Ibis Shangpin  Hotel  (Xi'an Wuhankou Subway Station Store)

Ibis Shangpin Hotel (Xi'an Wuhankou Subway Station Store) Reviews

Ibis Shangpin Hotel (Xi'an Wuhankou Subway Station Store)

Jiefang Road 318, Xincheng District, Xi'an, Shaanxi, ChinaView Hotel Details
Ibis Shangpin  Hotel  (Xi'an Wuhankou Subway Station Store)
Ibis Shangpin  Hotel  (Xi'an Wuhankou Subway Station Store)Ibis Shangpin  Hotel  (Xi'an Wuhankou Subway Station Store)Ibis Shangpin  Hotel  (Xi'an Wuhankou Subway Station Store)
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Ibis Shangpin Hotel (Xi'an Wuhankou Subway Station Store) Guest Reviews

4.8/5
Excellent
438 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(438)
Positive reviews(434)
Reviews with photos/video(75)
Easy to get around(98)
Convenient location(75)
Classy environment(49)
Close to metro(46)
Friendly front desk staff(45)
Delicious breakfast(35)
Large rooms(24)
Would stay again(12)
Negative reviews(4)
Anonymous User
Queen Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Good hotel, good service. Location around 10 minutes walk from the metro station (line 4). But there might not be a lot of options for late night food.
Response from Property: Dear international friends, hello, I am very glad that you chose Ibis Shangpin Hotel to stay here. We are destined to meet each other thousands of miles away. It is God's fate to meet us. Let us cherish this hard-won fate, looking forward to the next meeting! I wish you a pleasant journey
Caryne Sue Lynn
Queen Room
Stayed in Oct 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Nov 11, 2024
Great hotel, initially was given a room without a window. I was offered another room but I’d need to pay more for it. I declined and eventually settled for a smaller room with a window. Overall experience improved after that.
Response from Property: Hello, sir, the room you booked has no window. Considering your visit to our country, you want to have a comfortable stay, so you think you need to change to a better room? You need to make up the difference if you change to a better room! See you refused, so I didn't explain too much, so I'm sorry for bringing you a bad experience! Welcome to China again!
Just
Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Friendly staff and attentive to my needs.
Response from Property: Dear guest, hello! Thank you for sharing your stay experience. Your positive feedback is the driving force behind our progress. We have always been committed to providing thoughtful and meticulous service to every guest. Your recognition is the greatest encouragement to us. We look forward to your visit again.
Anonymous User
Queen Room
Stayed in Sep 2024
Other
1 review
3.3/5
Posted on Oct 27, 2024
Near train station
Response from Property: I'm glad you chose Xiao Yi in a foreign country. Seeing your review, Xiao Yi was very disappointed, which made you have a bad experience. I am deeply sorry. I hope you can choose Xiao Yi as your rest destination next time, and witness the correction effect made by Xiao Yi!
Guest User
Family Room
Stayed in Oct 2024
Other
9 review
5.0/5
Outstanding
Posted on Nov 20, 2024
The room is fully equipped, clean and comfortable. The lady at the front desk checked in efficiently. Highly recommended. Satisfied.
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Response from Property: Dear guests, hello, your appreciation is our direction of progress. We will continue to maintain our love and strive to make every guest feel at home. We eagerly look forward to your visit again.
Guest User
Queen Room
Stayed in Oct 2024
Other
10 review
5.0/5
Outstanding
Posted on Nov 3, 2024
I came to Xi'an to run a marathon. The hotel is located between the Wulukou subway station and the train station. It only takes a few minutes to walk to both places. It is very convenient to go everywhere. The room is clean and tidy. We booked it for two days and we did not ask for the room to be cleaned. But after returning After returning to the hotel, the room was tidy and clean again, and the slippers were replaced with new ones. The quality of the slippers was really good. After running the horse race, I wore them back to the hotel. It rained on the way, but they were not damaged. Now I took them with me on the train again. I will stay here again when I come to Xi'an again.
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel, and also thank you for your detailed comments and recognition. We always believe that good reputation must come from the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best quality. Serve. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again! I wish you a happy life~
Shiguanglaoren
Superior 2-bed Room
Stayed in Sep 2024
Other
24 review
4.8/5
Amazing
Posted on Oct 29, 2024
The hotel is in a good location. There is a bus stop at the door and the Line 4 subway is also about 300-500 meters away. It is very convenient and not far from the Bell and Drum Tower. I am very satisfied with the hotel service. From the manager to the front desk service and room service, they are very enthusiastic. It’s my first time here. When I was at the hotel, I felt that the air in the room was a bit turbid (maybe it was due to the use of disinfectant or air fragrance spray during cleaning). I asked if I could check out, (because it was past the check-in time and the payment had already been deducted). The hotel readily agreed. He also suggested freshening up the air in the room. It was much better when he came back from eating outside, so he continued to check in. On the first night of his stay, a resident of a room upstairs came home late. There was a lot of noise and it affected his sleep. The hotel immediately checked in again. Arranged a room change, the service is worthy of praise. In terms of facilities, the bath water has a large amount of water and the temperature is very good. However, the room lacks a chair, which is a bit inconvenient. It would be better if there is one. Although the breakfast is not very rich, it is still very good. Ibis did not disappoint me and I recommend staying here.
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6/7
Response from Property: Dear guest, thank you for your stay and sharing your stay experience. We will work hard to implement your comments. We welcome you to stay again and inspect Xiaoyi's implementation. We look forward to your visit again. We We will always greet every guest with better service. I wish you all the best in work and life!
purgrage
Family Room
Stayed in Jun 2024
Family
10 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The hotel rooms are spacious, the environment is good, and the hygiene is very good. The rooms are cleaned every day, and mineral water and toiletries are replenished every day. It is close to Xi'an Station and is convenient to take the train. It is surrounded by bustling shopping malls, restaurants and convenience stores. It is also very close to the subway entrance at Wulukou, and it is also convenient to go to indoor attractions.
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Response from Property: Thank you for staying here and sharing your stay experience. We are overjoyed to receive your positive comments. We have always been committed to providing considerate and meticulous services to every guest. Your recognition is our greatest encouragement. We look forward to your visit again!
Guest User
Family Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 16, 2024
Location: The location is very good and convenient for travel. It is close to Xi'an Station and within walking distance. It is also very close to Metro No. 1 and 4 Wulukou Station. Hygiene: clean and tidy, the aunt cleans in a timely manner, and supplies are changed every day Service: Staff are enthusiastic and attentive Breakfast: rich variety, both Chinese and Western
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Response from Property: Thank you for your 5-star review. Thank you for your affirmation and support for us. We have always been adhering to the concept of hospitality and treating every customer with heart. Your review is recognition of our work. We know that some areas are not good enough, and we are working hard to improve. We hope that every guest will have a comfortable stay. Looking forward to your visit again!
HaibianxianrenV
Queen Room
Stayed in Jun 2024
Solo travelers
24 review
4.7/5
Amazing
Posted on Aug 5, 2024
Facilities: average. Health: OK Environment: It is near Xi'an Railway Station, and it is very convenient to see the train station. Service: The staff is very welcoming. The hotel's breakfast is okay.
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Response from Property: Thank you for coming, and also sincerely thank you for your love and recognition of us. We are very touched that you remember the good time here. It is our unshirkable responsibility to provide guests with a wonderful stay experience. We can get your praise. We are deeply honored. At the same time, we are more motivated to move forward. We hope to serve you more. Please give 5 points if you are satisfied.
Guest User
Family Room
Stayed in May 2024
Family
3 review
4.5/5
Great
Posted on Jun 29, 2024
During this trip to Xi'an, I had a lot of dissatisfaction and regrets, but the Ibis hotel was the one I had the least regrets and the most satisfactory experience of this trip. The room is large in size, with one large bed and one single bed. The room hygiene is pretty good. Basic hygiene is done every day. This is better than staying in a B&B before. In addition, the bathroom in the family room is separated from wet and dry areas. It is much more convenient for a family of three to get up and wash up and go to the toilet. The best thing is that there is a washing machine + dryer downstairs. You can wash clothes in two days, so you don’t need to take too many clothes out.
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6/7
Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. Welcome to visit us next time!
Puhuangtinglundaofu
Queen Room
Stayed in May 2024
Travel with friends
23 review
5.0/5
Outstanding
Posted on Jun 22, 2024
Close to the fifth intersection, it is very convenient to take subway, car and train. There are many hotels at Wulukou. The environment and facilities are very good among budget hotels. The environment is very clean, sleeping naked is also very comfortable, and the reception service is patient.
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Response from Property: Dear guest: Thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is our service provider. What we have been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!
Guest User
Superior 2-bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 16, 2024
The room is quite clean and spacious, and the front desk service is also very good. I asked for some ice cubes for cold compress at night, and they were delivered quickly.
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Response from Property: Thank you for staying here and sharing your stay experience. We are overjoyed to receive your positive comments. We have always been committed to providing considerate and meticulous services to every guest. Your recognition is our greatest encouragement. We look forward to your visit again!
Guest User
Queen Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The stay experience this time was very good. I booked it for four days. The sister in charge of hygiene was very enthusiastic. Thank you for taking care of me.
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Response from Property: Meeting is the best time. Satisfaction once is not our goal. We hope that our guests will be satisfied every time. Thank you for your affirmation of us. Xiaoyi will keep up the good work and look forward to your coming again!
Anonymous User
Queen Room
Stayed in Apr 2024
Family
2 review
5.0/5
Outstanding
Posted on May 5, 2024
The hotel is very nice. You get free breakfast and a small gift when you check in. The room is very clean. The room is cleaned every day. The robot food delivery is also very convenient.
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Response from Property: Your satisfaction is the direction of our continuous efforts. We look forward to your visit again. We will definitely give you a better and more satisfactory stay experience, which will make you feel our sincerity and let you see that we are constantly improving the hotel. efforts to progress. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.