Krupówki 40

It was great. Thank you!:) Nice location, clean room, hotel has a swimming pool and sauna. Receptionists are really friendly. You can leave your luggage after checkout for free.

Very nice hotel, in excellent area!, delicious breakfast but quite expensive, and starting only at 7:30 (so if you need to leave early not enough time to enjoy). The hotel offers pool and sauna service ( but you need to pay for bathrobe) It doesn’t make sense who is travelling with your own bathrobe ). I understand to pay deposit and when you return you get your money back, but no, we need to pay! Other than that everything was great 😊

Overall it is a comfortable stay. Our room was on the 2nd floor and faces the mountains, however the door to the balcony was spoiled on the 2nd day and we could not open it. The first night was quiet but we could hear people talking on the 2nd night. But as we were very tired, we fell asleep. The location was very ideal, at the heart of Krupowki. If we come back again, we will stay here but at a higher floor.

Excellent

The hotel is really a nice little place. The staff was excellent, it was very clean and comfortable. Only 1 complaint, NO A/C! E were fortunate it was a cool couple of nights and we could keep the door open to the balcony if not, it would have been miserable.

Where do you start. We found this hotel through one of the major booking sites. Location, great, rating according to the booking site fabulous 8.7 out of 10. £110 per night. What couldn’t be right with this place. We stayed in room 405 1 ) Reception staff appalling. They couldn’t care less about your issues. 2) Aircon isn’t working. It was over 30 degrees outside. In July. We asked and all we got was “it’s not working.” No apology. 3) Lift was unreliable. Would the doors close or just keep reopening? It was a lottery 4) Checkout time at 6:15 am as we had a 7am train. Lift was out of action. Turns out they power it off at night. Reception couldn’t care less. 5 Rooms need a total refurb. Carpet bleached from sunlight and had a burn in it. Exposed wire in the bathroom, fridge unplugged when we arrived, which isn’t ideal when you have some food and drinks to keep cool. Kettle leaking on to the base. Tbf the handy man got us a new kettle. 6) breakfast was limited to say the least. Luckily we aren’t fussy eaters but there was no variation across the 4 days. The building outside looks beautiful. You go to sit on the decking and it’s rotten. Bowed and sticking up. Plus side. Location View from the balcony. The staff were spoken to by us in both Polish and English, so it was a case of misunderstanding. This place needs a top to bottom overhaul including the staff. I wouldn’t be surprised if the aircon was off because of costs rather than being broken. This place looks like it’s run out of cash. I hope the owners of this hotel reply, as I can’t wait to hear their response. There’s loads of similar priced accommodation in the area. Go there instead!!! Be warned.

Lovely location and cosy hotel.