Hotel Ambassador Zermatt
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1 night
1 room, 2 adults, 0 children
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Hotel Ambassador Zermatt
No.2 of 4-Star Select Hotels in Zermatt
Spissstrasse 10, Zermatt, Canton of Valais, 3920, Switzerland
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Last booked 15 hrs ago











Amenities
Indoor swimming pool
Skiing
Hiking
Sauna
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
When you stay at Hotel Ambassador Zermatt in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
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8.9/10
I will choose here next time
All 136 reviews
Surroundings
Train: Zermatt Railway Station
(200m)
Train: Matterhorn Gotthard Bahn
(230m)
Landmarks: Camping Zermatt
(120m)
Landmarks: FlyZermatt Paragliding
(180m)
Landmarks: Summit Ski & Snowboard School
(190m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

8
2 Room Suite in Family Room
Bedroom 1:2 Single bed ● Bedroom 2:2 Single bed
Non-smoking
Minibar
TV
Wardrobe
Blackout curtains
Check Availability

9
1 Bed Room Suite In Suite
Bedroom 1:2 Single bed ● Living Room:1 Sofa bed
Non-smoking
Minibar
TV
Wardrobe
Blackout curtains
Check Availability

8
Standard Double or Twin Room
1 Double bed or 2 Single bed
Non-smoking
Minibar
TV
Wardrobe
Blackout curtains
Check Availability

9
Double Room, Mountain View (Matterhorn)
2 Single bed
Non-smoking
Private bathroom
Minibar
Toothbrushes
Private toilet
Check Availability
Guest Reviews
8.9/10
Very Good
136 reviews

- Cleanliness9.0
- Amenities8.5
- Location9.1
- Service9.1
Average for similar properties in Zermatt

AI Summary
Conveniently located near the train station, the hotel provides easy access to transportation and amenities. Guests appreciate the spacious, well-presented rooms with great views, along with the attentive and friendly staff.

Anonymous User
August 1, 2025
酒店位置非常方便,就在Zermatt站3分鐘路程,距離上山的車站也是數分鐘路程。房間乾淨整潔,有露台,可以看到馬特雄峰!
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Nicha Lin
July 10, 2025
The staffs are very good. It's very close to the train station. It's convenient because you don't have to carry your bags far.
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Guest User
July 6, 2025
除了早餐過於簡單之外,房間安排也不理想(靠在道路邊上的一樓)。下次不會再作為入住的首選了。總之,名不符實。
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Guest User
June 26, 2025
The hotel itself is good. The family room is comfortable, 2 separate bedrooms and a hall. But the breakfast is modest for a 4-star hotel. And at 09:00 they can't stand yogurts and croissants.
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Guest User
June 14, 2025
好山好水好風景、酒店不錯
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Donald
June 4, 2025
We had a truly unforgettable stay at this PERFECT Located Zermatt hotel—an ideal getaway for couples seeking romance and relaxation. From the moment we arrived, the staff made us feel welcome with warm hospitality and personalized service. The room was cozy but dated, with breathtaking views of the Matterhorn right from our balcony—absolutely magical at sunrise and sunset.
Its location was perfect—just a short walk to the village center and lifts, yet quiet enough for peaceful evenings. We left feeling refreshed, reconnected, and already planning our return. Highly recommend this hotel for couples seeking charm, comfort, and stunning alpine beauty.
Psst: Minus the opposite land area with constant noise in the morning due from construction, it will be better.

Chiao
May 17, 2025
The hotel was in 5 minutes walking from Zermatt train station and it offered free shuttle for check in and out as there was a steep path to the hotel entrance, not good to walk with luggages. I booked 2 bedrooms family suite but only with one bathroom which was the downside. However, the total space of 60 meter sq with a decent living room and a small balcony facing Matterhorn were a plus to the overall stay. There were some minor defects and the staff fixed efficiently. They had an indoor pool, a jacuzzi and a sauna room. I had to mention that the jacuzzi was of high standard and you must go after a day of hiking. So bring your swimming suit. However, please note that in there culture, no clothes are allowed to enter the sauna room and it is in mixed genders. The breakfast buffet was lack of choices. But I had to specially name Mr Fernando, he always welcome us with very good coffee and of course his warm greetings in the morning.
Suggestion to the hotel:
1. Stated clearly the number of bathroom/ toilet in the booking details regarding my booking is a 2 bedrooms suite.
2. More choices for breakfast, my family stays 4 nights there. Everyday, the menu is same.
3. The pool was closed at 8pm, will be better if it closes at 9pm as it was rather rush for the guests to use after dinner.
Overall, I recommend this hotel to family. I will come back again.

Guest User
May 3, 2025
The location is very good. You can see it when you come out of the train station. It takes about 3 minutes to walk. The supermarket is just opposite. It is also very convenient to go to the viewpoint. It takes 7-8 minutes to walk. The facilities, rooms and environment are all OK. The front desk is very enthusiastic and the communication is very pleasant.
The scenery is also good, but when we stayed there, the hotel opposite was under renovation, which affected it a little.
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Skiing
Hiking
Sauna
24-hour front desk
Luggage storage
Bar
Restaurant
Currency exchange
Wake-up call
Wi-Fi in public areas
Free

Indoor swimming pool

Bar

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Parking
Parking
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Portuguese
Spanish
German
Italian
French
Food & Drink
Snack bar
Bar
Room service
Health & Wellness
Sauna
Parasailing
Off-site
Mountain biking
Off-site
Ski equipment rental
Ski lessons
Off-site
Ski passes
Ski gear storage
Hiking
Skiing
Public Areas
Elevator
No smoking in public areas
Garden
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Business Services
Fax/copying service
Additional charge
Safety & Security
First aid room
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 00:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1978
- Number of Rooms: 84
When you stay at Hotel Ambassador Zermatt in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Tour Monte Rosa. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy fondue at Restaurant Tapas & Wine, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 84 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy fondue at Restaurant Tapas & Wine, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a business center, express check-in, and express check-out.
Make yourself at home in one of the 84 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Hotel Ambassador Zermatt?
The cancellation policy for Hotel Ambassador Zermatt varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel Ambassador Zermatt?
What are the check-in and check-out times at Hotel Ambassador Zermatt?
Standard check-in time at Hotel Ambassador Zermatt is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Hotel Ambassador Zermatt?
Can I bring my pet inside the Hotel Ambassador Zermatt?
Pets are allowed on request at Hotel Ambassador Zermatt. Charges may be applicable.Can I bring my pet inside the Hotel Ambassador Zermatt?
About This Property
Nearest Train Station | Zermatt Railway Station |
---|---|
Distance to Train Station | 0.2KM |
Average Price From | PHP27801 |
Hotel Star Rating | 4 |