Gran Melia Xi'an

The hotel's facilities were absolutely top-notch and truly fantastic. The breakfast was incredibly diverse and delicious. The staff were all very friendly, which made our entire trip even more enjoyable. Above all, I would like to give special thanks to Berry, the manager of the Red Lounge on the 5th floor. During our stay, she enthusiastically helped us with all our travel questions and provided outstanding service at the Red Lounge with such a kind and professional manner. 호텔의 시설은 정말 최고였고 환상적이였습니다. 조식도 매우 다양하고 맛있었습니다. 그리고 직원들이 친절해서 여행내내 기분이 좋았습니다. 무엇보다 5층의 Red Lounge의 매니저인 Berry에게 특별히 감사하고 싶습니다. Berry는 우리가 호텔에 머무는 동안 여행에 궁금한점을 열정적으로 알려주었고 매우 친절한 매너로 Red Lounge의 서비스를 제공해 주었습니다.

We stayed in the Gran Melia Xi’an Hotel as part of our family holiday in China. Compared with another international chain hotel (also five star) in Beijing we stayed, Gran Melia is way better. The room is spacious, comfortable and spotless clean. The breakfast is heaven, so many varieties in both Chinese and Western food. This is the best opportunity to try local Xi’an Street food. The food in executive lounge is divine -top quality French, Spanish, Japanese cuisine and drinks for dinner are available free for executive guests. One of the best executive lounge in China so far. We want to thank all the staff we dealt with -at the front desk, concierge, accommodations, executive lounge team, the restaurant & kitchen in the hotel for their superb professional high standard service during our stay. We feel so lucky to book with the Gran Melia Xi’an and we will definitely come back again and again. And we’ll be happy to try Gran Melia in other cities in China. Thanks again for all your help. Good luck with your work. Pat, Li, Eoin and David from Ireland

Nice hotel and very good concierge service team. Thanks for Robin helping out to book the museum ticket! Nice environment may be a bit far from attraction but also away from crowded areas as well.