STARWAY Hotels in Xichang

Service: Service is excellent. When I learned about the epidemic prevention policy on the phone with the hotel, Yang Yan sister explained kindly and patiently, and suddenly drew closer to each other. After arriving at the store, Xiao Yao's intoxicating smile at the front desk, through thick masks can be deeply felt. Even the aunt in charge of hygiene is full of enthusiasm. When I took a photo, the aunt offered to tell me when, where and from what angle to make a blockbuster. In the clubhouse, feel the hotel's norms and the warmth of home. Environment: Every corner can see the design intention, can reflect the art of light and shadow.

Staying at Mercure during the Spring Festival, the price of each hotel in Xichang almost doubled during the Spring Festival. Considering that I will go out for a walk during the day and don’t spend much time in the hotel, I gave up the high-priced resort hotels and chose Mercure, which is more cost-effective. Book more than two weeks in advance, the room fee is more than 700 a night, the overall experience is good. Although there were a lot of guests during the Spring Festival, the lobby and hotel were clean and orderly, and the attitude of the staff was very good. They also provided free breakfast and a concierge to help with luggage. Although the bathroom in the guest room is not big, it is separated from wet and dry. The windows are not too big, but there is also a small view. The transportation of the hotel is relatively convenient. It belongs to the middle area between Qionghai and the ancient city of Jianchang. It will not take too long to go to Qionghai during the day and go to the ancient city at night. It is equipped with a small gym and a laundry room, which can basically meet the needs of travel. Special thanks to Lai Fen and Yu Huan who helped with check-in and check-out, for their considerate service. The only downside may be that the hotel's sound insulation is not very good. You can hear the door opening and closing of the rooms or when there are children playing in the corridor. There is still no problem with the sound insulation between the rooms. From the perspective of cost performance and total price control during the peak period, I am quite satisfied with this choice~

This is my second stay. It was a great experience. There is a large courtyard outside the hotel where you can sit outside and drink tea and play cards. It's so comfortable. You can feel the attentiveness everywhere in the hotel. There are flowers everywhere in the hotel, which makes you feel beautiful. They also helped us upgrade the room for free, which is really good. The service attitude of the staff is quite good. When we left the hotel, they asked us if we needed to bring two bottles of mineral water to drink on the road and gave us buckwheat tea. The breakfast is also very rich, and the Xichang rice noodles are really delicious 👍👍👍The location is very good, next to the Bird Watching Island Wetland Park, you can go jogging in the morning

The hotel is located in the city center and is convenient for travel. There is a Walmart opposite the hotel and Times Square next to it, making shopping convenient. The service attitude of the girls at the front desk is very good, especially Xiao Wu. I will continue to choose Smart Selection next time I visit Xichang. Xichang Li Xiaochang is not bad, but there are too many people.

First of all, the hotel is located on the Erhai Sea. You can see the beautiful scenery inside the hotel. The breakfast is also good. The rest is forgiving. It is difficult to say a word. When I booked it with Trip.com in December 24, I considered it between the Erhai Hotel and this hotel for a long time and saw some praise. I finally chose this hotel and communicated my demands with Trip.com , such as 1. Take the elderly to hope to be assigned to a quiet room, 2. But don't have a corner room, 3. Four more bottles of water in the room every day, 4. The mattress should be hard, because the waist is not good, help turn over the mattress. Trip.com conveyed my appeal to the hotel. At the time of check-in, the above four requirements, Yuan Yuan realized the fourth point, and the remaining 3 points, none of them were realized! There was no quiet room. I allocated a room with children all around and opposite. From 8 pm to 10 pm, no hotel staff came to remind me during the period. I still called the front desk twice before coming over. This is nothing. I said that I don’t want a corner room. I still gave me a corner room. At the check-in front desk, I claimed that my room type is on the first floor, but there are guests in the comments. The same room type is on the second floor, and fresh fruit and drinks are delivered every day. I also sent fruit. The appearance of apples is as follows. To be honest, you may as well not send such fruits. I don't know if I spend the money differently from people or if the hotel is unwilling to serve customers well? The most funny thing is that because the hotel is in the scenic area, the takeaway is far away at night, so I asked if there are convenience stores or restaurants close to the front desk. The front desk warmly recommended the hotel's Chinese restaurant and barbecue bar. I suggest that the hotel can look at the evaluation of its own Chinese restaurant. Bad reviews account for the vast majority of 😐. After I said that I didn’t eat at the hotel, I told me that there was a self-service cabinet on the first floor of the hotel. After I went down, I saw that the dirty self-service cabinet had put instant noodles for five or six years and sold 25 barrels; Finally I walked to the gate and asked the security guard to tell me that there was a convenience store at the gas station 500 meters in front of me. This is not much, I bought instant noodles back, called the front desk and said if I can give me four bottles of water, I need instant noodles and boiled water to drink, I will send you three bottles of water, and one more bottle will not give you. In the end, I was really angry. I called Trip.com , and I sent a few more bottles of water after communication. The room was cold at night, because it was a corner room, the air conditioner was turned on, the air conditioner was very loud, and it was too noisy to sleep. When checking out, the two large suitcases were not helped by the hotel staff to move into the car. From the perspective of your service attitude, service awareness, and all aspects of details, they were not called a five-star hotel. They were blinded by such a good location next to the Bohai Sea. If you don’t mind the service attitude of the hotel, you like the environment of the Erhai Sea and you can stay. I often go out for business trips and travel, and I always stay in the hotel. Your home is really not good. I looked at the location of the surrounding Xibo Heying Hotel and Erhai Hotel. Similar to your home, You can consider it comprehensively. Although it is not easy to celebrate the New Year, this bad review must be given to you. All kinds of behaviors are incomprehensible.

The overall is very good, and the back mountain is also very suitable for parents and children to play. The last day of the fly in the ointment was a power outage, but it was not a hotel problem, it was the reason for the entire municipality, and the street was out of power. The front desk of the hotel checked out for us for an extension, and learned that our children had no hot water to wash their faces and burned water for us. excellent service

The location is convenient. The bus station to the high-speed rail and Qionghai is right outside the door. It is within walking distance to Jianchang Ancient City. There is a food court in Dada Spring Department Store 500 meters away. The room is spacious and has two bathrooms. It is suitable for a family of four with older children. The decoration is newer. The breakfast is acceptable and the price is reasonable during non-holidays. The disadvantage is poor sound insulation. One night, I was unable to sleep due to the noise from someone playing mahjong all night upstairs. I suggest you adjust the layout of the room and separate the mahjong room.

The hardware decoration of this hotel is good, and the breakfast is okay. However, for some business people, the invoicing issue is not flexible. Please understand it clearly before checking in. Secondly, you have sold a hotel for 300 yuan. Can't you use a better kettle? , it’s the same as the one used in the guest house, it costs ten yuan a piece, it’s really too low-grade, the same goes for the hair dryer, it really doesn’t match the decoration of your hotel, it’s only ten or twenty yuan. Finally, the toilet often does not fill with water. Every time you flush the toilet, there is no water. You have to manually operate it to fill the water.

Environment: The hotel environment is very good, and the surrounding transportation is very convenient Service: The front desk service attitude is very good, communication is patient, and the room location will be arranged according to different situations after asking in detail about the needs. If you have any questions, you can ask directly Hygiene: The room is very clean, everything is tidy, and the bathroom does not smell. Facilities: The facilities are complete, the switches are convenient, and small reminder notes are posted. At the same time, you can choose whether you need to clean the room or not be disturbed. The design of functional facilities is very user-friendly. The overall evaluation is very good! The price is right, the service attitude is good, and the facilities and environment are clean.