Novotel Xiamen International Convention Center  Reviews

Response from Property: Hi dear guest, thank you for your compliment to Novotel. It is a great honor to let you spend a wonderful night. We have a fresh and comfortable environment; elegant and open space; sincere and loving service. Rest and recharge in Novotel, you can get physical and mental relaxation and pleasant experience. Looking forward to your next stay~-Front Desk Guest Service

Response from Property: Hi 尊敬的客人！看到您的點評，小諾內心十分感動！因為您的鼓勵，我們會越來越好！因為您的支持，我們會越來越努力！一杯温熱的茶水，一聲親切的問候，一抹發自內心的微笑，是小諾的熱心與貼心。滿意只是起點，驚喜與感動才是小諾前進的方向。-前廳賓客服務

Response from Property: Hi，嘻嘻~小諾已經收到小主的稱讚了，內心真的是樂開了花呢！服務好每位客人是小諾應該做的哦。小諾家是以閲讀和屬地攝影為主題的人文酒店，不僅有精美的圖書可以借閲，都可以免費借閲到房間裏看，還有24小時自助洗衣房，感謝小主對小諾的認可，期待與您下次的美好邂逅。-前廳賓客服務

Response from Property: Hi, thank you for choosing to stay and recognizing me. Xiao Nuo is very pleased and proud to see your five-star praise. It instantly washes away all the fatigue and is more willing to provide warm service. The hotel is located on Guanyinshan Square and Guanyinshan Beach. It is next to the quiet coastline along the most beautiful ring road in Xiamen. It is located on the scenic East Ring Road. It has a superior location and convenient transportation. There is a subway station downstairs. You can also walk to Guanyinshan Beach, all the way south to Xiamen International Conference Center, Strait Grand Theater, Romantic Ring Road, Coconut Wind Village, Zengcuo'an, Nanputuo Temple, Xiamen University White City, Xiamen University, wooden plank road, Hulishan Fort and other famous tourist attractions; the hotel is equipped with guest rooms, catering, conferences, children's playgrounds, laundry rooms, gyms, business district negotiation areas, shared office spaces, etc., to provide convenience for your business travel, vacation, family and parent-child travel. The scenery is everywhere, and the heart is free. - Front desk guest service

Response from Property: Thank you for your support! Your satisfaction makes us feel that all our efforts and efforts are worthwhile. We hope that our warm service and comfortable rooms can leave you with a wonderful memory of your journey. A new beginning is only a moment of youth, and companionship is the longest confession. In many cases, love cannot be expressed in words, and your simple praise is enough to comfort our efforts! Thank you for your praise, Xiaonuo wishes you a pleasant journey~-Front Desk Guest Service

Response from Property: Hi 尊敬的賓客，感謝您對小諾的讚美，很榮幸能夠讓您度過一個美好的夜晚。我們有清新、舒適的環境；雅緻、開放的空間；真誠、有愛的服務。在諾富特休憩、充電，您能得到身心的放鬆和愉悦的體驗。期待您的再次入住~-前廳賓客服務

Response from Property: Hi，感謝您的入住，首先謝謝您對咱們的肯定，能讓您這麼滿意是我們莫大的榮幸，小諾一定不忘初心，給來到這裏的每一位客人提供高效而優質的住宿環境。咱們的早餐是中西結合自助的，細節服務一直是我們追求的重點。您的建議我們會聽取採納並努力提高整體產品質量，以最飽滿熱情的服務期待您下次的入住。-前廳賓客服務

Response from Property: Hi 親愛的賓客，您細緻而温暖的點評讓小諾覺得倍兒有動力，小諾處處流露着低調的奢華，以書吧，茶吧和酒店為一體，為熱愛生活，熱愛閲讀，追求自由的你提供不一樣的體驗，住小諾，享生活，生活的原質是愜意、寧靜而美好的，這一切，小諾都可以給你。感謝您的光臨，小諾隨時在恭候您的再次到來。-前廳賓客服務

Response from Property: Hi 尊敬的客人！看到您的點評，小諾內心十分感動！因為您的鼓勵，我們會越來越好！因為您的支持，我們會越來越努力！一杯温熱的茶水，一聲親切的問候，一抹發自內心的微笑，是小諾的熱心與貼心。滿意只是起點，驚喜與感動才是小諾前進的方向。-前廳賓客服務

Response from Property: We are very sorry about your feedback that late-night porridge was not explained to you as a self-service mode. The display board in the front hall and the online booking channel indicate the opening method and time of late-night porridge. We will also strengthen training on the front desk in the future. . At the same time, we are also very happy that the breakfast service lady has been recognized by you. You are welcome to continue to give us feedback and suggestions so that we can continue to improve and enhance service quality. Once again, we sincerely apologize for your experience and thank you for your understanding and support.

Response from Property: Hi dear guest, Xiaonuo's efforts are just for your praise. Thank you for liking our natural, fresh, simple and quiet living environment. The best trip is to feel a sense of déjà vu in a strange city, to feel a long-lost touch, to experience the neighborhood and Novotel. Xiaono will always be your haven. - Front office guest service

Response from Property: Regarding your feedback that the air conditioner can only produce warm air, we have been adjusting it. We deeply regret the inconvenience caused to you. We should promptly repair or replace faulty air conditioning equipment to ensure that guests can adjust the indoor temperature as needed. At the same time, we also express our sincere apologies for the hygiene problems in the room, such as shower gel and shampoo that were almost used up and were not replaced in time, and the bathroom door was damaged. These are details that we should strictly control in daily management. , we will immediately make rectifications to ensure that each room is kept clean, tidy and intact. In addition, we attach great importance to the issues you mentioned such as exposed wires and no power in the minibar. These problems not only affect the guest experience, but also pose safety risks. We will immediately organize professionals to conduct comprehensive inspections and repairs to ensure that all facilities can be used normally and eliminate potential safety risks. Finally, we are very sorry for the problems you still encountered after changing rooms. We will strengthen the maintenance and inspection of guest room facilities to ensure that each room can provide stable and reliable hot water service. At the same time, we also very much welcome your continued feedback and suggestions to us so that we can continue to improve and enhance service quality. Once again, we sincerely apologize for your experience and thank you for your understanding and support.

Response from Property: Hi 親愛的賓客，感謝您點亮了的星空。諾富特，始於住宿的生活方式品牌集團。從住宿出發，向追求品質生活的消費者，傳遞人文、温暖、有趣的生活方式，並以持續改進的優質產品、服務與體驗，塑造和完善人們的未來生活。酒店不僅僅有帶給您香甜好夢的宿歸，還有24小時免費開放的健身房和洗衣房，更有中西結合營養豐富的早餐廳，還有時尚人文的茶居，諾富特崇尚鄰里服務，小諾在這裏期待您再次回家！-前廳賓客服務

Response from Property: Hi，嘻嘻~小諾已經收到小主的稱讚了，內心真的是樂開了花呢！服務好每位客人是小諾應該做的哦。小諾家是以閲讀和屬地攝影為主題的人文酒店，不僅有精美的圖書可以借閲，都可以免費借閲到房間裏看，還有24小時自助洗衣房，感謝小主對小諾的認可，期待與您下次的美好邂逅。-前廳賓客服務