Resort Hotel Alex Zermatt
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1 night
1 room, 2 adults, 0 children
All properties in Zermatt

Resort Hotel Alex Zermatt

No.12 of 4-Star Select Hotels in Zermatt
Bodmenstrasse 12, Zermatt, Canton of Valais, 3920, Switzerland
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hotel overview picture
Highlights
Ideal location
Delicious breakfast
Lots to do
Amenities
Golf course
Sunbathing area
Indoor swimming pool
Skiing
Hiking
Sauna
Spa
Massage room
All amenities
Property Description
With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
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8.7/10
Very Good
wonderful hotel with elegance decoration! Will come again with my family
All 59 reviews
Surroundings
Train: Zermatt Railway Station
(180m)
Train: Matterhorn Gotthard Bahn
(210m)
Landmarks: Zermatt Tourismus
(<100m)
Landmarks: Summit Ski & Snowboard School
(<100m)
Landmarks: FlyZermatt Paragliding
(110m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Deluxe Double Room
3

Deluxe Double Room

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Wardrobe
Room Details
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Classic Double Room
4

Classic Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Deluxe Suite
8

Deluxe Suite

Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
TV
Private toilet
Room Details
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Classic Single Room
5

Classic Single Room

1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Private toilet
Conditioner
Room Details
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Standard Budget Room
4

Standard Budget Room

2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Wardrobe
Daily housekeeping
Slippers
Room Details
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Superior Double Room
3

Superior Double Room

1 Queen bed
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Private toilet
Conditioner
Room Details
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Classic Double or Twin Room
6

Classic Double or Twin Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Wardrobe
Daily housekeeping
Connecting rooms
Room Details
Check Availability
Classic Junior Suite
7

Classic Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Private toilet
Conditioner
Room Details
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Guest Reviews

8.7/10
Very Good
59 reviews
Verified Reviews
  • Cleanliness8.8
  • Amenities8.6
  • Location8.9
  • Service8.7
Average for similar properties in Zermatt
Most Mentioned
C‍a‍r‍r‍i‍e‍r‍S‍h‍e‍r‍r‍y
July 3, 2025
wonderful hotel with elegance decoration! Will come again with my family
X‍u‍y‍u‍l‍i‍n
February 5, 2025
I spent over 3,000 yuan to book a 23-square-meter superior room, but was given an 8-square-meter room that was said to be the last one. This is typical false advertising. What's worse is that I twisted my ankle while skiing and was arranged to live in a loft that requires walking up a lot of stairs. They said that the waiter could help with the luggage, but I still had to climb up by myself. This is so inhumane. I asked Ctrip's housekeeper to intervene, and Ctrip also said that it was a third-party platform.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 23, 2024
It is very convenient to stay at the train station. The room is small and a bit old.
Original TextTranslation provided by Google
ま‍じ‍ま‍や
May 8, 2024
I was very satisfied with the lovely room. The receptionist was kind and allowed me to check in early. It was close to the station, and the room had a bathtub and a terrace, making it a very comfortable space. I would definitely like to use it again.
Original TextTranslation provided by Google
X‍u‍e‍l‍a‍n‍g‍s‍h‍a‍n‍j‍u‍k‍e
May 8, 2024
The hotel is retro and the bar is very nice! It's very close to the train station, just a five-minute walk. The front desk service is OK, not bad. The facilities are a bit old, but well maintained and clean. I slept very comfortably! The view outside the window is OK.
Original TextTranslation provided by Google
A‍n‍d‍r‍e
February 23, 2024
Close to the train station. Although I got an upgrade to a double room, it was small (the table in front of the bed takes a lot of space). The bathroom was big and clean but outdated. The balcony was nice but not really needed in winter. Everyone can enter the ski room and the individual locker cannot be locked. Perfect for thieves.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 3, 2024
We had a great time at this resort. If you are going up the mountain the train and the bus is very close. The staff was helpful and friendly. The food was fantastic! I would defentenly go back!
C‍h‍i‍n‍g‍w‍w
June 29, 2023
Near the train station, the environment is beautiful
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 30, 2025
Probably the best place to stay away from home. Cozy rooms, great accommodations and great staff to deal with. Right in the center of Zermatt, next to the station and Main Street, nothing to pass and everything in hands reach. Thank you big time.

Services & Amenities

Indoor swimming pool
Spa
Gym
Bar
Billiards room
Restaurant
Conference room
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Indoor swimming pool
Parking
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 06:30–11:00

Front desk hours: [Mon-Sun]07:00–23:00

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 1961
  • Renovated: 2021
  • Number of Rooms: 85
With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.

Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Frequently Asked Questions

What is the cancellation policy for Resort Hotel Alex Zermatt?

The cancellation policy for Resort Hotel Alex Zermatt varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Resort Hotel Alex Zermatt?

Standard check-in time at Resort Hotel Alex Zermatt is 15:00 and check-out time is 11:00.

What amenities and services are available at Resort Hotel Alex Zermatt ?

Resort Hotel Alex Zermatt offer top amenities and services include Shuttle service.

Can I bring my pet inside the Resort Hotel Alex Zermatt?

As much as we love pets, unfortunately, we are unable to accommodate them in Resort Hotel Alex Zermatt.

About This Property

Nearest Train StationZermatt Railway Station
Distance to Train Station0.18KM
Average Price FromPHP36378
Hotel Star Rating4