555 XingYuan Road, Lianhu District, Xi'an City, Shaanxi Province, Lianhu District, Xi'an, Shaanxi, ChinaView Hotel Details
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voco Xi'An Qindu Legend Guest Reviews
4.8/5
Excellent
1049 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1049)
Positive reviews(1036)
Reviews with photos/video(215)
Friendly front desk staff(116)
Large rooms(108)
Delicious breakfast(103)
Well decorated(45)
Tasty restaurant(19)
Perfect for business trips(8)
Delicious buffet(7)
Easy to call taxis(6)
Negative reviews(13)
Thobeka Mkhize
Super King Grand
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on May 3, 2024
Our Stay at VOCO was Great. We were well taken care of by Ellen who speaks good English and showed high levels of professionalism and kindness. The hotel was clean, spacious and relaxing. It’s located away from the hustle and bustle but food delivery and Didi rides are easily available. We really enjoyed staying here.
6/11
Response from Property: Dear guest, thank you for visiting voco Hotel Legend Qindu during your trip to Xi'an. Our team members are both talented and virtuous, and are committed to providing warm, thoughtful, accurate and efficient professional services to every guest, so that every moment of your stay can be treated cordially. We look forward to your next trip, and we can create more perfect services for you! - Boa Zhao, General Manager of voco Hotel Legend Qindu, Xi'an
kennykht
Super King Standard
Stayed in Nov 2023
Couples
18 review
4.7/5
Amazing
Posted on Dec 22, 2023
There was some metal clanging noise from outside the building due to the wind in the night, and the hotel changed us to another room without any fuss. Breakfast was good, and Susie Li in the restaurant was very friendly and service-oriented.
Response from Property: 尊敬的賓客,您好,非常感謝閣下的入住與讚賞!很高興秦都傳奇voco酒店能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力於為每一位賓客提供賓至如歸的入住感受。熱切期待您的再次光臨!
Guest User
King Standard City View
Stayed in Nov 2024
Solo travelers
2 review
4.8/5
Amazing
Posted on Dec 30, 2024
The hotel is well decorated. There is a small Smart at the door which is very suitable for checking in. The hotel has a full Christmas decoration atmosphere. I took a lot of good photos. The staff is very polite. Manager Zhao is very professional. Qiqi and Luna at the front desk are also very enthusiastic and gave me drink coupons. Like 👍🏻
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your visit and satisfactory comments. We are glad to bring you and your family an unforgettable stay experience. At the same time, thank you for your recognition of the hotel in all aspects and your praise for the staff's service. We are committed to providing every guest with warm hospitality full of sincerity and delivering the true hospitality. We sincerely look forward to your visit again! I hope that we will have the opportunity to provide you with more considerate services in the future! - Boa Zhao, General Manager of voco Hotel Xi'an Qindu Legend
Guest User
Super King Standard
Stayed in Nov 2024
Booked for others
5 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The guest service manager Zhang Siying was very enthusiastic, upgraded the room type, gave fruit and drink coupons, and her friends were also great 👍🏻 thumbs up!!!
Original TextTranslated by Google
Response from Property: 尊敬的貴賓, 您好!非常感謝您對酒店環境的認可,謝謝您對我們員工服務的肯定!我們致力於為每位貴賓都帶去超越期待的非凡體驗,除此之外我們的每一位同事也秉承此傳統,在您抵店前仔細反覆核查每一處準備工作,關注於您入住期間的每一個需求,力求做到個性化服務,這是我們進步和提升的堅實基礎。再次感謝您的蒞臨,期待在不久的將來再次為您服務,讓您感受“家外之家”的舒適體驗!——西安秦都傳奇voco酒店,總經理Boa Zhao
Huansi
Super King Standard
Stayed in Sep 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Facilities: Electric curtains, Tmall Genie, and the facilities and equipment in the room are pretty good.
Service: The service is also good. When I checked in, I was given a member's drink. Xiao Liu and Xiao Xu were also very enthusiastic. When they learned that I needed a disposable toilet seat, they enthusiastically provided it. When I asked about nearby dining places, they enthusiastically introduced it.
The Shaanxi specialty snacks in the breakfast were also good.
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for your recognition of the hotel environment, and thank you for your affirmation of our staff's service! We are committed to bringing every guest an extraordinary experience that exceeds expectations. In addition, each of our Our colleagues also adhere to this tradition, carefully checking every preparation before you arrive, paying attention to every need during your stay, and striving to provide personalized service. This is a solid foundation for our progress and improvement. Thank you again for your visit, and we look forward to serving you again in the near future and letting you experience the comfortable experience of "home away from home"! ——Boa Zhao, General Manager of Xi'an Qindu Legend Voco Hotel
Stephen.sun
King Suite
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 17, 2024
The room is big, the equipment is new, the service staff is very enthusiastic, especially the girls Xinxin and Comrade Xiao Wang at the front desk, who deserve praise. The breakfast is also delicious. I will come again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting voco Hotel Legend Qindu during your trip to Xi'an. Our team members are both talented and virtuous, and are committed to providing warm, thoughtful, accurate and efficient professional services to every guest, so that you can be treated warmly every moment of your stay. We look forward to your next trip, and we can create more perfect services for you! - Boa Zhao, General Manager of voco Hotel Legend Qindu Xi'an
Guest User
Super King Standard
Stayed in Sep 2024
Travel with friends
35 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The room was clean and tidy, and the front desk clerk angle xu was warm and thoughtful. Unfortunately, it was a double bed, which was a bit far from the bedside table, so it was inconvenient to turn off the light.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting voco Hotel Legend Qindu during your trip to Xi'an. Our team members are both virtuous and talented, and are committed to providing warm, thoughtful, accurate and efficient professional services to every guest, so that you can be treated warmly every moment of your stay. Regarding the inconvenience you mentioned about turning off the lights, we will feedback to the relevant departments. At the same time, we look forward to your next trip, and we can create more perfect services for you! - Boa Zhao, General Manager of voco Hotel Legend Qindu in Xi'an
Anonymous User
Super King Grand
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
I have been to Xi'an many times. This is a newly opened luxury hotel with a superior location and a large underground parking lot. It is safe and convenient. Manager Xiao Zhang at the hotel front desk contacted me one day in advance to confirm the arrival time and specific needs. He was considerate and meticulous, especially considering my high requirements for the room. Xiao Guo made special arrangements. Thank you very much.
The hotel is grand and luxurious. The beautiful Qiqi led us to visit. The overall feeling was very good. There are many supermarkets and food around the hotel, and various conveniences. Various enthusiasm. You must come to experience it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Qindu Legend Voco Hotel during your trip to Xi'an. Our partners have both ability and political integrity and are committed to providing every guest with warm and thoughtful, accurate and efficient professional services so that you can be welcomed every moment of your stay. Treat each other kindly. Looking forward to your next trip, we can create more perfect services for you! ——Boa Zhao, general manager of Qindu Legend Voco Hotel in Xi'an
Guest User
Super King Standard
Stayed in Aug 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Every staff member's service is superb, the breakfast is also great, the mascot is super cute, I give a big thumbs up to the staff Xiao Liu, Xiao Xu and Ellen Siying, I will stay here again next time I come to Xi'an
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Qindu Legend Voco Hotel during your trip to Xi'an. Our partners have both ability and political integrity and are committed to providing every guest with warm and thoughtful, accurate and efficient professional services so that you can be welcomed every moment of your stay. Treat each other kindly. Looking forward to your next trip, we can create more perfect services for you! ——Boa Zhao, general manager of Qindu Legend Voco Hotel in Xi'an
Guest User
Double Beds Standard
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
A pleasantly surprising stay. Although the hotel is not located in the city center, it is convenient to eat in the nearby shopping malls. The hotel is relatively new, the breakfast is very rich, all the service staff are very nice, and there are baby books and game tables in the public area, which is suitable for bringing children to play.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, Hello! Thank you very much for your recognition of the hotel environment and thank you for your affirmation of our staff's service! We are committed to bringing an extraordinary experience beyond expectations to every distinguished guest. In addition, every one of our colleagues also upholds this tradition, carefully and repeatedly checking every preparation before your arrival, paying attention to every need during your stay, and striving to provide personalized service. This is a solid foundation for our progress and improvement. Thank you again for your visit, and look forward to serving you again in the near future, so that you can feel the comfort of "home away from home"! - Boa Zhao, General Manager of voco Hotel Xi'an Qindu Legend
Guest User
Super King Grand
Stayed in Aug 2024
Other
61 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The hotel service is good, hygienic, clean and tidy. Manager Zhang, Xiao Wang and Xinxin have very good service. They are enthusiastic and professional. The transportation is also very convenient and the environment is quiet.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Qindu Legend Voco Hotel during your trip to Xi'an. Our partners have both ability and political integrity and are committed to providing every guest with warm and thoughtful, accurate and efficient professional services so that you can be welcomed every moment of your stay. Treat each other kindly. Looking forward to your next trip, we can create more perfect services for you! ——Boa Zhao, general manager of Qindu Legend Voco Hotel in Xi'an
Guest User
Double Beds Standard
Stayed in Aug 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Facilities: The facilities are very new,
Hygiene: Clean and tidy
Environment: The environment is very good
Service staff: Xiao Xu and Yang Yang are both great
I will come again next time, and the experience is very good every time I stay
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Qindu Legend Voco Hotel during your trip to Xi'an. Our partners have both ability and political integrity and are committed to providing every guest with warm and thoughtful, accurate and efficient professional services so that you can be welcomed every moment of your stay. Treat each other kindly. Looking forward to your next trip, we can create more perfect services for you! ——Boa Zhao, general manager of Qindu Legend Voco Hotel in Xi'an
Guest User
Super King Standard
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The service is very good. The facilities and equipment are also good. The location is also good. I like the service attitude of Xiao Guo, Xiao Xu and 77 at the front desk. I like it very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for visiting Qindu Legend Voco Hotel during your trip to Xi'an. Our partners have both ability and political integrity and are committed to providing every guest with warm and thoughtful, accurate and efficient professional services so that you can be welcomed every moment of your stay. Treat each other kindly. Looking forward to your next trip, we can create more perfect services for you! ——Boa Zhao, general manager of Qindu Legend Voco Hotel in Xi'an
Guest User
Super King Standard
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Sep 14, 2024
This hotel is a very satisfying one for me to stay in. It is a very good family hotel. The front desk was very considerate to help me upgrade the room when I checked in. The room is very large and clean. The hotel's breakfast is also very good. When I left, I also bought a box of moon cakes as a souvenir. The front desk staff Xiao Zhang, Xiao Xu, and Xiao Yang provided very good service, warm and thoughtful. I will come again with my family next time.
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for your recognition of the hotel environment, and thank you for your affirmation of our staff's service! We are committed to bringing every guest an extraordinary experience that exceeds expectations. In addition, each of our Our colleagues also adhere to this tradition, carefully checking every preparation before you arrive, paying attention to every need during your stay, and striving to provide personalized service. This is a solid foundation for our progress and improvement. Thank you again for your visit, and we look forward to serving you again in the near future and letting you experience the comfortable experience of "home away from home"! ——Boa Zhao, General Manager of Xi'an Qindu Legend Voco Hotel
Baobeiqingqingqq
Super King Standard
Stayed in Aug 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The hotel service is good👍Special thanks to Manager Zhang for his patience and thoughtfulness. Qiqi and Xiaoguo’s service is also very good👍
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for your recognition of the hotel environment, and thank you for your affirmation of our staff's service! We are committed to bringing every guest an extraordinary experience that exceeds expectations. In addition, each of our Our colleagues also adhere to this tradition, carefully checking every preparation before you arrive, paying attention to every need during your stay, and striving to provide personalized service. This is a solid foundation for our progress and improvement. Thank you again for your visit, and we look forward to serving you again in the near future and letting you experience the comfortable experience of "home away from home"! ——Boa Zhao, General Manager of Xi'an Qindu Legend Voco Hotel