Holiday Inn Express Xi'an North Station

Holiday Inn Express Xi'an North Station Reviews

Holiday Inn Express Xi'an North Station

BuildingC, No. 999, North Section of Jianyuan Second Road, High-Speed Railway New Town, Weiyang District, Xi'an, Shaanxi, Weiyang District, Xi'an, Shaanxi, ChinaView Hotel Details
Holiday Inn Express Xi'an North Station
Holiday Inn Express Xi'an North StationHoliday Inn Express Xi'an North StationHoliday Inn Express Xi'an North Station
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Holiday Inn Express Xi'an North Station Guest Reviews

4.8/5
Excellent
749 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.9
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All reviews(749)
Positive reviews(747)
Reviews with photos/video(118)
Friendly front desk staff(187)
Convenient location(105)
Delicious breakfast(102)
Easy to get around(86)
Large rooms(60)
Close to train station(34)
Perfect for business trips(27)
Tasty coffee(8)
Negative reviews(2)
Kok Hong
Superior Room (King Bed)
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Oct 10, 2024
Hotel was clean and staffs are friendly and it's near to train station, only concern is there is not much stuffs nearby, no convenient store nearby too
Response from Property: Dear guest, thank you so much for your wonderful review! We are delighted to hear that you had a pleasant stay with us We strive to provide the best service and experience to all our guests, and it's feedback like yours that encourages us to keep doing what we do. I believe that with the development of the region, the surrounding supporting facilities will become increasingly perfect. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team
Ming
Superior Room (King Bed)
Stayed in Sep 2024
Other
12 review
5.0/5
Outstanding
Posted on Nov 1, 2024
This place was like new. The room was comfortable with all amenities. The front desk was personable and helpful. Enjoyed our stay there.
Response from Property: Dear Guest, Thank you very much for choosing our hotel. Our hotel creates a comfortable living environment for you with high-quality service and comprehensive facilities. The staff provide attentive service, making you feel the warmth of home. Fully equipped to meet your various needs. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team
Guest User
Superior Room (2 Double Beds)
Stayed in Aug 2024
Couples
2 review
4.5/5
Great
Posted on Sep 23, 2024
We had a wonderful stay at the hotel, it is super clean and receptionists are helpful especially 蒲蒲, she provides us a lot of information of how to travel to the tourist attractions
Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel.Cleanliness and tidiness are aspects that our team places great emphasis on. We always strictly adhere to hygiene standards to ensure that every room is clean and tidy, providing you with a warm and comfortable accommodation environment. Our employees have undergone professional training and management. From check-in procedures to check-out and checkout, our staff will pay full attention to your needs and feedback, ensuring that you can enjoy attentive and thoughtful service. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening
Guest User
Superior Room (King Bed) (Balcony)
Stayed in Jul 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Check in was easy. Room was very clean. The location was perfect and my room quiet. Highly recommend.
Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. The hotel is located in BuildingC,No. 999,North Section of Jianyuan Second Road Xi'an. The transportation is very convenient. We hope to provide a safe and secure living space for every guest. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team
k-c
Superior Room (2 Double Beds)
Stayed in Jul 2024
Other
39 review
5.0/5
Outstanding
Posted on Aug 8, 2024
very clean hotel and near to the train station about 15mins away. plus point is the included breakfast with decent selection
Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. The hotel is located in BuildingC,No. 999,North Section of Jianyuan Second Road Xi'an. The transportation is very convenient. Each room includes Chinese and Western-style breakfast buffet, which give you a taste tour. Hygiene is our top priority. We hope to provide a safe and secure living space for every guest. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! Holiday Inn Express Guest Care Team
Guest User
Superior Room (2 Double Beds)
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Before the Spring Festival, a family of three came to Xi'an for a trip and booked this hotel. It is a very good hotel, close to the subway station, with large hotel rooms and new facilities. It is also close to Xi'an North Railway Station and the high-speed railway station. In particular, the hotel staff Zhang Yuyu's service is warm and friendly, very good, praise!
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Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). Thank you very much for your praise for our hotel service staff. Your praise is like warm sunshine, illuminating the hearts of everyone in our team. The hotel is located in Building C, No. 999, North Section of Jianyuan 2nd Road, Xi'an High-speed Railway New City, across the street from the Red Cross Hospital North Campus, and about 8 minutes' walk from the Red Cross Hospital North District Subway Station-Exit C. Convenient for travel. We strictly implement the global standard of "Smart Travel Choice, Smart in Safety", pay attention to quality at all times, and every detail is committed to providing guests with a safe, reliable and comfortable stay experience. We have more than 100 guest rooms, with spacious area, simple design, fresh style, adding a fashionable atmosphere to simplicity, carefully matching various facilities, high-quality bedding, humanized bathing space, wireless high-speed Internet access, charging sockets, large workbench, leisure sofa, etc. The delicate and thoughtful design will definitely make you feel comfortable and warm. The hotel's rich Chinese and Western buffet breakfast is added with local special snacks in Xi'an every day. We are constantly collecting guests' needs to adjust the taste and variety of breakfast, so as to make continuous progress. We look forward to providing you with better and more thoughtful services in the future. We wish you all the best. The Holiday Inn Express Guest Care Team
Guest User
Superior Room (2 Double Beds)
Stayed in Dec 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Jan 23, 2025
I had to take the high-speed rail in the morning, so I booked this hotel. The hotel is very close to the high-speed rail station. The front desk clerk Jia Jia provided good service. Since I was traveling with my children, she also kept track of the time for us.
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Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xi'an North Railway Station (Honghui Hospital North Branch). Thank you very much for your praise of our hotel service staff. Your praise is like warm sunshine, illuminating the hearts of everyone in our team. The hotel is located in Block C, No. 999, North Section of Jianyuan 2nd Road, Xi'an High-speed Railway New City, across the street from the North Campus of the Red Cross Hospital, and about an 8-minute walk from Exit C of the Red Cross Hospital North Subway Station. Easy to travel. We strictly implement the global standard of "Smart Travel, Smart Safety", pay attention to quality at all times, and strive to provide guests with a safe, reliable and comfortable living experience in every detail. We have more than 100 guest rooms, which are spacious in size, simple in design, and fresh in style. They add a fashionable atmosphere to the simplicity, and are carefully matched with various facilities, including high-quality bedding, humanized bathing space, wireless high-speed Internet access, charging sockets, and large bathrooms. The delicate and considerate designs of workbenches, leisure sofas, etc. will surely make you feel more comfortable and warm. The hotel's daily rich Chinese and Western buffet breakfast includes Xi'an's local snacks. We continue to collect guests' needs and adjust the taste and variety of breakfast to make continuous progress. We look forward to continuing to provide you with better and more thoughtful services in the days to come. We wish you all the best, Holiday Inn Express Guest Care Team
Guest User
Superior Room (2 Double Beds)
Stayed in Dec 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Jiajia's service is warm and thoughtful, the hotel is quiet and comfortable, the surrounding facilities are complete, the room is clean and tidy, but the heating is a bit slow.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). Providing you with quality service is our constant pursuit. Every employee sincerely hopes to make you feel the warmth and care of home during your stay. Seeing your recognition of our service attitude will inspire us to be more attentive in our future work, continuously improve our service level, and bring a more intimate and thoughtful experience to every guest. Regarding the problem of unsatisfactory heating effect you mentioned, we have contacted the engineering staff as soon as possible to investigate and deal with it. Thank you for your feedback and support. We look forward to your next visit to weave a better experience for you. Wish you a pleasant journey! Holiday Inn Express Guest Care Team
Heiseliuding
Superior Room (2 Double Beds)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The room was clean and tidy. The front desk clerk upgraded the breakfast for free and reimbursed the fare to Xi'an North Station. The front desk service was Zhang Yuyu, nice👍 I will continue to choose to stay next time. The breakfast is rich in variety. I forgot to take pictures😢
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Response from Property: Dear guests, thank you for sharing your enthusiastic comments and beautiful photos, which will present Xiaozhi to friends who follow Xiaozhi in a more specific way. The room has a spacious space of about 34.8 square meters. The oversized glass windows provide ample light and a wide field of vision, allowing you to take in the beautiful city scenery. Imported brand mattresses are paired with soft and hard double pillows, LCD TVs, dual-purpose sofa seats for work and rest, and a sufficient number of charging sockets. The bathroom also has branded bathrooms and Xuanshi series toiletries, etc. We hope you will like our carefully decorated rooms and enjoy a warm and comfortable stay. Here, you have not only a clean room, exquisite and complete supporting facilities, and professional services, but also a warm harbor that makes you feel comfortable and warm and enjoy yourself. The most beautiful thing is reunion, and Xiaozhi looks forward to your next visit. I wish you a happy smile. Holiday Inn Express Guest Care Team
Guest User
Superior Room (King Bed)
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The room is spacious and well-equipped... It is in line with the usual InterContinental style... The staff is very friendly and helpful... The hotel is very close to the North High-speed Railway Station, and it takes only 10 minutes by taxi. It is very convenient. It is suitable for business trips~
Original TextTranslated by Google
Response from Property: Dear guests, thank you for sharing your enthusiastic comments and beautiful photos, which will present Xiaozhi to friends who follow Xiaozhi in a more specific way. The room has a spacious space of about 34.8 square meters. The oversized glass windows provide ample light and a wide field of vision, allowing you to take in the beautiful city scenery. Imported brand mattresses are paired with soft and hard double pillows, LCD TVs, dual-purpose sofa seats for work and rest, and a sufficient number of charging sockets. The bathroom also has branded bathrooms and Xuanshi series toiletries, etc. We hope you will like our carefully decorated rooms and enjoy a warm and comfortable stay. Here, you have not only a clean room, exquisite and complete supporting facilities, and professional services, but also a warm harbor that makes you feel comfortable and warm and enjoy yourself. The most beautiful thing is reunion, and Xiaozhi looks forward to your next visit. I wish you a happy smile. Holiday Inn Express Guest Care Team
Guest User
Superior Room (King Bed)
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 7, 2024
Because my boyfriend and I are sensitive to smells, we reported the situation to Miss Zhang Jiayu at the front desk when the room smelled. Then she immediately changed our room and upgraded the room type. In short, the room was very large and clean, and the service attitude was also very good! The hotel is very close to Xi'an North Railway Station. Those who need a high-speed rail station can go directly to this hotel! It only takes a few minutes to get there by taxi. It is also close to the subway station and Beida Street! I would like to thank Miss Zhang Jiayu for helping us solve the problem in time and her enthusiastic service attitude. My boyfriend and I are also very happy to stay here. It was a very pleasant journey~
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Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xi'an North Station (Honghui Hospital North Campus). Your good review is not a simple combination of characters, but a recognition of the wholehearted service of our hotel team. From the moment you step into this hotel, each of our staff will provide you with thoughtful service. From the smiling front desk, to the cleaners who meticulously tidy up the room, to the room service staff who can accurately meet the needs of the guests, we use enthusiasm, professionalism and patience to create a home-like warmth and comfort for every guest. Thank you for your recognition, we look forward to continuing to serve you in the future, and wish you all the best. Holiday Inn Express Guest Care Team
Guest User
Superior Room (2 Double Beds)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 12, 2024
Facilities: The hotel beds are soft and comfortable, and there is a free washing machine upstairs Hygiene: The room is clean and sanitary, and it is cleaned every day Environment: The area is large, the environment is good, and it is very quiet Service: Jiajia at the front desk is very patient and the service is thoughtful and considerate A very satisfactory accommodation experience, welcome everyone to stay!
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Response from Property: Dear guest, hello! We are filled with joy and gratitude to receive such warm and positive feedback from you! As the private space of guests during their journey, we are committed to making every room a warm and cozy nest for guests during their journey. In the guest rooms, we have carefully selected internationally imported mattresses and bathroom supplies, just so that you can enjoy the most comfortable sleep and the most refreshing shower experience after a day of running around. At the same time, we are also equipped with an international door lock security system to escort your travel safety, so that you can feel full of security while enjoying a comfortable stay. In terms of decoration, we focus on the perfect combination of style and practicality, striving to provide convenience and comfort for your living while maintaining beauty. I sincerely look forward to your visit again! I wish you good luck! Holiday Inn Express Guest Care Team
Guest User
Superior Room (King Bed)
Stayed in Oct 2024
Business travelers
78 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The room is spacious and bright, with a reasonable layout, soft and comfortable beds, clean and tidy bathroom with complete facilities, such as complete toiletries, sufficient hot water supply, etc. It also provides modern facilities such as smart speakers and high-speed wireless network to enhance the stay experience.
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Response from Property: Dear guests, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). Home is the harbor of the soul; and during your time in the hotel, we strive to make it another home for your soul. Cleanliness and hygiene are our commitment. Complete facilities add color to your journey. Internationally imported mattresses, branded bathrooms and global standard soft and hard double pillows, hot water in 10 seconds, let you enjoy a comfortable sleep and a refreshing bath. Wireless high-speed Internet access, charging sockets, large workbenches, and leisure sofas allow you to enjoy the comfort of home. At the same time, it can also meet your business needs. Thank you for sharing, and I wish your future journey will be full of surprises and beauty. We welcome you home at any time! Holiday Inn Express Guest Care Team
Guest User
Superior Room (King Bed)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 16, 2024
It is definitely the best solution around Xi'an North Railway Station. It is less than 10 minutes' drive from the high-speed railway station and very close to the subway entrance of the Red Cross Hospital. The room is spacious and clean, with complete facilities. The service is considerate and enthusiastic. They even reimburse the taxi fare to and from the North Station. Perfect living experience
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Response from Property: Dear guest, hello! Thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus)! Your good comments are the greatest encouragement and support for our hotel. We are very honored to provide you with a satisfactory accommodation experience. We are deeply gratified and proud to see that you have given high praise to our location, service, facilities and environment. Our service team has always adhered to the concept of "guests first". Whether it is the convenience of travel, the comfort of stay, or the attentive service, we pay attention to every detail and strive to meet the needs of every guest. We will continue to improve ourselves and bring you more surprises and touches. Looking forward to your visit again, let us create more beautiful memories together! I wish you a happy life. Holiday Inn Express Guest Care Team
Guest User
Superior Room (King Bed)
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 14, 2024
It's not far from the North Station and the subway station. It's very fast to get a taxi from the North Station. Zhang Qianru, the front desk customer service, was very friendly and helped us reimburse the taxi fare. The room was very clean. Don't worry about the quality of Holiday Inn Express. The breakfast was rich, the noodles with soybean paste were delicious, and the coffee was good. Overall, it was well received. I will choose this hotel next time I go on a business trip.
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Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). Your high praise is like a fluttering flag, leading us to keep moving forward. We are very happy that you also affirmed the location of our hotel. We have been committed to providing guests with convenient transportation and surrounding environment, so that you can enjoy the beauty and culture of the city while traveling. In the early morning breakfast, the dishes are a combination of Chinese and Western, freshly cooked, freshly ground coffee, and crispy and delicious croissants, with a balanced nutrition, awakening your beautiful hope for a new day. We will insist on doing a good job of hygiene to keep the hotel clean at all times. The staff will also greet every guest with warm service and look forward to your next visit. I wish you all the best! Holiday Inn Express Guest Care Team