KNL· Skyview Hotel (Xuzhou Suning Plaza Store) - Photo Gallery

Response from Property: Dear guest, hello [shake hands] I am very sorry that you had an unpleasant experience. On behalf of the hotel, I would like to express my sincere apologies to you! I would like to respond to your questions: 1. Our hotel is located at the top of Suning Plaza, a landmark in the city center of Xuzhou. Our main feature is the high-altitude view. It is not an ordinary location where you can put up billboards at will. Moreover, our address is clearly shown on the platform. Ctrip has a strict review system. You came at three in the middle of the night and left at nine in the morning. You didn't understand the scale of our floor and you smeared us at will. I think this is inappropriate. Our air conditioners are central air conditioners and 2p wall-mounted units, which are very easy to use and are the foundation for any hotel business. You come from the north, where the climate is much colder than here, but there is heating in the north, and our hotel in Xuzhou does not have heating. I don't blame you for not understanding the climate since it's your first time in Xuzhou. 2: We promise again: All photos taken by this hotel are taken with real mobile phones. The viewing angles and prices of different rooms and directions are also different. You bought a very affordable special room, and you know the specific price. You also want to have the view of other more expensive rooms, which is not realistic. 3. According to national laws and regulations - except for holidays and weekends, operations can be carried out normally, and people are working during normal working hours in the morning. There is no movement itself, and there may be two sounds occasionally. But to you, it's all kinds of yelling at the top of your lungs and you're frustrated. We will immediately change your room so that you can continue to rest. You said that it was time to go to work, and before leaving, you maliciously took a few photos of the room that was not yours to discredit and vent your dissatisfaction. We understand very well. Please forgive us for any shortcomings of the hotel! We will definitely make improvements! You are also welcome to stay in our hotel again when you come to Xuzhou. I wish you a smooth work and a happy life [love]