room. Suggestive and comfortable outdoor pool. nice game room. Tasteful restaurant both for dinner and breakfast. To return safely

The hotel is not average, the hygiene, environment, facilities and services are all good. The hotel is located on a mountain and has a good view of the air. The service was impeccable. We drove there by ourselves and gave the car keys to the waiter. Our luggage was delivered directly to the room. The car was parked for us and the hotel kept the keys for us. The front desk of the hotel helped upgrade the room, and the bathroom in the room has a steam room. The breakfast in the hotel is also quite good. I’ll come back next time if I have the chance.

The hotel is fine. Warm and big. The hotel has a swimming pool and a sauna. Very delicious lunch at the restaurant. The staff is very polite. I would like to thank Élise, Elena and Or, the reception girls. Are mega-nice. They helped me solve all the problems. We had a very large room with a wonderful view and a large terrace. The room has a kettle, tea and coffee. Bathrobes and slippers. I am very satisfied with my vacation. I hope to return to this hotel soon. Thanks to all the staff.