Yiju Hotel (Xi'an Bell and Drum Tower Ximen Children's Hospital Branch) Reviews
Yiju Hotel (Xi'an Bell and Drum Tower Ximen Children's Hospital Branch)
No.379 West Street, Lianhu District, Xi'an, Shaanxi, 710000, ChinaView Hotel Details
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Yiju Hotel (Xi'an Bell and Drum Tower Ximen Children's Hospital Branch) Guest Reviews
4.2/5
161 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(161)
Positive reviews(149)
Reviews with photos/video(20)
Convenient location(24)
Easy to get around(13)
Average sound insulation(10)
Classy environment(9)
Friendly front desk staff(8)
Close to metro(5)
Perfect for kids(2)
Negative reviews(12)
PedroCastanheira
Business Double Room (Without window)
Stayed in Aug 2024
Solo travelers
12 review
2.2/5
Posted on Aug 10, 2024
This hotel was a disappointment! It is written here at trip.com that it has NON-SMOKING facilities (even in public areas) but this is not what happens! They gave me a room at the elevator hall on the 2nd floor and all the time I saw people smoking RIGHT IN FRONT OF THE NON-SMOKING BANNER next to my room's door and the hotel simply did NOTHING about all my complaints. After several requests the only thing they did was to move me to another room (which was not very clean). Additionally, people smoke in the elevator, which forced me to go down the stairs many times to avoid the terrible smell.
Why would you sell yourself as a NON-SMOKING place if this is not respected? What a fraud! I booked because of it.
Additionally, the property is extremely noisy with people yelling and children running, even at 6 am in the morning. No respect at all for other guests.
The only good thing about the place is its location. Nothing else!
I herein share photos of the non-smoking banner and the trash bin right in front of it full of cigarettes.
Response from Property: Dear guest, hello! We deeply apologize for any negative feelings you may have experienced during your stay. The hotel prohibits guests from smoking, and we have not been able to guide and supervise guests' smoking behavior in a timely manner, which is not good enough for us. In the future, we will strive to improve and hope that you can give us the opportunity to make corrections.
I’ll go somewhere
Business Double Room (Without window)
Stayed in Jul 2024
Family
4 review
3.5/5
Posted on Jul 19, 2024
Blanket has big holes, I was quite shocked.😂 Towels somehow look like it going to be thrown away soon. Can’t say that housekeeping did the room makeup, it’s just coming to refill amenities and randomly swept the floor. (Not even in the corner, under the table or behind the door.) The floor was not taken care properly until the last day. Phone in the room was only for decorating, can’t even use. But okay, everything was fine because we didn’t spend most of our time there. The location is perfect.✨ If you walk outside, there were restaurant right next to it, attraction like Chengqiang in front of you. More over, I would recommend to try walking around because you would randomly find food streets and attractions. It’s quite nice! Anyway, It could be count as a good stay, but I hope it get better in the future.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely appreciate your love and recognition of us. Remembering the wonderful time you had here moved us deeply, and it is our duty to provide guests with a wonderful stay experience. We are honored to receive your approval, and we are more motivated to continue moving forward. We hope to have more opportunities to serve you!
Loree
Business Double Room (Without window)
Stayed in Jun 2024
Solo travelers
23 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The hotel is a good find in the heart of Xi'an! The rooms are clean and the bed is too soft! The hotel is also situated within walking distance to Xian City Wall, Drum Tower and Bell Tower. It is also close to the subway station! Overall, it's really a good choice for a very cheap price! Highly recommended!
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We are really touched and welcome you to experience it next time.
HANNA MARIA
Business Double Room (Without window)
Stayed in Oct 2024
Solo travelers
6 review
4.5/5
Great
Posted on Nov 25, 2024
Nice location. My first room smelled strongly cicarette's smoke but I got a new one. The room was clean but the building is quite old that's why it's not so fancy.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Joanna Hazel
Business Double Room (Without window)
Stayed in Sep 2024
Couples
2 review
4.0/5
Very Good
Posted on Oct 2, 2024
Had a great stay here. It’s a bit dilapidated but the room had everything we needed; big firm bed, clean, good shower. Check in was relatively easy although a bit confusing as my translation app wasn’t working and the staff didn’t speak any English.
One thing to be aware of is the place is actually called the Ease Hotel, there’s no sign out front saying Yiju Hotel. That caused us some confusion on the pouring rain, walking back and forth. I checked trip.com for a picture of the front, luckily it shows the actual front clearly.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Family Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 9, 2024
The hotel Was good
the room clean and confortable
The receptionist was really friendly and kind.
She helped us a lot to book a taxi and gave information we need to visit the sites.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Qals
Business Double Room (Without window)
Stayed in Jul 2024
Couples
23 review
4.2/5
Very Good
Posted on Jul 9, 2024
It's very close to the wall and Muslim street. Subway can be reached in 5 minutes by walk。
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們真的很感動,歡迎您下次來體驗
Sweettea~tiancha
Business Double Room (Without window)
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The hotel has complete facilities and affordable prices. It is a very pleasant accommodation experience. It is clean and sanitary, the service is thoughtful, the bedding is hygienic, the environment is good, and it is convenient to eat.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Business Double Room (Without window)
Stayed in Oct 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The room is quite spacious and clean. The waiter is also very nice. The front desk is welcoming. I like this place very much. It is an ideal place to take my baby for a checkup.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Business Queen Room
Stayed in Sep 2024
Solo travelers
1 review
1.1/5
Posted on Oct 4, 2024
❌❌❌Bad review! Bad review! Bad review!
1. The sanitation is terrible:
①Please look at the towels in the bathroom, one of them is even torn!!! The other towels are also yellow and dirty. They have never been washed, right?🤬🤬🤬🤬
②The so-called cleaning is just to come and fix things. You don’t do any cleaning at all. I found the bed sheet dirty on the first day of my stay. It was still dirty until I left. The hotel won’t change it? ! Then push a cart to do cleaning every day, just to go through the shape? ? ?
③The cleaning work is not in place at all! For example, the hair fell on the sink, and when I left, the hair was still there! The bathroom is also very dirty! The roof is dirty, and the floor drain is full of hair!
2. The sound insulation is terrible!
Can you believe it? I can hear the voices of the neighbors clearly! When I can fall asleep depends on when the next door can calm down. The quality of the next door determines the amount of sleep I get every day. One night, a child kept crying, and I stayed with him until 2 a.m. before falling asleep!!!
3. The air conditioner in the hotel is just a decoration!
It can't be turned on, it can't be turned on at all! It's impossible to heat it. When the heating function is turned on, it still blows cold air!!! What kind of hotel is so stubborn? Want to play forced love with the guests?
Give you one point, it's my last mercy! I don't know why the hotel has so many good reviews, maybe because everyone's quality is relatively high?
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Sunwukongdeshimei
Business Double Room (Without window)
Stayed in Sep 2024
Family
3 review
3.5/5
Posted on Sep 30, 2024
The sanitation is OK. It is really stuffy without windows, but it is fine with the air conditioner. It is very convenient to take the children to the Children's Hospital. We happened to encounter a rainy day, so we did not get wet when we went out. It is also very convenient to eat around and close to the subway entrance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Anonymous User
Family Room
Stayed in Aug 2024
Other
3 review
5.0/5
Outstanding
Posted on Aug 17, 2024
As good as usual, I choose them every time I come. They have good service attitude, clean and hygienic. It is less than 200 meters away from the hospital, which is a good choice. The house is also spacious.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Guestroom (2 beds)
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The room is clean and sanitary, the front desk staff is friendly, it is very convenient to take a taxi or subway near the hotel, and it is close to the Bell and Drum Tower and Muslim Street, which is also very convenient for sightseeing. It is the best choice for traveling and staying in a hotel!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
2-bed Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
The room is very clean, the bed is very tidy, the service is very good, and the transportation is convenient
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
2-bed Room
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 5, 2024
The location is easy to find, very close to the children's hospital. The environment is elegant, the room is hygienic, no smell, and it's not far from Xi'an City Wall. If you go to the Bell Tower, the Drum Tower is also very close.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!