North Gate of Shenxianju Scenic Area, Xianju, Zhejiang, 317317, ChinaView Hotel Details
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Shenxianju Narada Resort & Spa Guest Reviews
4.6/5
Very Good
1569 review
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Verified reviews
Location4.7
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(1569)
Positive reviews(1516)
Reviews with photos/video(632)
Classy environment(275)
Close to scenic area(269)
Delicious breakfast(198)
Loved the view(161)
Tasty restaurant(94)
Delicious buffet(13)
Has facilities for children(11)
Negative reviews(53)
Cindy
Superior Mountain-view Twin Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on May 31, 2024
Great location near the scenic area, only few minutes walk to the North Gate. Nice view from the balcony, although so foggy. Got discounted price for the Shen Xian Ju tickets. Various yummy breakfast. Staffs were so friendly. 👍👍
Response from Property: Dear guests: Hello, thank you for your recognition. Every need of the guests is the direction we sincerely strive for. We will work harder to create a five-star level and look forward to the next trip. We can create more perfect service for you!
Tianxinbaobeizhu
Mountain-view Suite
Stayed in Feb 2025
Couples
28 review
5.0/5
Outstanding
Posted on Mar 4, 2025
This time I went to Shenxianju and stayed at Shenxianju Junlan Resort Hotel at the north gate of the scenic area. The hotel doesn't look big from the outside, but it's very big inside. We booked a mountain view suite, and the front desk lady helped us upgrade to a family suite. The room is very large, with 2 bathrooms, the guest bedroom is a twin room, the master bedroom is a king-size bed room, and the master bedroom has a super large balcony with a rocking chair on the balcony where you can sit and enjoy the mountain view. There is also a tatami in the master bedroom where you can sit and drink tea, which is very nice.
Dinner was eaten in his family restaurant, farmhouse dishes, tasted good, and the price was affordable; breakfast started at 7 o'clock, and there were many people who got up early to eat, all for early climbing.
Overall, the service was very good, the room was also very good, and a small gift was given after check-out.
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6/15
Response from Property: 尊敬的賓客:您好!感謝您的鼓勵和肯定!因為有您的認可和鼓勵,我們將傳遞給所有員工,這是對我們最大的獎賞,我們將更加努力!期待您的再次光臨!
Anonymous User
Superior Mountain-view Queen Room
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Very beautiful hotel, the most satisfactory one I stayed in Taizhou during this trip. It is beautifully designed, with a large balcony facing the Zhexi River, where you can listen to the gurgling water. The details are very thoughtful. In the evening, there are tea snacks and Tremella soup in thermos cups, and Evian water is provided in the rooms. It is very convenient to eat and go shopping. It is very close to the scenic spot.
Original TextTranslated by Google
Response from Property: Dear guests: Hello, thank you for your recognition of us. Every need of the guests is the direction we sincerely strive for. We will definitely work harder to create a five-star standard and look forward to your next trip, where we can create a more perfect service for you!
Guest User
Superior Mountain-view Queen Room
Stayed in Nov 2024
Couples
11 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The hotel is at the north gate of the scenic area. In the morning, you can walk from the north gate to the south gate slowly, avoiding the crowds for about 6 hours.
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6/16
Response from Property: 尊敬的賓客:您好!感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務!
Manmandepa
Classic 2-bed Room
Stayed in Jan 2025
Family
11 review
4.5/5
Great
Posted on Feb 7, 2025
I was attracted by the advertisement of Shenxianju Scenic Area and found that the hotel was right at the north gate of the scenic area. Ctrip also had a package with scenic area tickets for the room, which was really suitable. The facilities and area of the room were quite good. The bathroom and shower room were separate, which was very convenient. As for the service, the front desk staff and the noodle cooking aunt at the hot stall in the breakfast restaurant might be too busy, and they were always cold-noodle warriors! But it's not a big deal, the flaws do not hide the beauty!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to seeing you again and we will serve you wholeheartedly!
Guest User
Mountain-view Parent-child Room
Stayed in Jan 2025
Family
4 review
3.7/5
Posted on Feb 7, 2025
Stayed on the first floor, the toilet smelled very bad and the toilet drained very slowly. Hope it can be improved. Breakfast was good but the vegetables were not hot enough, the noodle soup was delicious. Fruits were good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:很抱歉讓您在入住期間經歷了不愉快,關於房間異味問題,由於酒店位於山區,氣壓不穩定,房間會產生味道,但是這些房間是不固定的,關於這個問題,我們也一直在跟進處理,但一直沒有得到根治,在此對此次入住説聲對不起,希望您下次再來,給我們一個提升的機會,祝您生活順意,巳巳如意!
Guest User
Queen Room With Courtyard View
Stayed in Dec 2024
Family
32 review
4.7/5
Amazing
Posted on Feb 4, 2025
Maybe it was because it was the Spring Festival, the room was not available at 3pm, the lock on the courtyard door was broken, and the first thing the room service operator said when he answered the phone was: "What's wrong with you?"
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務!
Guest User
Mountain-view Parent-child Room
Stayed in Dec 2024
Family
25 review
4.7/5
Amazing
Posted on Jan 27, 2025
The environment is very beautiful, the hotel is clean, the breakfast is not very diverse, but the quality is good. The service staff is nice, and the parent-child suite is quite large.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!您的評價是我們前進的最好動力,我們會不斷提高酒店員工的服務意識,重視服務品質的提升。酒店全體員工期待您及您家人的再次光臨!祝您生活愉快!
Guest User
Mountain-view Parent-child Room
Stayed in Dec 2024
Family
1 review
4.5/5
Great
Posted on Feb 3, 2025
The hotel is right in the scenic area, with an unbeatable location, direct to the mountain, fresh air, clean and tidy rooms, and very nice front desk staff. The only drawback is that the breakfast is chaotic and the service staff lack professionalism, everything else is very good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your praise. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly!
Guest User
Mountain-view Twin Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The room is clean and tidy, the environment is elegant, and parking is convenient. The scenery at the observation deck is beautiful, and you can watch the sunrise and sunset. The service is warm and thoughtful, and the breakfast is healthy and delicious.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務!
Gexiaojie
Mountain-view Twin Room
Stayed in Dec 2024
Travel with friends
3 review
2.1/5
Posted on Jan 24, 2025
Before coming here, I saw a review that the ticket to Shenxianju was not entered. I reminded it twice when I checked in on the first day and checked out on the second day. The front desk told me that I could just swipe my ID card. As a result, when we entered the park, there was still no information entered. 😄 It made me feel that the front desk was very unprofessional.
Moreover, the five-star hotel did not even provide basic masks. I was uncomfortable and wanted a mask but I didn't have one.
For meals, if you are traveling by car, it is recommended to drive out to eat. The hotel's catering is very average. It is not seafood. The average dish is more than 150 yuan.
It is said that the room was upgraded for me, but there were cigarette butts in the yard that were not cleaned up, which made me speechless.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,很遺憾在您入住期間給您帶來了不愉快,關於門票問題,我們後續對員工進行了培訓,對購票用户提前進行門票訊息錄入,確保客人能夠順利進入景區,同時在前台葯箱中及時補入口罩等常用物品,滿足不同賓客需求。關於房間院落煙頭問題,後續酒店也已經再此強調客房服務員每次清潔時要及時清理,杜絕類似問題的產生。
Ziyouxing22
Mountain-view Double Room
Stayed in Nov 2024
Couples
21 review
4.6/5
Great
Posted on Dec 31, 2024
Overall satisfied, located next to the north gate of Shenxianju, convenient.
The facilities are standard, with everything you need.
The breakfast is quite rich, and the dinner is actually OK under the management. The two vegetarian dishes are very hot, and the rice is a little cold.
The service is not too special. The welcome fruit was sent to the wrong room. After reminding, 2 bananas and 2 pears were given.
For friends who don't drive themselves, I still recommend this one. Friends who drive themselves should have more choices.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務!
Tymama
Mountain-view Twin Room
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 9, 2025
If you want to live near the scenic spot, there is nothing more suitable than Shenxianju Junlan! Because our family came out to relax, we booked three nights and planned to live near the scenic spot. Junlan is just opposite the north gate of Shenxianju, and it is just a short walk away. It is very convenient. At the same time, the Shenxianju ticket can be reused within three days, with the ID card and ticket stub. So, we went there for three consecutive days. On the third day, before leaving for the train station, we went in and played for more than two hours at the north gate of Shenxianju. Because there are tree climbing activities suitable for children at the north gate, it is very fun. Our boy is ten years old. In addition, Junlan Hotel is very good. We started with a twin room of more than 30 square meters. Because we enjoyed the room upgrade treatment in the off-season, we upgraded to a super large room later, and the bathroom was more than 10 square meters. I said this is probably the largest guest room I have ever stayed in. Thank you Junlan! In addition, Junlan's food is delicious. Our family loves it very much. There are almost no thunders. If you don't eat spicy food, tell the waiter in advance. This time I also used the laundry room, which is very convenient. The children's clothes are dried quickly and can be worn again. I feel at home in Junlan. Thank you very much! I feel very familiar with this brand when I see it again. I hope to visit Shenxianju again in the summer, and I also hope to stay at Junlan again!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務!
zhuzhu545
Mountain-view Double Room
Stayed in Nov 2024
Solo travelers
18 review
3.6/5
Posted on Dec 18, 2024
Advantages: Very close to the scenic spot, convenient parking, elegant environment, good sound insulation, good air conditioning and heating, the outdoor temperature was below zero that night, the bedding was comfortable, and the hygiene was quite clean. The shower and toilet in room 1305 obviously had no door, and I don't know if the other rooms in the hotel are the same? There seemed to be something for the hotel breakfast, but the dishes were not hot enough. The restaurant was large and spacious, but there was cold wind blowing in from the door, and the diners were all wearing thick clothes to eat. It would be best to use a screen to block it in winter.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上 (要給機會呀!)我們在努力,期待您見證!祝:一切順利!
Guest User
Mountain-view Double Room
Stayed in Nov 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Jan 1, 2025
The hotel lobby is a bit cold. The room is the standard Junlan. The breakfast variety is OK, but the coffee machine takes ten minutes to make a cup of coffee. The hotel parking is very convenient and the location is also very convenient. It is right next to the entrance of the scenic spot and you can walk into the scenic spot.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新,期待您的再次光臨,我們將竭誠為您服務!