Sansatei
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1 night
1 room, 2 adults, 0 children
All properties in Zao
Sansatei
30 Higashiura, 989-0916 Zao Town, Katta District, Miyagi Prefecture, Japan
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Amenities
Private parkingFree
Hot springs
Spa
24-hour front desk
Bar
Restaurant
Karaoke
Conference room
All amenities
Property Description
When you stay at Sansatei in Zao, you'll be 8.7 mi (14 km) from Zao Fox Village. This ryokan is 27.7 mi (44.5 km) from Zao Hot Springs Ski Resort and 0.1 mi (0.1 km) from Togatta Onsen.
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7.8/10
Cleanliness7.8
Amenities7.8
Location7.9
Service7.7
All 6 reviews
Surroundings
Airport: Sendai Airport
(35.6 km)
Airport: Yamagata Airport
(66.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
![Rakui-An, The Upper Room [Japanese Room] [Non-Smoking] [Mountain View] [River View]](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
2
Rakui-An, The Upper Room [Japanese Room] [Non-Smoking] [Mountain View] [River View]
Non-smoking
Private toilet
Hot water (24 hours)
Curtains
Multi-standard power outlet
Check Availability
![Main Building-Inside Rooms [Japanese Room] [Non-Smoking] [Mountain View] [River View]](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
1
Main Building-Inside Rooms [Japanese Room] [Non-Smoking] [Mountain View] [River View]
Non-smoking
Private bathroom
Mountain view
Private toilet
Hot water (24 hours)
Check Availability

Japanese-Style Room (Genbu Wing)
Non-smoking
Refrigerator
TV
Toothbrushes
Private toilet
Check Availability

1
Middle Room (Main Building)
Non-smoking
Refrigerator
TV
Toothbrushes
Private toilet
Check Availability
![(Horigotatsu & Japanese-Style Room) With 2 Beds [Deluxe Suite] [Japanese Room] [Non-Smoking] [Mountain View] [Nightlife View] [River View]](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
3
(Horigotatsu & Japanese-Style Room) With 2 Beds [Deluxe Suite] [Japanese Room] [Non-Smoking] [Mountain View] [Nightlife View] [River View]
Non-smoking
Private toilet
Hot water (24 hours)
Curtains
Multi-standard power outlet
Check Availability
![Main Building-Upper Room [Japanese Room] [Non-Smoking] [Mountain View] [River View]](http://ak-d.tripcdn.com/images/1re6m12000b87h4ih2D60_R_200_100_R5.webp)
2
Main Building-Upper Room [Japanese Room] [Non-Smoking] [Mountain View] [River View]
Non-smoking
TV
Toothbrushes
Private toilet
Shampoo
Check Availability
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Guest Reviews
7.8/10
Good
6 reviews

- Cleanliness7.8
- Amenities7.8
- Location7.9
- Service7.7
Average for similar properties in Zao
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.

AI Summary
The rooms are spacious and comfortable, exceeding expectations. The staff is exceptionally friendly and helpful, providing kind and attentive service.

Guest User
July 21, 2025
古い棟もありますが、清潔感があり、雰囲気も景色も良かったです。ホテルの方も皆とても良い方でした。
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Guest User
February 13, 2025
Many group guests stayed in this old hotel. The facilities are obviously old, but it is clean and tidy. The view from the room window is nice, but the hot spring is just average. I kept hearing other guests complaining about the water temperature not being enough.
When checking in, one of the older ladies at the counter was very rude. She was very impatient while explaining the hotel facilities. After I responded, her attitude suddenly changed. So at the beginning, she really bullied the customer.
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Anonymous User
June 25, 2023
I think it was a nice inn as it was reasonably priced, included meals and you could use the hot springs until 1am, but I felt that the facilities were lacking in some areas, such as the limited number of Western-style toilets.
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Guest User
March 24, 2025

We stayed at Sansatei for 3 nights in a standard Japanese-style room. I had booked an Upper room (floors go up to 6) so I wasn’t impressed that my room type was switched without asking me first - however it turned out that we loved our 3rd floor room. Rooms are very basic with little to no amenities in the room. However the view is astounding - there’s a seating area with large window overlooking the Matsu river and the mountains. Rooms had real tatami mats and shoji screens. We loved the thick cotton ukatas with a kokeshi design. There is no central A/C or heat at this hotel so when the weather was cold, so were the hallways outside our room, and our seating area by the window. However the heating unit in the room was very efficient so we weren’t cold. Bedding was a thin futon on top of a foam layer and a beanbag-style pillow that took some getting used to. The primary reason for the 3* (Average) review is that this hotel is very much in need of investment. The hallway carpets are worn out, the windows are all single-paned and let in cold air, and the onsen windows were all covered in clear plastic, so there was no nice view that you expect in an onsen. The onsen has a women’s side and a men’s side. The women’s side has tons of bathing stations, a very large rectangular indoor pool, smaller round indoor pool, and an outdoor pool. Normally I love the outdoor onsen, but this one was not well cared for and the only view was of construction materials. There are Pola body soap, shampoo and conditioner and several stations with different brands of hairdryers. The onsen itself (ignoring the view) was very nice. Despite the aging condition of the hotel, we very much enjoyed ourselves here. The location, right in the charming little town of Togatta Onsen, and right on the Matsu River, is amazing. It was also one of the few ryokans in the immediate area which allowed us to book a no-meals option.

Guest User
August 30, 2023

The staff were very friendly and treated my grandchildren with kindness. The only disappointment was that, since it was Togatta and Zao, I was hoping they would serve wild vegetables, but there were none. I wanted to eat some delicious wild vegetables.
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Guest User
April 21, 2023

It was 660 yen because I used it during the limited-time day trip bathing discount period, so that's reasonable. It may be slightly subtle when it comes close to the original 1000 yen. The hot water is lukewarm, and it was raining, so if you prefer hot water, you may not be able to warm your body. It may be fine without it. Most of the mixer taps are timer type, and there are only about 3 places without timers, so it's quite a place-taking phenomenon.
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Services & Amenities
Most Popular Amenities
Private parking
Free
Hot springs
Spa
24-hour front desk
Bar
Restaurant
Karaoke
Additional charge
Conference room
Additional charge
Multi-function room

Hot springs

Spa

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Free
Front Desk Services
24-hour front desk
Languages Spoken
English
Japanese
Food & Drink
Bar
Convenience store/kiosk
Health & Wellness
Spa
Hot springs
Public baths
Activities
Karaoke
Additional charge
Public Areas
No smoking in public areas
Elevator
Smoking area
Garden
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Buffet:JPY 1,650 (approx. PHP 649.38) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 58
When you stay at Sansatei in Zao, you'll be 8.7 mi (14 km) from Zao Fox Village. This ryokan is 27.7 mi (44.5 km) from Zao Hot Springs Ski Resort and 0.1 mi (0.1 km) from Togatta Onsen.
Enjoy a range of recreational amenities, including hot springs, a hot tub, and karaoke. Additional features at this ryokan include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the ryokan's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and flat-screen televisions. Bathrooms have slippers and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including hot springs, a hot tub, and karaoke. Additional features at this ryokan include complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the ryokan's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and flat-screen televisions. Bathrooms have slippers and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Sansatei?
The cancellation policy for Sansatei varies depending on the type of room and booking conditions.What is the cancellation policy for Sansatei?
What are the check-in and check-out times at Sansatei?
Standard check-in time at Sansatei is 15:00-22:00 and check-out time is 10:00.What are the check-in and check-out times at Sansatei?
What amenities and services are available at Sansatei ?
Sansatei offer top amenities and services include Shuttle service.What amenities and services are available at Sansatei ?
Can I bring my pet inside the Sansatei?
As much as we love pets, unfortunately, we are unable to accommodate them in Sansatei.Can I bring my pet inside the Sansatei?
How far is the Sansatei from the closest airport?
The closest airport is Sendai Airport, and it is about 49 mins from hotel by car (35.6 km).How far is the Sansatei from the closest airport?
About This Property
Nearest Airport | Sendai Airport |
---|---|
Distance to Airport | 35.6KM |
Nearest Train Station | Higashi-Shiroishi Station |
Distance to Train Station | 15.42KM |
Average Price From | PHP14753 |
Hotel Star Rating | 3 |