Xi'an Yanta District 5-star Hotels

Xi’an was very clean and the air was clear. Though the air was dry, my lips and mouth never cracked! There were beautiful festivals with glowing lights. We stayed in a quiet, family owned hotel, and they were kind and wonderful! They prepared us fresh oranges and grapes and they were so sweet.  the hotel was located in a long alleyway field with small stores that either sold jewelry, fruits, clothes, etc. There were also restaurants filled with delicious foods and great view. There are many animals roaming around, but they didn’t buy it and were very affectionate. The people around us wore traditional clothes. We dressed up in traditional clothes and the staff did our makeup. We took photos in the afternoon were there was a beautiful sunset. I would definitely recommend going to Xi’an where everyone is kind, there are friendly animals, delicious food, and great views! 

With Ritz Carlton, it's expected to be good. But 8 want to say their staff is very friendly, polite and welcoming. From housekeeping ayi, buffet kitchen staff, restaurant servers, to floor manager , all would greet me with eye contact and a smile. They were very helpful. One of my best hotel experiences. Well done management team. 👍

My family recently had the pleasure of staying at the Intercontinental Hotel nestled in the high-tech district of Xi'an, and I must say, it exceeded all my expectations. The service was impeccable, with standout staff like Sarah who went above and beyond to ensure a memorable stay. The room was not only spacious but also maintained to the highest standards of cleanliness, offering a comfortable sanctuary after a day of exploring. The breakfast buffet offered a wide array of delicious options. Overall, my experience was nothing short of exceptional, and I would highly recommend this hotel to anyone visiting Xi'an. Special thanks to Sarah for her excellent service. ❤️

14 March 2025 Appreciation for Hyatt Regency Staff – Cindy Gong & Chef Yuan I would like to commend Cindy Gong at the front counter for her politeness, affability, and efficiency. She ensures a warm and seamless guest experience with her professionalism and attentiveness. Chef Yuan is equally commendable for his culinary expertise and hospitality. He is affable, polite, and highly capable, delivering quality dishes with great care. Both Cindy and Chef Yuan are outstanding assets to Hyatt Regency, making every guest’s stay enjoyable with their excellent service during my stay from 10–12 March 2025. Warm regards, H.K. Goh Room 1072

We checked in around 12 min night and was served by Ms Loopy. She also slept helpful to share with us where we could get our yummy supper and also sending us various links that we could explore for the next two days. The room was spacious compared to other other hotels we have stayed during this trip. Upon knowing one of the rooms were celebrating their wedding anniversary, she made a personalised card for them in the wee hour. The toilets were also very spacious with both a shower and a large bathtub which were both very enjoyable. The only shortfall was we were unavailable to swim in the pool as we were not aware of the requirement to wear a cap. Suggest the hotel to keep visitors informed of the detail prior to others' trip. Thanks.

Very close to the Big Goose Pagoda and right beside the night street area. The room is not in the main hotel building, needs to walk 5 mins inside hotel corridor from hotel lobby. Room is spacious with proper residence amenities and a washing machine. King size bed and a big sofa bed.  Great for family of 3-4.

The staff were pleasant and always available if help was needed. The grounds were well kept and peaceful. Good selection at breakfast.

This must be the most beautiful hotel and superb hospitality I have stayed. Hotel is housed in a traditional and culturally significant building with history. 是一座多么华丽壮观的建筑。Hotel Staff is well versed in every aspect. Special Compliments to Mario & Hubery. They are so kind to attend to our needs and recommend good Muslim restaurants to us. They even help us book tickets to Terracotta Army Museum and Tang Paradise. Special thanks to Hubery who is well versed in English , took good care of us , offer suggestions and explanation for some Xi’An tourist attractions . Well definitely come back again.

I must say that it beyonds expectation for Gran Melia hotel, particularly Manager Berry, she works with excellence service mind. The first time I go traveling in XiAn with my elder mom. It is quite complicated to take care her. But this hotel is the right answer, specially Miss Berry who understands our needs well. Full breakfast buffet with various food and wider room with balcony is perfect for us. I must recommend this hotel to my friends and suggest them to book premium room too.

We arrived at the hotel around 10 PM and were warmly welcomed by a gentleman in a light blue jacket (apologies, we didn’t catch his name; he was slightly on the plump side). His friendly demeanor immediately made us feel at home. During check-in, we were attended to by Sam at the reception. Noticing that we had three kids with us, he thoughtfully offered some delicious snack crackers to keep us busy while waiting. The snacks were so tasty! As a family, we preferred our rooms to be close to each other. Unfortunately, the rooms we had reserved were at opposite corners of the building. Sam went the extra mile and consulted the Manager, Ms. Candy, for a solution. While we were ready to downgrade one of the family rooms to a standard room, Ms. Candy instead graciously upgraded one of the family rooms to a suite to accommodate our request. This gesture was deeply appreciated! The breakfast at the hotel was fabulous, offering a wide range of options, including Chinese and Western dishes, along with kid-friendly snacks. We had the pleasure of meeting Ms. Candy again in the lobby, where she provided excellent sightseeing advice. She recommended a visit to Mount Hua and even arranged for the hotel driver to take us there. The trip turned out to be absolutely fantastic, and we were in awe of the stunning mountain scenery. I highly recommend this hotel to travelers visiting Xi'an. Its location is superb—right next to Datang Everbright City, with plenty of restaurants and shopping malls within walking distance.