Alpen Resort & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Zermatt
Alpen Resort & Spa
No.1 of 4-star Select Hotels in Zermatt
Spissstrasse 52, Zermatt, Canton of Valais, 3920, Switzerland
Show on Map
When you stay at Alpen Resort & Spa Zermatt in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and 4 minutes by foot from Tour Monte Rosa. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt Visitor Center and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.Show More
We Price Match
Last booked 11 hrs ago
Highlights
Ideal location
Varied breakfast
Sparkling clean
Cozy rooms
Lots to doShow More
Amenities
Children's pool
Playground
Indoor swimming pool
Outdoor swimming pool
Tennis court
Spa
Wi-Fi in public areasFree
Gym
All Amenities
Property Description
When you stay at Alpen Resort & Spa Zermatt in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and 4 minutes by foot from Tour Monte Rosa. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt Visitor Center and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
Show More
4.8/5
AmazingThe mountain view room is very beautiful, facing the Matterhorn
All 40 Reviews
Surroundings
Train: Matterhorn Gotthard Bahn
(420m)
Train: Zermatt Railway Station
(530m)
Landmarks: Camping Zermatt
(110m)
Landmarks: Zermatt Matterhorn Viewpoint
(360m)
Landmarks: FlyZermatt Paragliding
(370m)
Landmarks: Summit Ski & Snowboard School
(390m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
8
One-Bedroom Family Room
Bedroom 1:1 Single bed ● Bedroom 2:2 Single bed
Non-smoking
Private bathroom
Minibar
TV
Cable channels
Check Availability
6
Two-Bedroom Family Suite Garden View
Bedroom 1:2 Single bed ● Bedroom 2:2 Single bed
Non-smoking
Private bathroom
Minibar
TV
Cable channels
Check Availability
8
Single Room
1 Single bed
Has window
Non-smoking
Private bathroom
Minibar
Electric fan
Toothbrushes
Check Availability
10
Panoramic Quadruple Room, Mountain View
4 Single bed
Non-smoking
Private bathroom
Minibar
TV
Cable channels
Check Availability
10
Double Room 2 Single bed
2 Single bed
Has window
Non-smoking
Private bathroom
Minibar
TV
Cable channels
Check Availability
10
Panoramic Twin Room, Mountain View, Mountainside
2 Single bed
Non-smoking
Private bathroom
Minibar
TV
Cable channels
Check Availability
Hide Room Types
Guest Reviews
4.8/5
Amazing
40 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.7
- Location4.8
- Service4.7
Average for similar properties in Zermatt
AI Summary
The hotel provides top-notch facilities for relaxation and recreation, along with convenient location and exceptional service. Guests appreciate the clean, spacious rooms and delicious breakfast, offering a warm Swiss experience.
CCP9109
January 15, 2025
It was a relatively temporary itinerary, but the experience exceeded expectations!
The hotel provides pick-up and drop-off from the train station (you need to notify the arrival in advance), it takes about 2-3 minutes (only 7-10 minutes to walk), the location is really great.
The balcony of the room is also incredibly beautiful, and you can see the mountain view when you open the window. The room is large and the configuration in the room is also very good (remember to get your toothbrush from the front desk). There is also a spa, sauna, etc. downstairs, as well as a restaurant.
The breakfast is also very rich and tastes good!
The staff are very welcoming and patient.
Highly recommended! High cost performance
Original TextTranslation provided by Google
Guest User
January 11, 2025
The room is big, but the shower head is broken and water splashes out from the side. The hair dryer was also broken. The overall environment of the hotel was good, but the facilities in the room were not good.
Original TextTranslation provided by Google
Guest User
December 9, 2024
The hotel is a resort. When we checked in, we were upgraded to a large family suite for 4 people. Although we didn't need extra beds and bathrooms, we felt the sincerity of the hotel. Afternoon tea can be enjoyed in the lobby as soon as we check in, and SPA can be enjoyed in the evening. We visited the SPA venue, which is probably one of the few places for leisure and relaxation in Zermatt. So although the price is high, it is also a good match.
Original TextTranslation provided by Google
Guest User
December 9, 2024
Great resort hotel! You can directly see the peak from the balcony, the room is large and spacious, and the breakfast is rich!
Original TextTranslation provided by Google
EChoi
December 6, 2024
 The location is very convenient. It takes 5 minutes from the station to the hotel. The hotel has been decorated in the traditional European log cabin style. Very Christmassy. The hotel staff are attentive, friendly and considerate. The room is well-equipped, clean and tidy, with a mountain view. Especially recommend their outdoor spa. 
Original TextTranslation provided by Google
Buchizicai
December 6, 2024
The mountain view room is very beautiful, facing the Matterhorn
Original TextTranslation provided by Google
Youxia68
November 27, 2024
Advantages: 1/ Convenient location, about 500 meters away from the train station, the hotel also provides free shuttle service. 2/ The balcony of the room can see the Matterhorn, the view is good.
Disadvantages: 1/ The cleaning is average. I stayed for two nights in total. After my reminder, the waiter helped me change the towel (but the dirty towel was not taken away. What if I stayed for a few more nights)
2/ The hotel arranged the room with problems (I can't say they are unfriendly to us). The room rate for the view room I booked is nearly 3,000 yuan per day. The hotel has several buildings, and they arranged a room for me that was under maintenance. The door of the room is facing the stairs, and there is an unpleasant smell of paint when the door is opened. I have submitted a complaint to Ctrip, asking the platform to strengthen the evaluation of overseas suppliers and overseas hotels.
Original TextTranslation provided by Google
DRRRRYH
November 8, 2024
Facilities: Full of design ~ Breakfast is also rich!
Environment: The swimming pool and open-air spa are so comfortable~~
Service: The front desk lady is very enthusiastic and upgraded to a room with a balcony on the top floor. You can see the Matterhorn in the morning in the room! It's beautiful! You can be sent to the station when you check out👍
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Children's pool
Playground
Indoor swimming pool
Outdoor swimming pool
Tennis court
Spa
Wi-Fi in public areas
Free
Gym
Luggage storage
Hiking
Sauna
Wake-up call
Bar
Table tennis room
Billiards room
Restaurant
Skiing
Currency exchange
Indoor swimming pool
Outdoor swimming pool
Spa
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Transportation
Shuttle service
Free
Front Desk Services
Luggage storage
Safe at front desk
Wake-up call
Tour and ticket booking service
Concierge service
Currency exchange
Front desk (limited hours)
Languages Spoken
French
German
Food & Drink
Bar
Room service
Public Areas
Garden
No smoking in public areas
Elevator
Smoking area
Health & Wellness
Tennis court
Turkish bath (Hammam)
Spa
Gym
Hiking
Sauna
Ski lessons
Off-site
Rock climbing
Off-site
Ski gear storage
Mountain biking
Off-site
Table tennis room
Billiards room
Skiing
Ski passes
Activities
Gaming area
Facilities for Children
Children's pool
Playground
Children's meals available
Safety & Security
Smoke detector
Security personnel
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–11:00
Front desk hours: [Mon-Sun]07:00–22:30
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 16 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 26
When you stay at Alpen Resort & Spa Zermatt in Zermatt, you'll be in the mountains, just steps from Zermatt-Matterhorn Ski Paradise and 4 minutes by foot from Tour Monte Rosa. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt Visitor Center and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Restaurant Matterhorn, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 26 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at Restaurant Matterhorn, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 11 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Make yourself at home in one of the 26 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.