Guest User
May 14, 2025
I booked more days, and the time was more than a week ago, but it was wrong. I asked the staff during my stay, and they said that if I didn't check in, I would get a refund. Now it's been so long, and I sent a message to the hotel, but the hotel not only didn't handle it for me, but also completed the order in the middle and took my money. I called the hotel, and the hotel's attitude was very bad. After I cooperated with the hotel to send the order record and everything else (I had expressed my meaning), the hotel directly said, "What do you mean now? My God, you overcharged me and asked me what I meant, are you sure?" The next sentence was even funnier. The hotel directly said, "Contact us tomorrow." I was completely speechless. You overcharged me. I contacted them again and again, but they didn't reply. I called them, and they handled it with this attitude.
Service: Really crazy, very contemptuous
I have stayed in your hotel for so long, and you never changed the bedding for consecutive stays. I never said anything
This time you have made so many mistakes, and you still use this attitude, I am really speechless
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