Holiday Inn Express Xi'an North Station

Holiday Inn Express Xi'an North Station Reviews

Holiday Inn Express Xi'an North Station

BuildingC, No. 999, North Section of Jianyuan Second Road, High-Speed Railway New Town, Weiyang District, Xi'an, Shaanxi, Weiyang District, Xi'an, Shaanxi, ChinaSee Hotel Details
Holiday Inn Express Xi'an North Station
Holiday Inn Express Xi'an North StationHoliday Inn Express Xi'an North StationHoliday Inn Express Xi'an North Station
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Guest Reviews

9.6/10
Excellent
1204 review
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(1204)
Positive reviews(1198)
Reviews with photos/video(167)
Friendly front desk staff(265)
Convenient location(170)
Delicious breakfast(132)
Easy to get around(129)
Large rooms(82)
Quiet & comfortable(64)
Close to train station(49)
Tasty coffee(8)
Negative reviews(6)
Kok Hong
Superior Room (King Bed)
Stayed in Sep 2024
Family
2 review
9.0/10
Great
Posted on Oct 10, 2024
Hotel was clean and staffs are friendly and it's near to train station, only concern is there is not much stuffs nearby, no convenient store nearby too
Response from Property: Dear guest, thank you so much for your wonderful review! We are delighted to hear that you had a pleasant stay with us We strive to provide the best service and experience to all our guests, and it's feedback like yours that encourages us to keep doing what we do. I believe that with the development of the region, the surrounding supporting facilities will become increasingly perfect. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team
Ming
Superior Room (King Bed)
Stayed in Sep 2024
Other
12 review
10.0/10
Outstanding
Posted on Nov 1, 2024
This place was like new. The room was comfortable with all amenities. The front desk was personable and helpful. Enjoyed our stay there.
Response from Property: Dear Guest, Thank you very much for choosing our hotel. Our hotel creates a comfortable living environment for you with high-quality service and comprehensive facilities. The staff provide attentive service, making you feel the warmth of home. Fully equipped to meet your various needs. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team
Guest User
Superior Room (2 Double Beds)
Stayed in Aug 2024
Couples
6 review
9.0/10
Great
Posted on Sep 23, 2024
We had a wonderful stay at the hotel, it is super clean and receptionists are helpful especially 蒲蒲, she provides us a lot of information of how to travel to the tourist attractions
Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel.Cleanliness and tidiness are aspects that our team places great emphasis on. We always strictly adhere to hygiene standards to ensure that every room is clean and tidy, providing you with a warm and comfortable accommodation environment. Our employees have undergone professional training and management. From check-in procedures to check-out and checkout, our staff will pay full attention to your needs and feedback, ensuring that you can enjoy attentive and thoughtful service. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening
Guest User
Superior Room (King Bed) (Balcony)
Stayed in Jul 2024
Solo travelers
6 review
10.0/10
Outstanding
Posted on Aug 25, 2024
Check in was easy. Room was very clean. The location was perfect and my room quiet. Highly recommend.
Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. The hotel is located in BuildingC,No. 999,North Section of Jianyuan Second Road Xi'an. The transportation is very convenient. We hope to provide a safe and secure living space for every guest. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! IHG Social Listening Team
k-c
Superior Room (2 Double Beds)
Stayed in Jul 2024
Other
43 review
10.0/10
Outstanding
Posted on Aug 8, 2024
very clean hotel and near to the train station about 15mins away. plus point is the included breakfast with decent selection
Response from Property: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel. The hotel is located in BuildingC,No. 999,North Section of Jianyuan Second Road Xi'an. The transportation is very convenient. Each room includes Chinese and Western-style breakfast buffet, which give you a taste tour. Hygiene is our top priority. We hope to provide a safe and secure living space for every guest. Thank you once again for your kind words and positive feedback. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! Holiday Inn Express Guest Care Team
Guest User
Superior Room (2 Double Beds)
Stayed in Jan 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Mar 10, 2025
Pleasurable experience
Response from Property: 親愛的客人您好,謝謝您的支持,得到您的信賴與肯定,小智幸福感滿滿!旅途中,總有不期而遇的温暖,讓您住得放心、安心、舒心是我們所求!我們一直致力於為客人提供高品質的住宿體驗。讓您在旅途中感受到無微不至的關懷和貼心服務,致力於為賓客打造一個既乾淨又舒適的環境,我們擁有百餘間客房,超大玻璃窗採光充足,視野開闊,可將美麗的城市風光盡收眼底。客房經過精心設計與打造,不僅保持着無可挑剔的整潔與明亮,更在細節之處融入了巧思與創意。高清電視、舒適的沙發、實用的茶几以及便捷的辦公寫字枱。此外,我們還提供24小時不間斷的熱水淋浴,以及軟硬兩種羽絨枕頭選擇,再配上高品質的品牌床墊,全方位滿足您對於舒適睡眠的挑剔需求。誠邀您再次蒞臨,祝您生活愉快!智選假日賓客關懷團隊
Guest User
Superior Room (2 Double Beds)
Stayed in Mar 2025
Couples
3 review
10.0/10
Outstanding
Posted on Apr 12, 2025
Excellent
Response from Property: Dear guest,Thank you for staying at the Holiday Inn Express Xi'an North Station (North Campus of Honghui Hospital). We also sincerely appreciate your compliment to our hotel staff. Your praise is like a gentle stream, nourishing our hearts.We strictly implement the global standard of "Smart Choice, Smart in Safety". We pay attention to quality all the time and strive to provide guests with a safe, reliable and comfortable stay experience in every detail. Our hotel has more than a hundred guest rooms, which are spacious, designed in a simple style with a fresh atmosphere. On top of the simplicity, a touch of fashion is added. Various facilities are carefully matched, including high-quality bedding, a user-friendly bathing space, wireless high-speed Internet access, charging sockets, a large work desk, a leisure sofa, etc. The delicate and considerate design will surely make you feel comfortable and warm.The daily rich Chinese and Western buffet breakfast in our hotel also includes local specialties to meet the needs of every guest.We always treat every guest with enthusiasm, patience and professionalism. We listen attentively to your needs and take actions to solve your problems. Whether it's the smiling welcome at the front desk, the meticulous cleaning of the guest rooms, or the attentive service in the restaurant, our staff are all working hard to create a comfortable and warm environment for you.We look forward to continuing to provide you with even higher-quality and more thoughtful services in the future. We wish you all the best.Guest Care Team of Holiday Inn Express
Guest User
Superior Queen Bed Room - Larger Area
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 21, 2025
I have always preferred InterContinental hotels. I choose InterContinental and Holiday Inn for personal vacations, and the Express is the best choice for business trips with high cost performance. The Express at Xi'an North Station has just been opened for about a year, and it is the best time to stay in the official operation. The equipment is new and there is no odor. In particular, the service can really make people feel at home. They think for customers and help customers get the most powerful discount activities. They deserve praise 👍The beautiful front desk lady-Zhang Qianru. In the future, you can consider signing this hotel as a travel agreement hotel.
Original TextTranslated by Google
Response from Property: 親愛的客人您好,感謝您入住西安北站智選假日酒店(紅會醫院北院區店)。感謝您對我們酒店的高度評價,我們將以您的滿意為原點,繼續完善服務和設施,讓您的下一次入住感受到更多的驚喜和愉悦。
Guest User
Superior Hollywood Twin Room
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 18, 2025
The room in this hotel is clean and bright, the bedding is soft and comfortable, and the details are carefully handled. The breakfast is a combination of Chinese and Western dishes and is also very complete. It is very close to the North Station and the location is very convenient. The hotel's service is considerate and thoughtful, and Ella at the front desk is enthusiastic and efficient.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). When we saw your evaluation of our hotel, our hearts were filled with joy and gratitude. Thank you for your willingness to spend energy and use such delicate language to tell us about your experience here. For service, customer-oriented is the core value we always adhere to. We are well aware that every guest comes with expectations, so we strive to create a warm home away from home for you with a sincere and professional attitude, novel and technological equipment, and convenient transportation. From the moment you step into the hotel, we hope to make you feel meticulous care, whether it is the warm reception at the front desk, the attentive and thoughtful room service, or the careful preparation of the catering department, we are doing it with our heart, just to leave you with good memories. Your recognition has also strengthened our determination to provide you with better services. Looking forward to meeting you again, I wish you all the best, Holiday Inn Express Guest Care Team
Guest User
Superior Room (King Bed)
Stayed in Apr 2025
Other
7 review
10.0/10
Outstanding
Posted on May 18, 2025
The lobby is clean and tidy, with soft and gentle lighting. The staff member Ella has a good service attitude. The breakfast on the first floor is delicious and the dishes are rich. The surrounding transportation is also very convenient. The Red Cross Hospital is opposite. The parking lot is also very convenient. Parking is free during the stay. In short, the experience is very good.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). When we saw your evaluation of our hotel, our hearts were filled with joy and gratitude. Thank you for your willingness to spend energy and use such delicate language to tell us about your experience here. For service, customer-oriented is the core value we always adhere to. We are well aware that every guest comes with expectations, so we strive to create a warm home away from home for you with a sincere and professional attitude, novel and technological equipment, and convenient transportation. From the moment you step into the hotel, we hope to make you feel meticulous care, whether it is the warm reception at the front desk, the attentive and thoughtful room service, or the careful preparation of the catering department, we are doing it with our heart, just to leave you with good memories. Your recognition has also strengthened our determination to provide you with better services. Looking forward to meeting you again, I wish you all the best, Holiday Inn Express Guest Care Team
SH2742
Superior Room (King Bed)
Stayed in Apr 2025
Solo travelers
7 review
10.0/10
Outstanding
Posted on May 17, 2025
The hotel is clean, spacious and bright, with convenient facilities. Pupu's service is good, enthusiastic, efficient, and basically responsive. The room rate is affordable, parking is free, and there is ice cream for sale in the lobby. I am very satisfied with my stay!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). Thank you very much for your praise for our hotel service staff. Your praise is like a trickle, nourishing our hearts. We strictly implement the global standard of "Smart Travel Choice, Smart in Safety", pay attention to quality at all times, and every detail is committed to providing guests with a safe, reliable and comfortable stay experience. We have more than 100 guest rooms, which are spacious, simple in design, fresh in style, and more fashionable on top of simplicity. We carefully match various facilities, high-quality bedding, humanized bathing space, wireless high-speed Internet access, charging sockets, large workbenches, leisure sofas, etc. The delicate and thoughtful design will definitely make you feel comfortable and warm. The hotel's rich Chinese and Western buffet breakfast every day is also added with local characteristics. To meet the needs of every guest. We always treat every guest with enthusiasm, patience and professionalism, listen to your needs attentively, and solve your problems with actions. Whether it is a smiling welcome at the front desk, careful cleaning of the guest room, or attentive service in the restaurant, they are working hard to create a comfortable and warm environment for you. We look forward to providing you with better and more thoughtful services in the future. We wish you all the best. The Holiday Inn Express Guest Care Team
Guest User
Superior Room (King Bed)
Stayed in Apr 2025
Business travelers
20 review
10.0/10
Outstanding
Posted on May 15, 2025
The hotel is clean, spacious and bright, with convenient facilities. The toilet and bathroom are separated into dry and wet areas. Li Yawen at the front desk provided good service. There is also ice cream for sale in the lobby. Parking is free. It is very close to the North Station. I am very satisfied with my stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). When we saw your evaluation of our hotel, our hearts were filled with joy and gratitude. Thank you for your willingness to spend energy and use such delicate language to tell us about your experience here. For service, customer-oriented is the core value we always adhere to. We are well aware that every guest comes with expectations, so we strive to create a warm home away from home for you with a sincere and professional attitude, novel and technological equipment, and convenient transportation. From the moment you step into the hotel, we hope to make you feel meticulous care, whether it is the warm reception at the front desk, the attentive and thoughtful room service, or the careful preparation of the catering department, we are doing it with our heart, just to leave you with good memories. Your recognition has also strengthened our determination to provide you with better services. Looking forward to meeting you again, I wish you all the best, Holiday Inn Express Guest Care Team
Niepan_zhongsheng
Superior Room (King Bed)
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 14, 2025
The overall environment of the hotel is clean and tidy, and the front desk service attitude is very good. I originally stayed in the store for one day and had to go on a business trip to another place the next day. Because I chose to travel by high-speed rail, I temporarily parked my car in the hotel. We thought about stopping at the hotel for one day and charging the fee when the time came. Unexpectedly, this hotel not only waived the parking fee, but also reimbursed the Didi taxi fee to the high-speed rail station that day. To be honest, this detail is also very considerate and thoughtful. It feels very warm and beautiful to be taken care of so carefully on a business trip to another place. I support this store, it's great
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). When we saw your evaluation of our hotel, our hearts were filled with joy and gratitude. Thank you for your willingness to spend time and use such delicate language to tell us about your experience here. For service, customer-oriented is our core value that we always adhere to. We are well aware that every guest comes with expectations, so we strive to create a warm home away from home for you with a sincere and professional attitude, novel and technological equipment, and convenient transportation. From the moment you step into the hotel, we hope to make you feel meticulous care, whether it is the warm reception at the front desk, the attentive and thoughtful room service, or the careful preparation of the catering department, we are doing it with our heart, just to leave you with good memories. Your recognition has also strengthened our determination to provide you with better services. Looking forward to meeting you again, I wish you all the best, Holiday Inn Express
Anonymous User
Superior Room (2 Double Beds)
Stayed in Apr 2025
Travel with friends
28 review
10.0/10
Outstanding
Posted on May 14, 2025
The hotel is 1 subway stop away from Xi'an North Railway Station. It is not very convenient to take a taxi (Xi'an city problem, taxi drivers have a bad attitude!), the facilities are complete, the sanitation details need to be improved, the room is comfortable and dry, the front desk service is very considerate and thoughtful, the round-trip taxi from Xi'an North Railway Station to the hotel can be reimbursed, and the online car-hailing service can also be reimbursed, which is quite convenient. The room is quiet and I rested well
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). When we saw your evaluation of our hotel, our hearts were filled with joy and gratitude. Thank you for your willingness to spend time and use such delicate language to tell us about your experience here. For service, customer-oriented is our core value that we always adhere to. We are well aware that every guest comes with expectations, so we strive to create a warm home away from home for you with a sincere and professional attitude, novel and technological equipment, and convenient transportation. From the moment you step into the hotel, we hope to make you feel meticulous care, whether it is the warm reception at the front desk, the attentive and thoughtful room service, or the careful preparation of the catering department, we are doing it with our heart, just to leave you with good memories. Your recognition has also strengthened our determination to provide you with better services. Looking forward to meeting you again, I wish you all the best, Holiday Inn Express
Guest User
Superior Room (King Bed)
Stayed in Apr 2025
Family
56 review
10.0/10
Outstanding
Posted on May 6, 2025
Enjoy your trip to Xi'an by staying at Smart Hotel. The hotel's service is warm, kind, caring and meticulous. In terms of food, accommodation and transportation, Smart Hotels is the best choice. The breakfast buffet has a rich variety of dishes, combining Chinese and Western cuisine. Smart selection of environment, simple and warm. The front desk lady Ella and the beautiful lady Yawen are great! Especially Miss Yawen is very attentive and considerate and takes care of us! We decided to stay at Holiday Inn Express again next time we come to Xi'an! ! !
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Holiday Inn Express Xi'an North Station (Red Cross Hospital North Campus). When we saw your evaluation of our hotel, our hearts were filled with joy and gratitude. Thank you for your willingness to spend time and use such delicate language to tell us about your experience here. For service, customer-oriented is our core value that we always adhere to. We are well aware that every guest comes with expectations, so we strive to create a warm home away from home for you with a sincere and professional attitude, novel and technological equipment, and convenient transportation. From the moment you step into the hotel, we hope to make you feel meticulous care, whether it is the warm reception at the front desk, the attentive and thoughtful room service, or the careful preparation of the catering department, we are doing it with our heart, just to leave you with good memories. Your recognition has also strengthened our determination to provide you with better services. Looking forward to meeting you again, I wish you all the best, Holiday Inn Express