To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.4
Cleanliness4.4
Filter by:
Sort by:
All reviews(21)
Positive reviews(13)
Reviews with photos/video(6)
Tam
Japanese and Western Style Room Main Building with Open Air Bath
Stayed in Oct 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 27, 2024
The food is tasty, but one piece of sashimi Toro is chewey not tender.
Pazukiyohara
Guest House Shunshokou Suite with Open Air Bath
Stayed in Oct 2023
Family
44 review
5.0/5
Outstanding
Posted on Dec 13, 2023
The hotel is located in a mountainous area with a beautiful environment. The interior of the hotel is beautifully designed. The staff are very attentive and enthusiastic. The room we stayed in this time has hot spring facilities. It was semi-open air and the atmosphere was very good on a rainy day. Will definitely stay again next time.
Exceptional traditional ryokan in Hakone and Yugawara. The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!
Guest User
Stayed in Mar 2024
Couples
5.0/5
Outstanding
Posted on Mar 31, 2024
As it claims to be a Japanese restaurant where you can stay, everything is as you would expect, from the parking lot to the entry, garden, furnishings, bath, and dinner. The open-air bath, which you can enjoy while looking out at the garden from your room, allows you to feel the seasons, and it was nice to be able to stretch my legs out in the private stone bath (I'm about 170cm tall). I was able to relax on a deck chair on the veranda and enjoy a beer after my bath. There was also a cypress bath inside the room, and although it was through a window I could look out at the pond and enjoy the scent of cypress. From the large public bath outside the room I was able to enjoy the song of the nightingales while looking out at the distant mountain ranges. It was also great that I could enter at any time during my stay. Dinner was a Japanese-style banquet, but the combination of ingredients was very new, and I could feel the concept shared by Japanese tradition and ★★★ restaurants in the Basque country. While making the most of the flavors of the ingredients, I enjoyed the ingenuity of the combinations, and enjoyed the different intervals that rose in my mouth one after another. The intervals between serving the dishes were also perfect, with no gaps, and the next dish never came before I had finished my meal. The "tea" served was also excellent. Matcha when filling out the guest register after arrival, sencha when being given a tour of the hotel after arriving, and roasted green tea after dinner - the temperature and strength of the water was all controlled for each type, and the waitresses' skill was excellent. Up to this point, I think you could get an experience on par or better at a star-rated restaurant or hotel, but the breakfast was excellent. It was served on a tray in about nine small bowls, made with carefully selected ingredients that were flawless in every respect. The rice was also excellent, cooked in a rice cooker. A hotel employee had previously told me that "the quality of the breakfast served determines the class of a hotel," and I thought that this was certainly true. Being able to experience all of this in my room made for a happy holiday.
Original TextTranslated by Google
Guest User
Stayed in Nov 2023
Other
5.0/5
Outstanding
Posted on Dec 22, 2023
At my parents' recommendation, I stayed in a room with a bed and an open-air bath. It's been a while since I've been to Yugawara, but I realized once again that it's easier to access than Hakone, especially the Gora area. The old kanji for camellia is written as ``umi pomegranate,'' and there are motifs of sea pomegranate flowers all over the hotel, and there are many types of sea pomegranate trees planted in the garden outside. If you go up the road outside the entrance of the inn, you will find a walking route along the river. It's a bit of a tough slope for people with bad legs, but I imagine it's spectacular during the season of sea pomegranates, autumn leaves, and cherry blossoms. The inn's gardener took care of such a large promenade, so I think it is well maintained. The room was spacious, and the koi pond and open-air bath in the garden were spacious and the temperature was just right. The bed was comfortable and I had a choice of pillows. Perhaps the head chef and I have the same tastes for the morning and evening meals, but overall the soup was light and elegant, and the food was as delicious as I expected. I wanted my American husband to understand how delicious this was. Nakai-san's service was also good. We made rice balls with the leftover rice from dinner. I was able to enjoy the sake tasting and Haggen-Dazs ice cream in the lounge near the public bath, which made me feel good. When I checked out, I forgot to pick up the item I bought at the souvenir shop, so I called to check on it after I got home, and they sent it to me along with a polite letter. This is a cute sea pomegranate coaster, and I will use it with care. thank you very much. At my parents' recommendation, I stayed in a room with beds and an open-air bath. It's been a while since I've been to Yugawara, but I realized once again that it's easier to access than Hakone, especially the Gora area. The old kanji for flower, camellia is written as `sea pomegranate,'' and there are motifs of camellia flowers all over the hotel, and there are many types of camellia trees planted in the garden outside. If you go up the road outside the entrance of the inn, you will find a walking route along the river. It's a bit of a tough slope for people with bad legs, but I imagine it's spectacular during the season of camellia, autumn leaves, and cherry blossoms. I saw an inn's gardener taking care of such a large garden, it must be well maintained all year around. The room was spacious, and the koi pond and open-air bath in the garden were elegant and serene. The bath temperature was just right as well. beds were comfortable and I had a choice of pillows. Perhaps the head chef and I have the same taste buds, wonderful "dashi" umami, and lightly salted meals of traditional Japanese "Kaiseki" dinner and breakfast were elegant and as delicious as I expected . It was a delighted experience for my American husband to share and understand this delicate taste. Nakai-san's service was also professional. It was very nice of her to have made a rice ball with the leftover rice from dinner. It was a nice extra touch to serve Japanese Sake and Haggen-Dazs ice cream in the lounge next to the grand bath. Sauna was hot and nice as well. When I checked out, I forgot to pick up the items I bought at the souvenir shop, so when I got home I called to check on it, and it was sent to me very next day along with a polite hand written letter. I highly recommend this Ryokan. Thank you very much.
Original TextTranslated by Google
Guest User
Stayed in Apr 2023
Family
4.0/5
Very Good
Posted on May 6, 2023
Guest rooms with open-air baths overlook the pond and offer a relaxing atmosphere. Since it is in a location where there is nothing nearby, I think it would be a good idea to just relax and get away from the worldly world. The bed provided is also very comfortable and satisfying. It would have been even better if the waitress had been more confident in serving customers.
Original TextTranslated by Google
Guest User
Stayed in Sep 2022
Couples
4.0/5
Very Good
Posted on Oct 24, 2022
It goes without saying that the service provided by a long-established inn was excellent. I feel like we are at a critical moment in how we can take oldness for granted and transform it into something better while preserving it. The food was solid and very delicious. I stayed in a room with a bed, and it was very comfortable and I had a good night's sleep. By choosing a room on the first floor of the main building, we were able to enjoy feeding the carp, which was perfect for entertainment. Overall, I honestly think it's a given if you're paying this price, so I give it a fair rating.
Original TextTranslated by Google
Guest User
Stayed in Feb 2022
Couples
3.0/5
Posted on Mar 28, 2022
It was my first time visiting Yugawara. Although the reviews were mixed, I chose it because it is a long-established store. We chose a room with an open-air bath in the main building. There is a pond in the garden where koi fish swim, camellia flowers bloom, and cormorants sip honey. It was a very relaxing time, but it cannot be denied that the facilities are aging. Even if it is old, if it was originally made well, the flavor will come out. The food was nothing special either. I couldn't say it was cost effective either.
Original TextTranslated by Google
6/8
Guest User
Stayed in May 2022
Family
4.0/5
Very Good
Posted on Jun 1, 2022
Stayed for 1 night as a family of 4 including a 2 year old and 3 month old infant. I was worried because I was bringing children with me, but it was a fairly large inn and there were a lot of employees, and everyone was kind to small children, feeding them the carp in the pond and helping them wash baby bottles. , I felt safe. I stayed in a Japanese-Western style room with an open-air bath, and it was quiet and comfortable. The food wasn't bad either, but I got the impression that it was a menu that was served while drinking alcohol. Personally, I would be happier if they reduced the number of items and raised the quality of each material one by one.