The Ritz-Carlton, Xi'an
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The Ritz-Carlton, Xi'an
No.3 of Luxury Hotels in Shaanxi
No.50 Keji 2nd Road, Yanta District, Xi'an, Shaanxi, China
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We Price Match
Last booked 4 mins ago
China travel essentials
Ideal location
Varied breakfast
Translation tools
Currency exchange
Most card payments acceptedShow more
Amenities
Indoor swimming poolFree
Spa
Executive lounge
Gym
Public parkingFree
2 Car charging facilities
Priority airport pick-up
Car rentals
All amenities
Property Description
Known as ‘the cradle of Chinese civilization’, Xi’an is the ancient provincial capital of Shaanxi located in the central-northwestern region of China. With a history that spans thousands of years, Xi’an is one of China’s four ancient capitals and former home to thirteen imperial Chinese dynasties. The city marks the eastern end of the ancient Silk Road and today is a key crossroad to one of the country’s most important trading corridors.
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9.5/10
Clean and great breakfast
All 5,265 reviews
Surroundings
Metro: Ganjiazhai
(<100m)
Metro: KEJI 2 LU
(900m)
Airport: Xi'an Xianyang International Airport
(36.8 km)
Train: Xi'an Railway Station
(12.2 km)
Train: Xi'anxi Railway Station
(17.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Themed Family Friendly Room1
2 Double bed
50m² | Floor: 17
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Deluxe Suite
Bedroom 1:1 Queen bed
164m² | Floor: 26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Deluxe King Bed Room
1 Queen bed
50m² | Floor: 6-12
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Club Double Bed Room
2 Double bed
50m² | Floor: 20-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Premier King Bed Room
1 Queen bed
50m² | Floor: 15-19
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Premier Double Bed Room
2 Double bed
50m² | Floor: 15-19
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Executive Suite
1 Queen bed
110-122m² | Floor: 6-25
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Ritz Kids Double Bedroom
2 Double bed
50m² | Floor: 6-12
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Themed Family Friendly Room
2 Double bed
50m² | Floor: 18
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
7
Premier Suite, Without Club Access
1 Queen bed
110-122m² | Floor: 6-11
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Ritz Kids King Bedroom
1 Queen bed
50m² | Floor: 6-12
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
Family-friendly Queen Room
2 Double bed
50m² | Floor: 15
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
9
Luxury King Bed Room
1 Queen bed
74m² | Floor: 7-19
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
6
Deluxe Double Bed Room
2 Double bed
50m² | Floor: 6-12
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Connecting Room
1 Queen bed and 2 Double bed
100m² | Floor: 15-19
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
5
Club King Bed Room
1 Queen bed
50m² | Floor: 20-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
4
Ritz-Carlton King Bed Suite
Bedroom 1:1 Queen bed
210m² | Floor: 26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.5/10
Outstanding
5,265 reviews
- Cleanliness9.6
- Amenities9.5
- Location9.6
- Service9.4
Average for similar properties in Xi'an
Review summary
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Location: The hotel is praised for its convenient location near a metro station and a high-end shopping mall, providing easy access to transportation and shopping.(based on 631 reviews)
Guest User
August 2, 2025
乾淨衞生，體驗很好。就是位置有點偏。
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Guest User
August 2, 2025
非常不錯，服務也很好
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Guest User
August 2, 2025
入住這家酒店最大的驚喜就是遇到了管家Iris，她的體貼關懷貫穿了整個行程。入住時幫我們搬運行李，特意提醒房間的WiFi密碼和健身房的開放時間；入住中每天都有温馨提示，太貼心了。大堂吧適合放空，健身房設備齊全，中餐廳味道正宗，總之很滿意！
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Guest User
August 2, 2025
強烈推薦這家酒店，尤其是管家Iris的服務讓人感覺像回家一樣温暖。入住時她詳細介紹了大堂吧的營業時間和特色，推薦我們去健身房試試新添置的器材，還幫我們預約了景軒中餐廳的靠窗座位。入住期間有任何需求，她總能第一時間出現，退房時的道別也讓人覺得親切。每個環節都很舒心，體驗感拉滿！
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Guest User
August 2, 2025
這是一次非常舒適的入住體驗，必須感謝管家Iris的全程貼心照顧。還在我們想去景軒中餐廳用餐時提前幫忙訂好了座位。入住時的熱情引導、入住中的及時響應、退房時的周到送別，都讓人印象深刻。大堂吧的氛圍很放鬆，健身房鍛鍊很方便，中餐廳的味道也很贊，值得推薦！
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Guest User
August 2, 2025
硬件軟件都不錯，特別是服務很棒👍
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Guest User
August 1, 2025
管家Iris的服務絕對是這家酒店的加分項！從我們抵達酒店開始，她就全程陪同辦理手續，耐心解答各種問題，入住期間無論何時聯繫她，都能快速高效地解決問題，退房時還幫我們檢查了是否有遺漏物品，特別細心。大堂吧的飲品顏值高，健身房適合放鬆，景軒中餐廳的服務和菜品都很出色，整體體驗非常棒！
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Guest User
August 1, 2025
酒店非常漂亮，大堂裝修典雅，值班Maggie專業温柔優雅，Lucy freya服務熱情，每個人都面帶微笑，親切的問候，客房姐姐也都很專業，房間打掃的非常乾淨，服務到位，有什麼要求都能第一時間響應，提供給我們許多幫助，住的非常愉快，下次還會原則西安麗思卡爾頓酒店。
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Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Spa
Additional charge
Executive lounge
Gym
Public parking
Free
2 Car charging facilities
Priority airport pick-up
Additional charge
Car rentals
Bar
4 Restaurants
Cafe
Taxi booking service
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Laundry room
Indoor swimming pool
Spa
Executive lounge
Gym
Bar
4 Restaurants
Conference room
Multi-function room
4 Restaurants
大堂吧
Style: A la carte
Cuisine: American, European
Open for: Breakfast, Brunch, Lunch, Afternoon tea
Special dietary options: Vegetarian
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Outdoor tables, Reservations available
Flair天韵
Style: A la carte
Cuisine: American, Asian
Open for: Dinner, Cocktails
Special dietary options: Vegetarian
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Outdoor tables, Reservations available
鲜厨房
Style: A la carte, Buffet
Cuisine: American, Asian, Chinese, European, BBQ, International, Japanese, Local, Seafood, Steakhouse, Sushi
Open for: Breakfast, Brunch, Lunch, Dinner
Special dietary options: Vegetarian
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Outdoor tables, Reservations available
Business hours: [Mon - Sun] 06:30-21:30
景轩
Style: A la carte
Cuisine: Cantonese, Chinese, Local
Open for: Lunch, Dinner
Special dietary options: Vegetarian
Ambience: Family-friendly, Modern, Traditional, Romantic
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-22:00
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Heated pool
Business hours
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities 1
Car charging facilities 2
Transportation
Taxi booking service
Car rentals
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station pick-up service
Additional charge
Front Desk Services
24-hour front desk
Translation tools available
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Currency exchange
Tour and ticket booking service
Food & Drink
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Personal trainer
Gym
Spa
Additional charge
Body care
Fitness session
Yoga session
Public Areas
Shopping mall
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Elevator
Ventilation system
No smoking in public areas
Outdoor furniture
Garden
Smoking area
ATM
Cleaning Services
Clothes dryer
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Children's bathrobes
Children's slippers
Children's toothbrushes
Business Services
Multi-function room
Multimedia display system
Conference room
Additional charge
Postal service
Fax/copying service
Wedding service
Accessibility
Visual alarm devices in hallways
Stair-free main entrance
Wheelchairs available
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Free |
Children 3–17 years old | CNY 409.00 (approx. PHP 3,307.73) per person per night |
Breakfast
TypeWestern, Chinese, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 134.00 (approx. PHP 1,083.71) per person |
Children 12–17 years old | CNY 268.00 (approx. PHP 2,167.41) per person |
Adult | Buffet:CNY 268.00 (approx. PHP 2,167.41) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,000.00 (approx. PHP 8,087.35) per night.
Deposit Payment MethodsThis property accepts third party payment services, cash and debit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 283
Known as ‘the cradle of Chinese civilization’, Xi’an is the ancient provincial capital of Shaanxi located in the central-northwestern region of China. With a history that spans thousands of years, Xi’an is one of China’s four ancient capitals and former home to thirteen imperial Chinese dynasties. The city marks the eastern end of the ancient Silk Road and today is a key crossroad to one of the country’s most important trading corridors.
Located in the central business area of Gao Xin District, The Ritz-Carlton, Xi’an boasts a privileged access to a variety of historical and cultural sites, including the legendary Terracotta Warriors, Great Wild Goose Pagoda and old City Walls. Designed by Remedios Studio, the hotel’s interior design pays homage to architectural and design elements drawn from the history and culture of Xi’an. Patterned motifs created by local artisans offer a unique social meeting space for visitors as well as the local community.
Located in the central business area of Gao Xin District, The Ritz-Carlton, Xi’an boasts a privileged access to a variety of historical and cultural sites, including the legendary Terracotta Warriors, Great Wild Goose Pagoda and old City Walls. Designed by Remedios Studio, the hotel’s interior design pays homage to architectural and design elements drawn from the history and culture of Xi’an. Patterned motifs created by local artisans offer a unique social meeting space for visitors as well as the local community.
Frequently Asked Questions
What is the cancellation policy for The Ritz-Carlton, Xi'an?
The cancellation policy for The Ritz-Carlton, Xi'an varies depending on the type of room and booking conditions.What is the cancellation policy for The Ritz-Carlton, Xi'an?
What are the check-in and check-out times at The Ritz-Carlton, Xi'an?
Standard check-in time at The Ritz-Carlton, Xi'an is 14:00 and check-out time is 12:00.What are the check-in and check-out times at The Ritz-Carlton, Xi'an?
Does The Ritz-Carlton, Xi'an provide breakfast?
Yes, Breakfast is offered at The Ritz-Carlton, Xi'an. Breakfast option(s): Western, Chinese, Vegetarian. Does The Ritz-Carlton, Xi'an provide breakfast?
Can I bring my pet inside the The Ritz-Carlton, Xi'an?
As much as we love pets, unfortunately, we are unable to accommodate them in The Ritz-Carlton, Xi'an.Can I bring my pet inside the The Ritz-Carlton, Xi'an?
Is there a restaurant at The Ritz-Carlton, Xi'an?
Yes, The Ritz-Carlton, Xi'an offers on-site dining. You can enjoy a variety of European, American, Asian, American, Sushi, Steakhouse, Seafood, Local, Japanese, International, BBQ, European, Chinese, Asian, American, Local, Chinese, Cantonese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at The Ritz-Carlton, Xi'an?
How far is the The Ritz-Carlton, Xi'an from the closest airport?
The closest airport is Xi'an Xianyang International Airport, and it is about 44 mins from hotel by car (36.8 km).How far is the The Ritz-Carlton, Xi'an from the closest airport?
Is airport shuttle service offered by The Ritz-Carlton, Xi'an ?
Yes, at The Ritz-Carlton, Xi'an, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Ritz-Carlton, Xi'an ?
About This Property
| Nearest Airport | Xi'an Xianyang Airport |
|---|---|
| Distance to Airport | 37.64KM |
| Nearest Train Station | Xi'an Railway Station |
| Distance to Train Station | 12.22KM |
| Nearest Subway Station | Ganjiazhai |
| Distance to Subway Station | 0.07KM |
| Average Price From | PHP23195 |
| Hotel Star Rating | 5 |