Fortune Gloria Plaza Hotel Xiangtan Reviews

Response from Property: Dear Guest,Thank you for sharing your experience with us. we are continuously reviewing our cleaning and maintenance protocols to ensure that our rooms are always in the best possible condition. If you had brought this to our attention during your stay, we would have made every effort to resolve the issue immediately.Thank you for your understanding and for taking the time to share your thoughts with us.

Response from Property: Hello dear guests! Thank you for choosing to stay at our hotel and leaving such a warm and detailed review. Seeing that you highly recognized our hotel's overall environment, atmosphere, and room comfort, our team's efforts and intentions have been recognized. The best return. Hygiene standards are our constant insistence, and it is our greatest pleasure to make you feel clean and secure at home. We look forward to having the honor to serve you again in the future and create more unforgettable stay memories for you. I wish you a happy life and all the best!

Response from Property: Hello dear guests! Thank you very much for your long-term support and love. Your continued trust and choice in our hotel is our greatest honor. We are deeply sorry for the inconvenience you encountered during your stay and have deeply reflected on the shortcomings in this service. We understand that high-quality service is the cornerstone of a hotel's survival and development, and your feedback this time has undoubtedly sounded the alarm for us. Regarding the front desk service issues you mentioned, we have recorded this situation and will strengthen the training of front desk staff to ensure that each employee can provide services to guests with enthusiasm, efficiency and professionalism. At the same time, we will also optimize the internal communication mechanism to ensure that guests can receive timely and effective solutions when they encounter problems. We sincerely apologize for the inconvenience caused to you and ask you to continue to give us opportunities to improve. Your suggestions and criticisms are our precious wealth. We will take this as an opportunity to continuously improve ourselves. We look forward to having more opportunities to provide you with better services in the future, so that every time you stay is a pleasant experience. Become an unforgettable journey. I wish you a happy life and smooth work!

Response from Property: Hello dear guests! Thank you very much for choosing Xiangtan Fuxing Gloria Hotel and leaving a review and sharing. We hope to have the opportunity to have more communication and exchanges with you and give us more valuable suggestions. We will do every service aspect meticulously and live up to your high expectations for the hotel! Sincerely looking forward to your visit again! Thanks! ^_^

Response from Property: Hello dear guests! Thank you very much for your high recognition of all aspects of us! We always adhere to the principle of "guests first" and strive to make every guest feel the warmth and thoughtfulness of home. We are extremely pleased and proud to hear that you praised our service attitude. The hotel's convenient location allows you to easily meet your shopping needs while enjoying your leisure time, which is exactly what we expected. Thank you again for your valuable opinions and support. We look forward to continuing to provide you with better services and experiences in the days to come. If you have any suggestions or needs, please feel free to contact us, we will be happy to serve you!

Response from Property: Hello dear guests! First of all, please allow us to express our deepest gratitude to you with our most sincere feelings! Among the many choices, you choose to stay in our hotel again and again. This is not only the greatest affirmation of our services, but also a great encouragement and spur to our team. In the pursuit of service excellence, there is no best, only better. Continuous improvement is our constant commitment. Each of your suggestions and feedback is our precious wealth. We have recorded the areas for improvement in the individual service experience you mentioned this time and will use them as the direction and motivation for our future improvements. Every encounter makes us cherish it and makes us look forward to creating more beautiful memories with you.

Response from Property: Hello! Thank you for staying at Xiangtan Fuxing Gloria Hotel and taking the time to give us a review. The hotel has a superior environment and complete supporting facilities. It is next to Tianhong Shopping Plaza and the transportation is very convenient. It is our honor to provide you with satisfactory service. On the 7th floor If you are dissatisfied with anything, please tell us so we can make it right. I wish you a happy New Year and may your family be happy and healthy!