All Season Hotel (Xi'an Xianyang International Airport Branch) Reviews

Response from Property: 尊敬的賓客，您的肯定是我們最珍貴的禮物。我們會用心呵護這份信任，不斷提升自我，為您提供更加貼心周到的服務。“隨風潛入夜，潤物細無聲”，願您的生活充滿甜蜜與温馨！

Response from Property: 親愛的客官，感謝您的好評，您的滿意是對我們最大的鼓勵，我們的員工有着專業的知識和熟練的業務能力，我們努力讓每位客人都樂意成為我們的回頭客，不會辜負客人對小季的信任期待您的再次入住！

Response from Property: Hello, welcome to the hotel. Our hotel provides free airport pick-up service. In the morning, the hotel provides a rich breakfast, including hot milk, freshly ground soy milk, Nongfu Spring white rice porridge, eggs, Shaanxi special whistle noodles, and Roujiamo to start your energetic journey. A full day!

Response from Property: 當清晨的陽光灑在您的旅途，全季已悄然為您點亮歸途的燈。從機場到酒店，每一次接送都是我們用心書寫的詩篇；每一晚安眠，都承載着我們對您最深的祝福。熱水如暖流般湧動，潔凈如星辰般閃耀，而升級的房型則是我們獻給您的小驚喜——願您每次駐足，都能感受到家的温度。感謝您選擇全季，讓我們成為您旅程中的一抹亮色。

Response from Property: Dear guests, hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thousands of words are summed up in one sentence. Thank you for your support of Xiaoji.

Response from Property: Dear customer, we are very sorry for the inconvenience you have suffered after such a long journey. The hot water equipment broke down temporarily that night. We have urgently contacted the engineering department for maintenance. Because it takes a long time to replace the parts, we apologize for the impact on your hotel. We sincerely hope to have the opportunity to provide you with an ideal stay experience again.

Response from Property: Dear guests, your affirmation is our most precious gift. We will carefully cherish this trust, constantly improve ourselves, and provide you with more considerate and thoughtful service. "Like wind sneaking into the night, moistening things silently", may your life be filled with sweetness and warmth!

Response from Property: Dear guests, thank you very much for your recognition of the overall environment and services of our hotel, which gives us great encouragement. We feel deeply guilty about the damaged bathroom door. The hotel has a daily facility inspection process, but this time we failed to detect and repair it in time, which was a serious mistake in our work. We have now arranged professional maintenance personnel to conduct a comprehensive inspection of all hotel facilities, with particular focus on the bathroom area, to ensure that such problems do not occur again. We apologize again for the inconvenience caused to you and look forward to winning your trust again with perfect service in the future.

Response from Property: Thank you very much for your stay and feedback! We are very happy to receive your evaluation that “it’s OK overall”, which is a great encouragement to us. Regarding your mention that there are no sandals in the room, which causes inconvenience to bathing, we have already made note of it. We look forward to your next visit. I believe you will be more satisfied then!

Response from Property: Dear guests, thank you very much for your support and love for Ji Hotel! It is our greatest honor to allow you to have a comfortable stay in our hotel and enjoy the pleasant environment and fragrant black tea. We are extremely sorry for the inconvenience caused by the slow pick-up driver. We have recorded your feedback and will immediately investigate the cause and strengthen management to ensure that such incidents do not happen again. We are glad that the airport drop-off service can provide you with convenience on time. We will continue to optimize the airport pick-up and drop-off service in the future to make the whole process efficient and considerate. We look forward to seeing you again. We will provide you with better service and make your every stay as warm as home.

Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!

Response from Property: Dear guest, first of all, we sincerely apologize for the wait you experienced during the check-in process. We understand that your valuable time is very important, and our goal is to provide all guests with fast, efficient and friendly service. Please allow me to explain to you the reasons that may cause delays. During peak hours, there may be more guests arriving at the same time, or our system may encounter unforeseen technical problems, all of which may affect the speed of check-in. We are evaluating and improving our processes to reduce waiting times and ensure that every guest is served promptly. We value your feedback because it provides us with opportunities to improve our services. We hope to have the opportunity to serve you again and show you our commitment to service quality. Thank you for choosing our hotel and apologize again for any inconvenience. If you have any other questions or need further assistance, please feel free to contact us.

Response from Property: Dear guest, thank you for your praise. Your satisfaction is the greatest encouragement to us. Our employees have professional knowledge and skilled business capabilities. We strive to make every guest willing to become our repeat customer and will not let down the guests' trust in Xiaoji. We look forward to your stay again!