Home Inn Neo

Home Inn Neo Reviews

Home Inn Neo

No.40 Hubin East Road, Siming District, Xiamen, Fujian, 361004, ChinaView Hotel Details
Home Inn Neo
Home Inn NeoHome Inn NeoHome Inn Neo
Check available rooms for your travel dates
We Price Match
1 night

Home Inn Neo Guest Reviews

4.5/5
Good
1142 review
Verified reviews
Location4.4
Amenities4.5
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(1142)
Positive reviews(1097)
Reviews with photos/video(123)
Easy to get around(195)
Convenient location(147)
Classy environment(90)
Close to train station(89)
Average sound insulation(61)
Friendly front desk staff(59)
Delicious breakfast(24)
Perfect for business trips(16)
Negative reviews(44)
Alvin Kajongo
Business Double Room A
Stayed in May 2023
Business travelers
20 review
4.2/5
Very Good
Posted on Jun 7, 2023
Is a nice hotel
Response from Property: 哇塞,看到親對小如的讚美,小如十分感激,看來如家的顏值還是相當有魅力哦,嘻嘻,親的滿意就是對小如最大的安慰,相信有親的支持,小如會更加努力,下一次相遇還會有不一樣的驚喜等着親哦。
Guest User
2-bed Room
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 13, 2023
aaaaaaaaaa
Response from Property: 一句温暖的問候,能消除您旅途的疲憊,一份貼心的服務,能消除您舟車疲勞。非常感謝您對小如的認可,小如會繼續為您提供貼心優質的服務。小如歡迎您再來!
Guest User
Queen RoomA
Stayed in May 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 28, 2023
YYDSS
Response from Property: 謝謝親的好評,地球不爆炸,小如不放假,宇宙不重啟,小如不休息。風裡雨裏小如都在這裏等你再次光臨
Anonymous User
Queen RoomA
Stayed in Sep 2023
Travel with friends
10 review
1.0/5
Posted on Oct 7, 2023
Facilities: The room is really tiny, the price is very unreasonable, the same-day booking is 200 yuan more expensive than the advance booking, and the front desk did not give any reminders, which is clearly a scam. It is difficult for two people to turn around in a room of nearly 500 yuan, it is itchy under the quilt at night, the table lamp will not light up, one bedside lamp is on and the other is not, and there are hairs in the corners of the toilet Environment: The store is really small and the location is not easy to find. The taxi driver at the door can never find it, and the location is not clear The fried noodles for breakfast are still sour, and 1 of the 2 eggs is bad. The restaurant is very small and there is a kitchen behind it. The chef was washing things and farted loudly, which was very speechless Service: It is really a big ** that the hotel does not have conditioner. I called to ask but they were ignored. This is the attitude of the chain hotel
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Queen Room
Stayed in Jun 2023
Other
4 review
1.0/5
Posted on Jul 24, 2023
As soon as I entered the door, I found a lot of hair on the floor and hair on the nozzle, indicating poor hygiene; The aunt who did the cleaning on the first day took the room card and wanted to come in without knocking. She was probably doing the cleaning, but regardless of whether there was anyone in the room, she should knock on the door first and ask; Wi-Fi is also difficult to get on; The room is very small. Apart from convenient transportation, there is no other advantage. It is not worth the price.
Original TextTranslated by Google
Response from Property: Thank you for your choice to stay and your feedback. We apologize for your unpleasant experience! Small things like discovering shortcomings from the smallest details and maintaining the good aspects. I believe you will have a new experience next time you stay, and we look forward to your arrival!
Guest User
Business Double Room A
Stayed in Jul 2023
Travel with friends
1 review
1.0/5
Posted on Aug 13, 2023
I really didn’t expect that I could book such a good hotel at the price of over 400 per night. I was stunned when I entered the room. There was no place except for a bed. There were no windows in the room, and the lighting was terrible. The table was so small and the stool was yellow. I don’t know what it is and I don’t dare to sit on it. Girls can’t put on makeup at all. It’s so light that it’s difficult to open the suitcase in the aisle. There’s a terrible smell in the room. I can’t tell what it smells like. The bathroom doesn’t even have a disposable toilet seat. The smell is bigger. The shampoo and shower gel are not disposable. I don't dare to use the sink. It also leaks. Every time I put water on it, there is water on the floor. My feet are wet even if I wear disposable slippers. It's very disgusting. I don't know what it is on the toilet seat or myself. The soundproofing effect of the wiped-out room is as bad as cardboard. Anyone who makes a little noise outside can be heard in the room. Every morning, while I am still sleeping, it is very noisy outside. Room service is completed in seconds. It has been more than ten minutes and there is still no call. After urging the front desk twice, I came over. I booked three nights at once and couldn't change it. It was really depressing. The room worth more than 400 yuan made me feel that it was only worth more than 100 yuan. It was almost full of shortcomings and I couldn't complain... Anyway, it was only 1,000 yuan. Don’t come 🥹
Original TextTranslated by Google
Response from Property: Thank you for your choice to stay and your feedback. We apologize for your unpleasant experience! Small things like discovering shortcomings from the smallest details and maintaining the good aspects. I believe you will have a new experience next time you stay, and we look forward to your arrival!
Turtle2288
Guestroom (2 Beds)
Stayed in Jun 2023
Business travelers
7 review
1.0/5
Posted on Jul 20, 2023
The most rubbish hotel I have ever stayed in in Xiamen, bar none. The environment in the alley is terrible. What is even worse is that the hotel room is on the first floor and the smell of cigarette smoke is terrible.
Original TextTranslated by Google
Response from Property: Dear, I may be small but exquisite. Xiaoru has a variety of room types for you to choose from. Tell me your preferences next time and we will choose the best room for you. Looking forward to our meeting again~~~~
Guest User
Business Double Room A
Stayed in Dec 2023
Business travelers
8 review
4.0/5
Very Good
Posted on Jan 13, 2024
Very good, this hotel is very cost-effective
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, your affirmation is the greatest support for Xiaoru! Xiaoru is honored to receive your praise. My heart feels sweeter than tasting honey. Xiaoru will continue to provide high-quality services as always. Thank you for sharing this love with everyone. Satisfaction is only the starting point. You are here We are particularly concerned about everything during your stay. Xiaoru will definitely show you a better self and stay with you all the time. Remember to come often~
HHYyang
Business Double Room A
Stayed in Dec 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 14, 2024
Location, service, rooms are all great!
Original TextTranslated by Google
Response from Property: I am really excited to see the simple but profound praise from the guests. Xiaoru strives to provide the most considerate and meticulous service to each guest and looks forward to meeting you again^
sweet995
Queen RoomA
Stayed in Mar 2023
Travel with friends
4 review
1.0/5
Posted on Apr 11, 2023
The room was too smelly at first, so I had to wait for a long time before agreeing to change the room. However, the room on the first floor was too humid and had a bit of a musty smell. The bathroom was super small and crowded, and I had to go to the front desk to get things myself.
Original TextTranslated by Google
Response from Property: Xiaoru is very sad that I didn't get your 5-point rating~~ Xiaoru will always work hard to do better, we will continue to improve, and we hope that our next stay can bring you a better stay experience. Please believe that we, Xiaoru, will Continuously improve and do better and better. Xiaoru looks forward to meeting you next time and will bring you different surprises~
cicy—
Queen Room
Stayed in Mar 2023
Travel with friends
1 review
1.0/5
Posted on Jun 20, 2023
Not recommended. In the alley, the sound insulation is very poor. The space is very small. The worst hotel I have ever stayed in. The hotels in Xiamen are really speechless.
Original TextTranslated by Google
Response from Property: Thank you for your choice to stay and your feedback. We apologize for your unpleasant experience! I am small but exquisite. Xiaoru has a variety of room types for you to choose from. Tell me your preferences next time and we will choose the best room for you. Looking forward to our meeting again~~~~
Anonymous User
Queen RoomA
Stayed in Nov 2022
Travel with friends
4 review
1.0/5
Posted on Dec 10, 2022
It's too bad. It's impossible to go there a second time. The room is on the first floor. It's a renovated house. It's too outrageous. There is no signal in the room and I can't even receive the wifi verification code! The air in the room is so bad that I feel suffocated without turning on the air conditioner! ! The sound of leaking water came out of nowhere in the middle of the night and woke me up! ! There is no soundproofing at all, you can hear people talking outside clearly. I don’t know if the bedding has been changed, but I feel itchy...
Original TextTranslated by Google
Response from Property: Sir, we are very sorry to see your review and let you down during your stay. We will work hard to improve our shortcomings. We strive to satisfy every guest and look forward to your visit again!
Guest User
2-bed Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Feb 9, 2025
在廈門旅遊居住的小房間,交通很方便,就在火車站對面,周圍吃飯啊,逛街啊都不錯,好幾個商場,主要是距離地鐵、公交車站都很近。而且打掃的很乾凈,晚上也比較安靜,前台的服務人員很熱情。早餐對於這個價位的酒店來説,已經很不錯了。值得,首次來廈門旅遊,思明區不錯,但我更喜歡集美區,安靜,美麗,温柔,都去看看呀
Translate
Response from Property: 看到親的好評,小如甚是開森哦!提供合適 、安全、放心的住宿環境是小如應該做的,小如等着親常來做客,我們會一直陪伴您哦,麼麼噠--- 回覆人:您的小如
Guest User
Business Double Room A
Stayed in Nov 2024
Couples
16 review
1.2/5
Posted on Jan 3, 2025
商務大床房在一樓然後彎彎繞繞的,好不容易到了關燈頭頂上還亮了一個小燈,還關不了的那種,擱那邊跟我玩一閃一閃亮晶晶,然後窗户在走廊邊,過道走路的聲音非常清楚,過去四五個男的在那裡嘰裏呱啦,吵死了,隔音非常的**!隔壁在哄孩子的聲音我都能聽得到,我不用隔壁來哄我睡覺好吧。總體來説非常的差,床上還有幾衹毛,我也是醉了,無敵了!體驗感非常的差,一晚上沒睡着。
Translate
Response from Property: 小如在此感謝您的點評!關於您反映的問題,小如都記下來了,會努力改正的,如家廈門火車站廣場萬象城店會繼續努力,為您提供更好更優質的服務,期待與您的下一次邂逅~
Anonymous User
Business Double Room A
Stayed in Nov 2024
Couples
1 review
2.5/5
Posted on Dec 20, 2024
有蟑螂啊啊啊🪳而且户型很奇怪 進門一個長走廊 很窄,窗户外還是樓梯。,。什麼鬼啊,吃個飯 一會蟑螂爬出來了 上個廁所一抬頭還有一衹蟑螂。點個外賣,讓前台幫忙送上來,她説沒人了 ,好 ,我理解 ,一個人不可以送,我下去拿外賣,發現兩名前台在那裡站着,好一個沒人噢😯
Translate
Response from Property: 客官,看到您的點評我們很內疚,入住期間讓您失望了。我們會努力提升自己的不足。儘量讓每一位住客滿意,期待您的再次光臨