Yakima Hotels with Airport pickup service

Stayed here recently and for a Choice hotel it is not my favorite. The bathroom fan had filthy fur like dust all over it and it was really noisy. The floors are not carpeted which made walking barefoot uncomfortable. Bed was average. Neighbors going in and out all night was easy to hear and woke me up a few times. Price reflected the conditions as it was affordable but I will spend more next time I am in town. Check in and out was good and the employees were nice folks. Small pool looked clean. Property didn't feel super safe as alot of folks coming and going at times.

The place was clean and staff were friendly and efficient. I forgot a favorite yellow rain jacket and the very accommodating staff, specifically Magaly, talked to the housekeeping staff who found my jacket. They mailed the jacket to my home so I have it back. We will definitely stay at the Ramada again the next time we go to Yakima.

This has been our go to hotel for the past several years. It is convenient and located next to the Yakima river and Greenways trail. The outdoor pool and hot tub is open. The service and hospitality have been great, seemed better than in the past. All the elevators are working. Included breakfast is a money and time saver. The rooms were clean and the bed was comfortable. I just need to remember to bring my own pillow as hotel pillows tend to be too big or too hard. Parking is free. There is a Mexican restaurant next door and a Walmart across the street. Will stay again.

Full disclosure: I have worked at hotels in the past. I was very disappointed with this hotel, and will NOT a return guest. Check in: My husband and I stopped by the hotel prior to the standard check in time, knowing a room would most likely not be available. We were off to a private event, and wanted to get the paperwork and credit card authorization done ahead of time. We did not know when we would be returning to the hotel, and did not want the night shift to cancel our room. When we asked to ”pre-register,” the woman working (who was clearly new) told us that was not an option. I was frustrated until her trainer stepped in and said that was fine. The trainer showed the new hire how to authorize our card, and stated she would leave clear/detailed notes for the evening shift that we were not a no show. Notes did not happen. I would understand if the lobby was busy at the time we arrived, but we were the only ones present. I received a call at 9:30 pm, which thankfully I was able to answer, from someone at the front desk asking if I was still coming. I answered yes, and said that my credit card had been authorized earlier in the day, and that there were supposed to be notes on my account. The front desk person seemed surprised, and didn't see any notes (or didn't look). They were calling because the hotel was oversold (”we have a full hose tonight”) and wanted my room. When my husband and I finally got back to the hotel, we were assigned a room on a low floor facing the main street. We could hear every car that drove by. We ordered the continental breakfast, which was a joke. My husband ordered the meat and cheese option, which was so disappointing and unappetizing he chose not to eat. Parking is cheap, ($10 per night), but the garage is shared with the hotel next door, and is chaotic at best. The only positive was that the room was clean.

This is by far the worst hotel I have ever stayed at, and this is not by fluke or accident as the second time I stayed was worse than the first. The hotel staff are rude, they lie, and discrimination seems to be celebrated there. At checkout I left the room spotless and even cleaned the toilet so that housekeeping didn’t have extra work as I like to do at hotels and vacation rentals, so I was very surprised that they wanted to keep $40 from my cash deposit with claims of “towels with makeup”. They wouldn’t show me the towels and only offered a photo on the receptionist’s smart phone that showed slightly soiled towels easily cleanable with bleach that could be used to scam every guest that supplied a cash deposit. One front desk worker lied and said she was the manager which was proven false after discussion with Wyndham Customer Service. This was frustrating, but I gave the location another chance to which I was disappointed once again. At check in, the front desk worker charged me $20 more to my card for the deposit but lied that she didn’t even when I showed her the transaction on my account. She lied about being booked when I inquired about extending my stay another night as I was able to book the same room easily through a third party company, and then told me I was on the “do not rent” list after she got confirmation of my reservation. I got my items together and was walking out with my hands full of luggage, she came at me screaming very aggressively, which scared me as I felt she was going to assault me and I wouldn’t be able to defend myself while carrying my things. I called Wyndham to complain and was told that the towel issue was at the discrediting of the franchisee, was ignored when I voiced the numerous other complaints, and was hung up on…. I still can’t believe how horrible the company treats guests. It should be noted that I am very friendly, clean, and conscientious of others on a regular basis and was so during this stay, and I don’t like to complain unless necessary. I clean the hotel room before I leave and leave cash tips for housekeeping when I am able so there is nothing striking about my behavior or demeanor that would explain such discriminatory treatment. I do however suffer from adhd, ptsd, and severe anxiety and panic disorders which I receive disability for, so I am often nervous with others and can be awkward within interactions. I’m also struggling with searching for my adult son who has been missing for two months, which I disclosed to the employee in hopes to evoke some compassion or kindness before she almost attacked me unprovoked and unable to defend myself as I was walking out hands full. I’m not sure why I was treated so horribly besides the fact that I stood up for myself against the illegitimate towel charges at the first stay but I have never been treated so bad by hotel staff in my life. Hands down, these two experiences were the worst I’ve ever had at any hotel in my 42 years and would warn anyone read

The Hilton Garden Inn Yakima Downtown hotel is located in Downtown Yakima, Washington, just two blocks from the Yakima Convention Center, one block from The Capitol Theatre, four miles from the Yakima airport, and less than 20 minutes from numerous Yakima wineries. Virginia Mason Memorial Hospital, Yakima Valley Technical Skills Center, Sundown M Ranch, and Westside Medi-Center are just a few of the local businesses and corporate offices less than 15 minutes from the hotel.The Hilton Garden Inn Yakima Downtown hotel in Washington is easily accessible and centrally located in the city of Yakima, Washington. The hotel is four miles from Yakima Air Terminal McAllister Field, 3.8 miles from Valley Mall, one block from Seasons Performance Hall, 11 miles from Gilbert Cellars, 8.5 miles from Owen Roe, 8.1 miles from Sagelands, and two miles from Yakima Valley Museum, Various restaurants are within minutes of the Hilton Garden Inn Yakima.Warm and inviting, yet elegant and functional, the Hilton Garden Inn Yakima Downtown hotel in Washington amenities include the Garden Grille and Bar serving breakfast and dinner, Lounge open nightly, 24-hour Pavilion Pantry convenience store, Heated indoor pool, whirlpool and fitness center, paid self-parking, and complimentary 24-hour business center. All rooms equipped with microwave and refrigerator.Come enjoy Washington hospitality at our Hilton Garden Inn Yakima Downtown hotel and earn Hilton Honors points during your stay.

Best hotel in Yakima. This is a nice place to stay at and was very welcoming. The front desk was very attentive and room service was great! Everything was comfortable. Breakfast was simple but overall good for the family. Close to Bobs burgers which is a plus and target!