Wellness Hotel Alpenhof
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Zermatt
Wellness Hotel Alpenhof
No.4 of 4-Star Select Hotels in Zermatt
Matterstrasse 43, Zermatt, Canton of Valais, 3920, Switzerland
Show on map
We Price Match
Highlights
Varied breakfast
Pets welcome
Lots to doAmenities
Indoor swimming pool
Skiing
Hiking
Sauna
SpaFree
Massage room
Luggage storageFree
Bar
All amenities
Property Description
A stay at Wellness Hotel Alpenhof places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This luxury hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Show more
9.1/10
Very helpful staff and clean environment
All 110 reviews
Surroundings
Train: Zermatt Gornergrat Station
(480m)
Train: Matterhorn Gotthard Bahn
(500m)
Landmarks: FlyZermatt Paragliding
(220m)
Landmarks: Summit Ski & Snowboard School
(230m)
Landmarks: Zermatt Tourismus
(280m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Design Double Room
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
2
Deluxe Double Room
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Superior Room
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Smart room controls
Check Availability
3
Design Junior Suite
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
45-55m² | Floor: 4-5
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Design Single No Balcony
1 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Smart room controls
Check Availability
6
Design Suite
Bedroom 1:1 Queen bed ● Living Room:1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Smart room controls
Check Availability
10
Alpine Chic Room
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Deluxe Double Room Without Balcony
1 Queen bed and 1 Sofa bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Smart room controls
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
110 reviews
- Cleanliness9.3
- Amenities9.0
- Location9.0
- Service9.3
Average for similar properties in Zermatt
Review summary
Powered by AI
Service: The hotel enjoys a highly favorable reputation among its guests. Many users consistently praised the excellent service provided by the staff, highlighting their helpfulness and patience.(based on 4 reviews)
CatherineChoo
July 9, 2025
Very helpful staff and clean environment
Wurourouxiangyaoshou
July 4, 2025
我真的太喜歡這個酒店了，小而精緻，賓至如歸的感覺從跨進酒店的那一刻到送我們去車站. 酒店的設計也特別獨特，餐廳的服務與菜品都是一流. 地理位置離上山的纜車幾步之遙. 細節做的太到位了. 下一次去采爾馬特還住這裏.
Translate
Siyuemumai
May 3, 2025
Nice environment, complete facilities
Original TextTranslation provided by Google
Anonymous User
January 15, 2025
Quite satisfied?
Original TextTranslation provided by Google
KK.snaps111
October 5, 2024
Nice experience
^_ranshaodemantou
September 30, 2024
Facilities:
2384 yuan for a loft room, not cost-effective. The skylight switch is broken. It can't be closed after opening. The sunshade curtain takes a long time to close a little bit. It rains at night and the skylight is still dripping. The shower room is really small
Highlights➠Free drinks and beer in the refrigerator. Backpacks and umbrellas are also free equipment
Environment:
A little far from the place where you can see Mont Blanc and the central area for eating
Service:
Quite enthusiastic and relatively rich breakfast
Original TextTranslation provided by Google
PY1104
June 3, 2024
Perfect stay. Everything is so nice and staff is helpful
Guest User
May 9, 2024
Two points about this hotel.
1. The hotel is clearly called Alpenhof Hotel (see Figure 1 and Figure 2), but the Ctrip platform insists on calling it wellness hotel alpenhof, which made me unable to find the wellness hotel on Google Maps and I had to run back and forth between the two railway stations. Please see Figure 5 for the most accurate Google map name of Ctrip.
2. When I checked in, the hotel gave me a corner room with a sloping roof. The area is probably not smaller but the volume is definitely smaller. I felt depressed when I entered this room. Let's take a look at the page display when booking (Figure 4). Later, Ctrip coordinated to change it to a normal room. It's really bad to give a corner room when there is a room. There are thousands of hotels in Zermatt. I will not come here in the future. It's too bullying.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Skiing
Off-site
Hiking
Sauna
Spa
Free
Massage room
Luggage storage
Free
Bar
Restaurant
Cafe
Station pick-up service
Free
Wake-up call
Wi-Fi in public areas
Free
Indoor swimming pool
Spa
Bar
Restaurant
Restaurant
Restaurant
Open for: Breakfast
Ambience: Family-friendly
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Parking
Transportation
Station pick-up service
Free
Front Desk Services
Front desk (limited hours)
Safe at front desk
Luggage storage
Free
Wake-up call
Languages Spoken
French
German
Food & Drink
Cafe
Bar
Lobby bar
Halal meals provided
Off-site
Room service
Health & Wellness
Massage room
Sauna
Turkish bath (Hammam)
Mountain biking
Off-site
Rock climbing
Off-site
Ski lessons
Off-site
Ski passes
Foot bath
Spa
Free
Ski gear storage
Body care
Hiking
Skiing
Off-site
Public Areas
Elevator
No smoking in public areas
Smoking area
Cleaning Services
Ironing service
Additional charge
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Business Services
Postal service
Accessibility
Stair-free main entrance
Safety & Security
CCTV in public areas
Fire extinguisher
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:30–11:00
Front desk hours: [Mon-Sun]07:00–23:00
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: CHF 20.00 (approx. PHP 1,441.84) per pet per night
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1983
- Renovated: 2017
- Number of Rooms: 61
A stay at Wellness Hotel Alpenhof places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. This luxury hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy international cuisine at Restaurant Alpenhof, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 61 individually furnished guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy international cuisine at Restaurant Alpenhof, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge.
Make yourself at home in one of the 61 individually furnished guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for Wellness Hotel Alpenhof?
The cancellation policy for Wellness Hotel Alpenhof varies depending on the type of room and booking conditions.What is the cancellation policy for Wellness Hotel Alpenhof?
What are the check-in and check-out times at Wellness Hotel Alpenhof?
Standard check-in time at Wellness Hotel Alpenhof is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Wellness Hotel Alpenhof?
Can I bring my pet inside the Wellness Hotel Alpenhof?
Pets are allowed on request at Wellness Hotel Alpenhof. Charges may be applicable.Can I bring my pet inside the Wellness Hotel Alpenhof?
About This Property
| Nearest Train Station | Zermatt Gornergrat Station |
|---|---|
| Distance to Train Station | 0.48KM |
| Average Price From | PHP36600 |
| Hotel Star Rating | 4 |