Novotel Xi'an Daming Palace Reviews

Central, very convenient location from malls (for food). AC is excellent. Room is clean and quiet. Staff very willing to help. Maybe 20 meters away from （龙首村 bus stop) which has a that has a direct bus service (秦之风兵马俑直通车) to Terracota Warriors.

It was pleasant experience staying at this hotel from the moment we step in. We've arrived about 1am, and the front desk were very welcoming. We were offered a free upgrade to suite. The location is very convinient as it's connected directly to the shpping mall. Daily night food street is another great choice. 2 min walk to the subway station.

Location is good, service is good, facilities okay, keep on, i will stay again.

Highly recommended! It's literally just right beside the Tang Everbright City!

Great location and warm service, However it could be cleaner as a 5-star hotel

Nice location and service.

Very good

I write a few words sincerely. It is my first time staying in this hotel. It is just as the online reviews say!!! It is really worth it. Many details are not available in other hotels I have stayed in: 1. When checking in, the front desk served delicious tea (red dates ginger tea, longan red dates tea) and hot towels to everyone. It is very considerate. I feel at home! And drinking a cup of hot red dates tea in this season is warm and considerate! 2. The facilities in the room are also very complete, clean and comfortable. The room is not equipped with a razor because it is a knife product. For safety, it needs to be available at any time. (This is also very thoughtful. For safety, you need to swipe the room card to enter the door when you go to the floor. I like it very much.) No matter the front desk or the cleaning lady, they are all very nice and kind, without a sense of distance. Many tour groups stay here, especially the elderly. There is no noise when sleeping at night. Although the hotel is currently being renovated and upgraded, it does not affect the rest at all. When checking in, they are particularly considerate and provide a small sleeping package, which is thoughtful and considerate. The surrounding areas are close to eating and playing, and it is convenient to take a taxi. Because we are a family trip, the experience is good and must be praised.

I stayed in this hotel again. As soon as I stepped into the lobby, the warm atmosphere hit me. The waiter's smile and thoughtful service instantly dispelled the fatigue of the journey. Manager Xiao Zuo's enthusiasm and thoughtfulness made people feel the warmth of home in a second. It is really the best interpretation of "feeling at home"! Speaking of the room, wow, it is simply a perfect combination of luxury and comfort! The bed is super soft. I fell asleep as soon as I lay down, and I still felt unsatisfied when I woke up~ The spacious and bright space, every detail is exquisite and elegant, I feel like I am the protagonist in the movie, haha! The breakfast provided by Xiao Zuo is even more rich and dazzling! From hot porridge to exquisite Western-style pastries, every bite is full of happiness~ and there are many varieties, nutritious and delicious, it is definitely a paradise for foodies! The environment of the hotel is also top-notch, surrounded by green plants and fresh air. It is highly recommended. Whether it is walking or taking pictures, you can harvest full of pleasure and good memories! The photos are super good~ And the location of this hotel is also super convenient. It is near the Longshouyuan subway station. The surrounding transportation is well developed. There is a subway (Longshouyuan subway station) and shared bicycles right outside the door. Whether it is shopping or exploring the city scenery, it is super convenient! In short, this hotel is really my favorite recently. Whether it is service, environment or facilities, it is impeccable! I will really choose this hotel all the time. Although the hotel is under renovation and upgrading, it will not affect my rest at all. Xiao Zuo also prepared a small sleeping gift bag and small souvenirs for me. It's great! I hope the hotel will get better and better after the upgrade. I will always choose this brand! Highly recommended!

The hotel room facilities and location are very good, clean and sanitary. Longshou Night Market is just downstairs, with a lot of delicious food. The hotel service is warm and meticulous. Whether it is a business trip, a couple's trip or a family trip, it is a good choice. My favorite hotel of the year, no one else, highly recommended

The location is very good. It takes less than two minutes to see the hotel from the subway station. The hotel lobby is on the 8th floor. It is very good to store luggage for two days after check-out. However, the software and hardware of the room are not good enough. If you want a good location, choose this place. Later, I stayed at the Bell Tower Station in Xi'an, which was not as good as this one

The hotel's toothbrush is average, the feel is poor, and the toothpaste is also anti-human design. It is recommended to pay attention. The hotel has high floors and windows can be opened. I am not sure if I have signed a disclaimer. The toilet in the hotel bathroom is separate and has no door, which is inconvenient. The hotel does not have Tesla destination charging, only super charging. I hope the hotel can verify and modify the information. I asked the hotel front desk again before, and it was unclear whether the hotel had trained the most basic information about the hotel facilities the day before yesterday. The hotel's parking lot is in the mall, but there is an exit close to the hotel elevator on the negative second floor, but on the afternoon of the 19th, two fire equipment blocked the road indicated by the arrow. At a glance, there are many parking spaces. The security guard did not allow parking and mandatory requirements to go to B3. I emphasized that I was staying in the hotel and needed to use Tesla destination charging. I called the front desk and the front desk told me that B3 could be parked. "But B3 only has super charging and no Tesla destination charging." Go around B3 to the elevator to the first floor of the mall and walk out to find the hotel gate and go to the eighth floor to check in. It is no exaggeration that people with no sense of direction will take longer to find than me. When checking in, I asked why there was no destination to charge, and they hesitated... I gave them a step and asked them to verify it, and then they replied that they would verify and follow up. I asked about the parking space and how to get the car in the most convenient way. The reply was no way, sorry, and no name. I need to go around, teach me how to go around, but no one can understand such a complicated route. There is no attitude of solution, the parking space is rented, there is no way. This matter should not be replied that the parking space is rented and there is no way, the security guard is the mall and there is no way, such cheap and helpless words are said, how is this training, training, training, training? The hotel called me in the afternoon of the same day, but I didn’t answer it. I don’t know if it is to solve the problem. I don’t know about this, but I am more optimistic. I went out at 2 am the next day. The phone reported the license plate the day before yesterday and asked if there was a handover note for my room because I called in the afternoon. The reply was no. If this problem is taken seriously in the afternoon, why is there no handover. How is this training? On the morning of the 20th, when I checked out, a brother named E at the front desk had a very good attitude and asked me if I was satisfied. I replied that there was a small episode. He apologized and comforted me first, and then asked me what the problem was. I didn't have time to reply on the spot. But the attitude he expressed directly on WeChat gave a solution. I didn't accept it, but his attitude is worthy of praise! "And this five-star is given based on the brother's request." This way of solving problems is worth learning. There was no concierge or security in the hotel, and there was only one person in the lobby at night. The hotel will put water on the table at the exit of the floor. You can take as much as you want to drink. Good reviews. The hotel hair dryer is good. The hotel has a separate air purifier, good reviews. The hotel is good overall, and the check-in experience is good. After all, it is a hotel in 2024. The room is also new and the supporting facilities are OK, but the price is here, but it is indeed not rated as a five-star standard.

The location is excellent, and Impression City is downstairs, so you can walk around inside Impression City. Living on a high floor, it is relatively quiet🤫, with a humidifier, but the network signal is not very good, the TV programs are relatively monotonous and there is no way to cast the screen. There are pool tables, gyms, restaurants, cafes, conference rooms, food delivery robots🤖, etc., but there is no laundry room. The staff are relatively serious and responsible. I would like to praise the receptionist💁🏻♂️, who gave me a free breakfast. There are really a lot of people on holidays, and the floor I live on is basically full, so it is not recommended to come on holidays because you have to wait for the elevator🛗.

The hotel is in a good location, just a few minutes' walk from Longshouyuan subway station. The front desk is on the eighth floor. Free sour plum soup and lemonade are provided when checking in. The breakfast is also good. The facilities are a bit old, but still clean!