One disappointing aspect of my stay was the check-in experience. Upon arrival, the check-in system was down, leading to a manual process taking more than 30 minutes. Guests had to wait without a clear timeline, causing discomfort.
Male receptionist not helpful to resolve water issues in the hotel. 1 room was bad because the water runs out black and dirty. We had to call the manager to resolve but it took us a lot of effort to resolve. We are not the emotional type but his unfriendly attitude make us angry and impatient. Sorry please train your front desk people because they are the first time we meet.
I request for twin bed, he said I did not request. Attitude problem front staff, the male staffs.
Overall, I had a great experience with the Pop Sangaji. staff was incredibly helpful, and the amenities were so so. The room was clean, and perfect to take a rest. Near tugu jogja and malioboro. Cons only television need to repair
Hotel near Malioboro,Gedong Tengen85.5% of visitors choose this area
GGuest User2024.07.22
- Amazing service and relatively clean room...sofa could've been wiped more often π
- Good-sized room for those traveling with small luggages.
- Perfect location to all amenities - train station, famous Jalan Malioboro (street), and top restaurants in Yogyakarta.
Very Good
113 reviews
8.7/10
Price from
CNY 149
per night
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9.0/10
Great
LLennyMale receptionist not helpful to resolve water issues in the hotel. 1 room was bad because the water runs out black and dirty. We had to call the manager to resolve but it took us a lot of effort to resolve. We are not the emotional type but his unfriendly attitude make us angry and impatient. Sorry please train your front desk people because they are the first time we meet.
I request for twin bed, he said I did not request. Attitude problem front staff, the male staffs.
AAnonymous UserOverall, I had a great experience with the Pop Sangaji. staff was incredibly helpful, and the amenities were so so. The room was clean, and perfect to take a rest. Near tugu jogja and malioboro. Cons only television need to repair
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