Hotels in Terracotta Army/Hua Qing Palace, Xi'an

Services: The hotel arrival experience was average; some staff members were friendly, while others came across as quite stern. The person who assisted with my luggage seemed a bit unfriendly, which made me hesitant to ask him any questions. The rest of the staff were generally fine, though. I appreciated the birthday cake and the decorations in my room, which certainly added to the experience. However, the overall warmth and hospitality from the staff were lacking. One moment that I found slightly insulting was when a staff member asked me if I had taken their hotel room pouch while I was waiting for my taxi to my next hotel. It felt as though they suspected me of theft. Additionally, the hotel did not provide basic amenities like a toothbrush and shower caps, and I was too fatigued from jet lag to request them. Fortunately, I had packed my own toothbrush. Restaurant: The restaurant staff provided a much better service than the hotel staff. They were polite and accommodating, in contrast to the person who assisted me with my luggage and drove the golf cart. His tone was quite off-putting, making him seem unapproachable and even confrontational at times. Facilities: The bathroom was somewhat dated, with some corners showing signs of mold. The room itself was a bit dimly lit. The highlight of my stay was definitely the private onsen and the performance of ”长恨歌!” 👍🏻👍🏻👍🏻 Conclusion: The money spent was well worth it for the private onsen and the VIP tickets to the ”长恨歌” show! It was truly a fantastic experience and well worth seeing.

The front desk service is very good, the environment is good, clean and hygienic ^^ Sanitary and clean, the windows are bright and clean#Service service is considerate, meticulous#Location transportation is convenient, location is close to the city center#Room facilities The room is clean and brand new, generous but elegant, beautiful and smart

This accommodation is something very special. If you like contact and tips from locals, this is the place for you. You Can also taste local tea. The rooms are very nicely decorated and I had the best sleep in a long time. High quality beds and pillows! Hot water comes quickly in the shower with pleasant water pressure. The location is also great if you want to see the Terracotta Warriors. The Huaqing Palace Park and its show is highly recommended. You can reach it by foot.

Excellent location of about 500 mtr from the Chang Hen Ge play. Spacious room and extremely clean with diligent househeekping staff. I stayed jn Xi'an for 9 days in 3 different hotels and this was the best among them. Bottled water conveniently placed at lift landing (though I did not take as I prefer to be environmentally friendly to practise water refill), Front desk service was of 5 star quality in terms of friendliness and promptness. The in house restaurant at the 4th floor serves delicious food that are not heavily sauced. We enjoyed fhe food and the waitressing service of Ms Wu and Ms Sun. Highly recommended if one wants to spend a night at Lin Tong for terracotta visit (15 min didi ride away) and/or for the famous play!

The room is clean and pet-friendly. The place is large. The B&B we stayed in has a large yard, which is very cozy. Opposite is its own restaurant, so you don't have to worry about breakfast, dinner and supper. The boss is very generous. There are many pomegranate trees in the supper place, which the boss takes care of himself. It is also very close to the Terracotta Warriors. I will stay here again when I bring my family to Xi'an next time.

服務：超級美好的一次住宿，老闆老闆娘真的超級熱情淳樸有人情味，很感動6點半一大早下樓已經看到他們在忙碌，這麼早還能提供熱騰騰的早餐，讓我可以有能量沖開園那一波！！ 衞生、環境和設施：房間和環境真的也沒什麼好説的，佈置得都很用心和完美。所以我一直在拍照，房間也一應俱全，外面化雪的天屋內也很温暖，尤其晚上的電熱毯睡得很舒服！推薦。

The room is OK. The boss came and changed me to a large room on the second floor. The service was very warm. The aunt also gave us two persimmons, which were very sweet. It's very nice to stay here. It feels like home. I am from Guangdong and came here. It's perfect to have tea sets. I love it so much.

The hotel is very charming and welcoming. It has everything you need to have an excellent stay. The breakfast is very varied and delicious, the location is excellent if you are going to visit the Terracotta Warriors and see the show at the Huaqing Palace. Everything is in order and clean. The people at the reception are very friendly. Special mention for Xiaoru, who was always very cordial and kind. She always tried to communicate with us, even with a translator. She offered to help us with everything. Seriously, Xiaoru, your personality and good attitude give the hotel a very special touch. I would stay here again and recommend it to people I know.

It was a very good stay. We booked a small villa for four people, and were given breakfast for four people and hot springs, as well as cupping and scraping. After the reservation was made, the staff took the initiative to contact us to confirm the check-in information and time, and created a special WeChat group. After checking in at the hotel, a battery car was specially delivered to the door of the villa, and the staff accompanied us to introduce the situation in the villa. During the stay, if you have any needs, just send them directly to the group and someone will reply and solve them immediately. It is also very convenient to pick up and drop off by car wherever you want to go. The two bedrooms in the villa are also very spacious, with a small yard and a terrace. The overall experience is much better than that of ordinary hotel rooms. My family also gave unanimous praise, but it felt a little rushed after only staying for one night. In addition, the hot spring pool in the villa was not open, so it was not very convenient to go to another place to soak in the hot spring, but it was still very good overall. I especially like the staff. They responded very quickly and were friendly and kind, which really made people feel happy. I highly recommend the stay experience.

The hotel upgraded me to a suite for free. The service was excellent, the room was very quiet, and I was very surprised that I could see Mount Li from the hotel.