Xi'an Yanta District 5-star Hotels

Beautiful hotel super modern and very “chic” … rooms are like piece of art ! So comfortable and big ! Breakfast buffet is incredible and swimming pool with to stay few hours ! Excellent experience … maybe .. what missing a kids area ! (Playground !) .

HUALUXE Xi’an Tanghua is absolutely gorgeous! From the moment we walked in, we were blown away by how beautiful everything is. My family had such a wonderful time here. The rooms were spacious and spotless, and the whole atmosphere of the hotel just felt so peaceful. We especially loved the little thoughtful touches that made our stay extra special. I also have to mention Rachel at the front desk—she was fantastic! So friendly, patient, and genuinely helpful. She made us feel so welcome and went above and beyond to make sure we had everything we needed. Her warm personality really stood out and made our experience even better. This hotel is a gem, and we can’t wait to come back next time we’re in Xi’an. Highly recommend it!

With Ritz Carlton, it's expected to be good. But 8 want to say their staff is very friendly, polite and welcoming. From housekeeping ayi, buffet kitchen staff, restaurant servers, to floor manager , all would greet me with eye contact and a smile. They were very helpful. One of my best hotel experiences. Well done management team. 👍

My family recently had the pleasure of staying at the Intercontinental Hotel nestled in the high-tech district of Xi'an, and I must say, it exceeded all my expectations. The service was impeccable, with standout staff like Sarah who went above and beyond to ensure a memorable stay. The room was not only spacious but also maintained to the highest standards of cleanliness, offering a comfortable sanctuary after a day of exploring. The breakfast buffet offered a wide array of delicious options. Overall, my experience was nothing short of exceptional, and I would highly recommend this hotel to anyone visiting Xi'an. Special thanks to Sarah for her excellent service. ❤️

We checked in around 12 min night and was served by Ms Loopy. She also slept helpful to share with us where we could get our yummy supper and also sending us various links that we could explore for the next two days. The room was spacious compared to other other hotels we have stayed during this trip. Upon knowing one of the rooms were celebrating their wedding anniversary, she made a personalised card for them in the wee hour. The toilets were also very spacious with both a shower and a large bathtub which were both very enjoyable. The only shortfall was we were unavailable to swim in the pool as we were not aware of the requirement to wear a cap. Suggest the hotel to keep visitors informed of the detail prior to others' trip. Thanks.

14 March 2025 Appreciation for Hyatt Regency Staff – Cindy Gong & Chef Yuan I would like to commend Cindy Gong at the front counter for her politeness, affability, and efficiency. She ensures a warm and seamless guest experience with her professionalism and attentiveness. Chef Yuan is equally commendable for his culinary expertise and hospitality. He is affable, polite, and highly capable, delivering quality dishes with great care. Both Cindy and Chef Yuan are outstanding assets to Hyatt Regency, making every guest’s stay enjoyable with their excellent service during my stay from 10–12 March 2025. Warm regards, H.K. Goh Room 1072

Cindy Zhang is attentive and understanding our needs and able to provide an affectionate and warm welcome for our stay in West in Xian. Location is superb next to tang streets and goose pagoda is walking distance opposite hotel. I visited spa perhaps can check sauna room is not hot in the morning and jacuzzi is neither cold or hot should change to hot water. All staff showed highest standard of service and hospitality. Keep it up!

The staff were pleasant and always available if help was needed. The grounds were well kept and peaceful. Good selection at breakfast.

I must say that it beyonds expectation for Gran Melia hotel, particularly Manager Berry, she works with excellence service mind. The first time I go traveling in XiAn with my elder mom. It is quite complicated to take care her. But this hotel is the right answer, specially Miss Berry who understands our needs well. Full breakfast buffet with various food and wider room with balcony is perfect for us. I must recommend this hotel to my friends and suggest them to book premium room too.

We arrived at the hotel around 10 PM and were warmly welcomed by a gentleman in a light blue jacket (apologies, we didn’t catch his name; he was slightly on the plump side). His friendly demeanor immediately made us feel at home. During check-in, we were attended to by Sam at the reception. Noticing that we had three kids with us, he thoughtfully offered some delicious snack crackers to keep us busy while waiting. The snacks were so tasty! As a family, we preferred our rooms to be close to each other. Unfortunately, the rooms we had reserved were at opposite corners of the building. Sam went the extra mile and consulted the Manager, Ms. Candy, for a solution. While we were ready to downgrade one of the family rooms to a standard room, Ms. Candy instead graciously upgraded one of the family rooms to a suite to accommodate our request. This gesture was deeply appreciated! The breakfast at the hotel was fabulous, offering a wide range of options, including Chinese and Western dishes, along with kid-friendly snacks. We had the pleasure of meeting Ms. Candy again in the lobby, where she provided excellent sightseeing advice. She recommended a visit to Mount Hua and even arranged for the hotel driver to take us there. The trip turned out to be absolutely fantastic, and we were in awe of the stunning mountain scenery. I highly recommend this hotel to travelers visiting Xi'an. Its location is superb—right next to Datang Everbright City, with plenty of restaurants and shopping malls within walking distance.