To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(819)
Positive reviews(790)
Reviews with photos/video(188)
Easy to get around(189)
Close to train station(112)
Friendly front desk staff(71)
Delicious breakfast(64)
Too noisy(45)
Convenient for shopping(32)
Excellent afternoon tea(12)
Stayed multiple times(9)
Negative reviews(29)
Mikemur81
Double Room
Stayed in Sep 2024
Solo travelers
22 review
4.5/5
Great
Posted on Oct 26, 2024
No complaints. I feel this is a great budget hotel if you are looking to stay for a night or two. Bed was comfortable and room was small but good. Staff was friendly. Would consider staying again for price I paid
Response from Property: Dear customers, thank you very much for your support to our hotel. we always believe that a good reputation must be recommended from the most sincere comments of the guests. at the same time, we are honored to provide you with the best service. You are very welcome to continue to choose our hotel, with your encouragement, our service will be better and better!
MBD
1-bed Room
Stayed in Sep 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Jan 13, 2025
A pleasure to have stayed here yet again. It's definitely my go to, whether a short stopover or slightly longer. Ticks all the boxes and close to everything you could need including all public transportation and taxis etc.
Response from Property: Dear customers, thank you very much for your support to our hotel. we always believe that a good reputation must be recommended from the most sincere comments of the guests. at the same time, we are honored to provide you with the best service. You are very welcome to continue to choose our hotel, with your encouragement, our service will be better and better!
Anonymous User
Double Room
Stayed in Feb 2025
Solo travelers
7 review
4.0/5
Very Good
Posted on Mar 9, 2025
Despite the presence of indoor smokers in the vicinity, the location remains strategic and highly convenient for transportation services.
Response from Property: Dear customers, thank you very much for your support to our hotel. we always believe that a good reputation must be recommended from the most sincere comments of the guests. at the same time, we are honored to provide you with the best service. You are very welcome to continue to choose our hotel, with your encouragement, our service will be better and better!
Win Thaw Ko
Double Room
Stayed in Jan 2025
Couples
4 review
4.2/5
Very Good
Posted on Feb 11, 2025
The hotel is a block next to the railway station which is very convenient. The staffs are very helpful they even gave us an early check in.
The washing machines service are superb,too.
Response from Property: I will remember your words. Thank you for liking Xiaoyi. Xiaoyi is very happy~~ You can recommend Xiaoyi to your friends to experience it. If you like it, come often!
Paulineng Bao
Business Room (2 Beds)
Stayed in Dec 2024
Travel with friends
12 review
3.2/5
Posted on Feb 2, 2025
Ibis Xiamen walking distance to Railway Station is set in the centre of Xiamen, 7 km from Xiamen University. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property.
The property is non-smoking 👍
Response from Property: Dear little master~ Life is a series of encounters, all of which are fate! To my dear guests, I hope Xiaoyi can accompany you through the four seasons of the year
Yat Lai
Business Double Room
Stayed in Nov 2024
Couples
7 review
4.0/5
Very Good
Posted on Dec 21, 2024
Hotel is a little aged but only 3 minutes walk to the underground subway station and above-ground BRT(Bus Rapid Transit) station, with plenty of restaurants and shopping malls around, very convenient!
Response from Property: Dear guests, hello! We are very sorry for the inconvenience caused to you. There are some shortcomings in the hotel's initial design. We will also work hard to improve the hardware quality of the hotel. Thank you for your understanding and look forward to your next visit. I wish you a happy life!
Chai
Business Room (2 Beds)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 15, 2024
Location was very good, within walking distance to shopping malls, railway station, metro and BRT. The rooms were clean and comfortable. I will recommend this hotel to my friends.
Response from Property: Dear customers, thank you very much for your support to our hotel. we always believe that a good reputation must be recommended from the most sincere comments of the guests. at the same time, we are honored to provide you with the best service. You are very welcome to continue to choose our hotel, with your encouragement, our service will be better and better
Guest User
Double Room
Stayed in Oct 2024
Family
5 review
4.2/5
Very Good
Posted on Dec 7, 2024
The room is too small, can't even open up 2 luggages at a time. Found some small bugs on the bed, not very clean...
Response from Property: 尊敬的客人您好!給您帶來不好的入住感受深表歉意!酒店有些地方做的不好的地方,我們也真誠的加以整改,希望為每個顧客提供最舒適的環境!祝您生活愉快!
Anonymous User
1-bed Room
Stayed in Oct 2024
Solo travelers
12 review
4.0/5
Very Good
Posted on Dec 1, 2024
Good location close to the train and metro station.
Fine small simple room, perfect for travellers who just need a good bed and shower
Response from Property: Dear guests, thank you for your stay and comments. Your satisfaction is our unremitting pursuit. With your encouragement and support, Xiaoyi will definitely go further. We look forward to your visit again and wish you a happy life!
Wei How
Double Room
Stayed in Sep 2024
Solo travelers
7 review
3.5/5
Posted on Nov 14, 2024
The location is pretty much the only seller for this place. Next to the Xiamen island station. Mind that the island station does not do the high speed rail (gaotie) and only does the slower rail out of the island (dongche).
The service was standard and cleanliness is very average. You can smell faint cigarettes and drainage from the toilet.
Response from Property: Hello, dear guests, thank you for staying at Ibis Xiamen Train Hotel and giving IBIS praise in your busy schedule! Your support is the driving force for us to move forward, we will continue to strive to provide you with a comfortable stay environment and better service, on the issues you mentioned, we will communicate with the relevant departments in a timely manner to make improvements. IBIS will continue to work hard so that you can experience our heart and progress every time you check in! IBIS is waiting for you here, sincerely looking forward to meeting you again!
Guest User
Superior Double Room
Stayed in Apr 2024
Family
14 review
5.0/5
Outstanding
Posted on May 4, 2024
Great location, next to the railway station, many restaurants and shops around the hotel.
Response from Property: Dear customers, thank you very much for your support to our hotel. we always believe that a good reputation must be recommended from the most sincere comments of the guests. at the same time, we are honored to provide you with the best service. You are very welcome to continue to choose our hotel, with your encouragement, our service will be better and better!
Anonymous User
Superior Double Room
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 8, 2024
Nice and convenient location and not far from the BRT, bus stop and Xiamen train station. The hotel staff were friendly and helpful. Would stay again.
Response from Property: Dear customers, thank you very much for your support to our hotel. we always believe that a good reputation must be recommended from the most sincere comments of the guests. at the same time, we are honored to provide you with the best service. You are very welcome to continue to choose our hotel, with your encouragement, our service will be better and better!
Anonymous User
Guestroom (2 Beds)
Stayed in Aug 2024
Business travelers
34 review
4.5/5
Great
Posted on Oct 2, 2024
Convenient location. Clean room, nice environment, and many restaurants nearby. A good choice for a stay in Xiamen.
Response from Property: Dear customers, thank you very much for your support to our hotel. we always believe that a good reputation must be recommended from the most sincere comments of the guests. at the same time, we are honored to provide you with the best service. You are very welcome to continue to choose our hotel, with your encouragement, our service will be better and better!
Guest User
Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 31, 2024
Simple but advance at good location
6/14
Response from Property: Dear customers, thank you very much for your support to our hotel. we always believe that a good reputation must be recommended from the most sincere comments of the guests. at the same time, we are honored to provide you with the best service. You are very welcome to continue to choose our hotel, with your encouragement, our service will be better and better!
Joon Kong
Business Double Room
Stayed in Aug 2024
Business travelers
11 review
4.0/5
Very Good
Posted on Oct 2, 2024
The hotel location is near the train station and metro. Easy to move around with many shopping malls within the walking distance of 10 to 20 minutes. However, the hotel corridor and carpet need to well maintenance.
Response from Property: Hello, dear guests, thank you for staying at Ibis Xiamen Train Hotel and giving IBIS praise in your busy schedule! Your support is the driving force for us to move forward, we will continue to strive to provide you with a comfortable stay environment and better service, on the issues you mentioned, we will communicate with the relevant departments in a timely manner to make improvements. IBIS will continue to work hard so that you can experience our heart and progress every time you check in! IBIS is waiting for you here, sincerely looking forward to meeting you again!